Declan helped me find a great car for my wife. The whole process was great and she www thrilled. Thanks Dec

The site is very clean and tidy staff is amazing kind and pleasant. Massive congratulations to Emil who helped me purchase new car!

Declan at Lancaster Volkswagen was fantastic. A proper cheerful lad who was informative and helpful. Made the purchase of our new car unbelievably simple.

Great customer service provided by Emil the sales executive. Thanks again for the help

I was greeted on arrival by a young man who throughout the process has made me feel welcome and been very helpful and happy to answer my questions. Good manners and very responsible with his job. Thanks Ben

I recently bought a car and had an excellent experience with Emil, the sales executive. He was professional, helpful, and made the whole process seamless. I felt no pressure and appreciated his honest advice. Highly recommend Emil and the dealership!

Ben looks after us on both sites and we wouldn’t go anywhere else, thanks Ben.

Absolutely terrible service, they manipulate people, refuse to pay back deposits and try to con people out of their money. The Sales team just pass you around so you can't speak to the manager and keep saying he’s with a customer or in a meeting. I can't imagine how many people will have had deposits stolen from these horrid people! Numerous phone calls to obtain a full refund but still nothing so Small Claims Court. Please AVOID..... This is the worst VW garage in the country and should be shut down.