98% Reviews
replied to
91% Recommend
to friend


464 reviews from our car dealer reviews community
Leave a review for Williams Motor Company
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464 reviews from our car dealer reviews community

Leave a review for Williams Motor Company
Leave a review
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"4 out of 5 ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate it 4 out of 5 ,it was really easy deal with your sale team

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Williams Motor Company from Williams Motor Company in response to 4 out of 5 ⭐

Hi Brian. Thank you for your feedback and for rating us 4 out of 5! We're really glad to hear you found our sales team easy to deal with. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. We appreciate your support and hope to assist you again in the future!

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"5, all good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5, all good!

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Williams Motor Company from Williams Motor Company in response to 5, all good!

Hi Jane Thank you for the 5* review. We hope you enjoy your new car

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"One of the best car buying experiences "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was great, there was no pressure on the sale, he went through everything with me, any questions I had they were happy to answer and go over with me which was appreciated. It was a positive experience from start to finish and to make things even better I am pleased with the vehicle I got and it has no problems. Will definitely be returning in the future, one of the best car buying experiences I have had.

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Williams Motor Company from Williams Motor Company in response to One of the best car buying experiences

Hi Albert. Thank you for such a fantastic review! We're really pleased to hear you felt comfortable and well-informed throughout the process—providing a relaxed, no-pressure experience is something we pride ourselves on. It’s great to know you’re happy with your vehicle and that everything has been running perfectly. We truly appreciate your kind words and look forward to welcoming you back in the future!

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"Can't fault a thing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed a car quickly as ours is unfortunately off road, Williams Motor Company sorted and helped us out massively! The car is reliable it was a very quick turnaround, dealership was easy to get a hold of, it was my wife who went to pick up the car and she had no problems. It was vallted honestly couldn't fault a thing!

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Williams Motor Comapany from Williams Motor Company in response to Can't fault a thing

Hi Richard. Thank you so much for your kind review! We're really glad we could help get you back on the road quickly when you needed it most. It’s great to hear that everything went smoothly for both you and your wife, and that you were happy with the car and the service provided. We truly appreciate your feedback and hope you enjoy many miles in your new car!

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"Worth the wait"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I first came across the dealership while looking for vehicles on Autotrader. I called them up and went to view. Everything has as pictured and described in the advert online. The staff were great, really helpful with everything. It was a relatively quick turnaround, I did have to wait a few weeks just while it was being serviced and checked over for me. I didn't mind this though because it is one less thing I have to worry about so worth the wait.

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Williams Motor Company from Williams Motor Company in response to Worth the wait

Hi Freddie. Thank you for sharing your experience! We're really pleased to hear that everything was just as described and that our team could support you throughout the process. We appreciate your patience while your vehicle was being serviced and prepared—it's great to know you found that worthwhile for peace of mind. Enjoy your new car, and thank you again for choosing us!

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"Couldn't be more impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing from start to finish, from the service to the delivery of the car I couldn't fault it. The staff were so kind and helpful. The communication was constant. The delivery was all on time with no issues and for the first time using this dealership I couldn't be more impressed.

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Williams Motor Company from Williams Motor Company in response to Couldn't be more impressed

Hi Rachel. Thank you so much for your kind words! We're absolutely delighted to hear that your experience was amazing from start to finish. It means a lot to us that our team’s service, communication, and delivery met your expectations. We truly appreciate you choosing us for your first purchase, and we look forward to helping you again in the future. Enjoy your new car!

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"Everything I wanted"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Williams had the specific car I wanted, it was a journey to get to them but I did actually enjoy the train ride up. The car is everything I wanted, it has been the perfect car so far. Everything was great at the dealership in regards to service, everything was prepared for me when I arrived and there was even a spare key which I wasn't aware of so that was a nice extra surprise. I am giving a 4/5 as there is always room for improvement!

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Williams Motor Company from Williams Motor Company in response to Everything I wanted

Hi Stephen Thank you for taking the time to share your experience with us. It’s great to know the handover went smoothly! Thank you again for choosing Williams, and we hope you continue to enjoy many happy miles in your new car.

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"Easy and enjoyable purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car is perfect, not had any problems, it's doing its job haha! I was pleased with the Service from Williams for a number of reasons, to begin with the staff were friendly and approachable. They didn't push or mither me, it was nice to walk around look at different vehicles and while doing that, I saw the Kuga. All of these things added together just made it a easy and enjoyable purchase.

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Williams Motor Company from Williams Motor Company in response to Easy and enjoyable purchase

Hi Martin. Thank you so much for your lovely feedback! We’re really pleased to hear the car has been perfect and is doing exactly what it should. We’re glad the whole experience felt easy and enjoyable, and we really appreciate you choosing us. Enjoy the car, and please don’t hesitate to get in touch if we can help with anything in the future!

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"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really good experience buying the car, and even after the purchase, they have been helpful in trying to resolve an issue I've had with a slight rattling noise. Once I am back from uni, they are happy for me to take the car back in and get it sorted.

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Williams Motor Company in response to Good experience

Hi Matilda. Thank you for sharing your experience! We're really pleased to hear that the buying process went well and that our team has been able to support you with the rattling issue. Whenever you're back, we’ll be more than happy to take a look and get everything sorted for you. Thanks again for your kind words!

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"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Vauxhall Corsa from Williams Motor Company for my wife. She hasn't mentioned any issues with the car, so I'm assuming it's all okay. I did travel down originally to look at a different car, but when I got there, all of the panels were damaged, so I had to buy a different car, which wasn't ideal. In all fairness, the lads there dealt with the situation well, and I ended up getting a car which has had no problems, so I'm happy to still give it 4 stars.

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Williams Motor Company from Williams Motor Company in response to 4 stars

Hi Steven. Thank you for taking the time to share your experience. We’re glad to hear your wife is happy with the Corsa and that the car has been trouble-free. We apologise for the initial disappointment with the first vehicle you came to view, but we’re pleased our team were able to resolve the situation quickly and help you find a suitable alternative. We appreciate your understanding and your 4-star rating, and we're always here if you need anything in the future

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Dealership Information

Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.

We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.

We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.

In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.

At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.

Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.

We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.

We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
464 reviews4.7 out of 5 stars — Rated Excellent
Excellent
374
Very Good
75
Average
6
Poor
4
Terrible
5

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    Contact Information

    Address

    Williams Motor Company
    Stewart Street
    Crewe
    CW2 7RW

    Get in touch

    01270 669777
    https://www.williamsmotor-company.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun 10:00 - 16:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Motor Company

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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