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74% Recommend
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35 reviews from our car dealer reviews community
Leave a review for Oakdene Collection
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35 reviews from our car dealer reviews community

Leave a review for Oakdene Collection
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"Top notch service from Oakdene"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

My experience with Oakdene was exceptional. The client service from Tom Hill was excellent.

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"Talk of a well structured car dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

I was happy to have chosen them as a dealership. They have your best interests at heart, from choosing the right car for you, customer care, meeting deadlines and going the extra mile to ensure your satisfaction. Couldn’t ask for more.

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"Good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Selling process is smooth, car was exactly like it was advertised. Robbie was very helpfull and made sure everything is spot on before we leave.

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"Untruthful buyer"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Dealt with Eddy Hoque through autotrader when I was selling a car - he made up a story about his sick wife needing a car. Said he wasn’t a dealer (but left his name and company in the tagline…oops). Loads of back and forth. Wasted my time and kept trying to convince me it was listed too high - I sold it at the listed price to someone else who was easy to deal with and not a liar.

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"Brilliant Service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Brilliant service! Process for buying my new car was quick. Friendly team at Oakdene. Tom provided a brilliant service, can’t fault at all!

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"Prestige cars and great service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

After searching autotrader for the car that I wanted I found one with Oakdene. I left an online enquiry and received a call back with minutes from Jordan. He answered all of my questions and quickly came back with a px value and finance quote. He was available on WhatsApp at all times. I viewed the car which was exactly as advertised and completed the deal on that same day and drove the car away. Excellent service. Thank you Oakdene and thank you Jordan.

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"Perfect service and great car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Perfect service and great car purchased! Tom was very helpful!

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"Best service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Bought a car from here recently and can’t give nothing but praise, from start to finish very helpful and the car is amazing which I have purchased, Tom the salesman was very helpful and would highly recommend!

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"You reap what you sow!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

It's nice to see so many honest heart felt reviews for Oakdene. They are possibly the biggest scam car dealership in the UK. It might be time to change your name again, but the truth always catches up with you.

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"Terrible condition and service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently

Reserved a car online. Was told I had to collect within a week in order for them to have the sale on this months data. Travelled 2 hours to view and collect and when I arrived car had been very poorly valeted with. The freshly refurbed wheels were a dodgy repay over the top of the previous failed paint. (Also described on the add as diamond cut but were not) Accident damage to front passenger light and wing with what looked like blue marker pen used to cover the missing paint. Internal plastic bracket for the headlight melted to allow it to sit straight. Rear passenger wheel arch trim coming away. Claimed to have been machine polished but no evidence of this as swirl marks visible everywhere. Was told on the phone previously that the 2 front tyres would be replaced as they were advisories on previous MOT yet they were not and the outside edge was smooth. Sales manager Scot couldn’t be bothered and was unhelpful and kept me waiting far longer then needed. Claimed the owner had offered a cash reduction on price to drive away with the faults yet it didn’t cover the none existent ceramic coat that had never been applied (obvious due to the state of the exterior) Scot was given multiple chances to fix issues but there was zero interest in doing so.

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+2 Found this review helpful

jason matts in response to Terrible condition and service

mate where was your mot done... i'm building a case against them all oak dene and the dodgy mot station

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Dealership Information

Oakdene Collection is an Independent dealership that is based in Alfreton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
35 reviews4.6 out of 5 stars — Rated Excellent
Excellent
26
Very Good
0
Average
0
Poor
3
Terrible
6

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  • Contact Information

    Address

    Oakdene Collection
    Acre Ridge Industrial Estate
    Alfreton
    DE55 7RG

    Get in touch

    0162398000
    https://www.oakdenecollection.co.uk/

    Opening times

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    Dealership Statistics

    74%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Oakdene Collection

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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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