21 reviews from our car dealer reviews community
Leave a review for Mex Cars
Leave a review

21 reviews from our car dealer reviews community

Leave a review for Mex Cars
Leave a review
"Hardy"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Volvo as a family car for us and our new baby. The day we drove it home we realised the air con didn't work. We didn't think much of it as we thought it wouldn't be a huge problem. A few weeks after buying it we realised that occasionally the car lost power, and a few days ago the engine warning light came on. We had AA warranty and they wouldn't cover any of the issues as when Mex Cars serviced it before we bought it they taped up the engine tubes as they had split instead of replacing them. We lost power at a roundabout after pulling out into oncoming traffic, this car is un-roadworthy and risked the life of myself, my husband and my 5 month old baby. There were 5 faults with the car all of which we were told were due to incorrect servicing. The garage offered us a 3 month warranty. After dealing with the AA we were 6 days out of the warranty. They have washed their hands of it even though we were sold a vehicle not fit for use and rather dangerous. Devastated to have put my family in this position the car is now going to cost £1000 to fix. Do not use Mex Cars in Isleworth.

+6 Found this review helpful

Michael Menezes in response to Hardy

Hi, I was just about to go to Mex cars and buy a car my mum had seen last weekend. After reading your review and others, I have decided not to proceed. Thank you very much. Have you contacted trading standards for that area? Usually they would look into the repairs and if found dangerous or inadequate, take the necessary action.

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Dealership Information

Mex Cars is an Independent dealership that is based in Isleworth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews2.2 out of 5 stars — Rated Poor
Excellent
5
Very Good
0
Average
1
Poor
7
Terrible
8

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  • Contact Information

    Address

    Mex Cars
    Rear or Of 497 London Road
    Isleworth
    TW7 4DA

    Get in touch

    020 7998 3379
    http://www.mexcars.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    23%
    Would recommend this dealer to family and friends
    9%
    Percent of reviews responded to by this dealer

    Additional Information About Mex Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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