Jay H, August 2025
"10 out of 10! I can't fault"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We saw the car online and knew we wanted it, we have had a smart car in the past and just find them really convenient and nice to drive. We did want to take it home the same day, but he wanted to get a full MOT done on it for us before we took it. The guy we dealt with was really helpful and transparent, I felt we pressured him rather than him trying to push us into anything haha! We came back for the car less than a week later, it was cleaned and ready for us, a smooth and easy transaction from start to finish, would recommend for anyone looking for a helpful and reliable dealership.
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Aftersales from Prestige Motors Kent in response to 10 out of 10! I can't fault
Thank you, Jay — what a fantastic review!
We’re happy the Smart car ticked all the boxes for you. They’re great little cars, and it’s lovely to hear you were already confident it was the right choice as soon as you saw it online.
We appreciate your patience while we carried out a fresh MOT — we always prefer to hand over a car fully checked and ready for trouble-free driving, even if it means waiting a little longer. And your comment about you putting pressure on us gave us a good laugh — we’ll take that as a compliment!
It’s great to know the handover went smoothly and that you found the whole experience easy and transparent. Thank you for recommending us — it genuinely means a lot.
Enjoy your Smart, and if you ever need anything, you’re always welcome back at Prestige Motors Kent! 🚗✨
Chris T, July 2025
"Massive thank you to Nigel!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
Nigel was brilliant. We went to view the car and there were a few things that Nigel wanted to do and that we wanted done before it was ready to come with us. He was very thorough and transparent from start to finish. A full MOT was done amongst other things and we came to pick up the car a week later.
It was really nice to have this experience as previously we had such a nightmare with another dealership and car. It was issue after issue. I really appreciated how knowledgeable Nigel was. He talked us through everything and made sure we were one hundred percent happy which gave us such peace of mind.
I would highly recommend. It is so clear that they care about providing a high standard of customer service and that the cars are problem free. It has been a positive experience from start to finish which is definitely what we needed and we would definitely use the dealership again in the future.
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Aftersales from Prestige Motors Kent in response to Massive thank you to Nigel!
Thank you so much, Chris — your review genuinely means a lot to us.
We’re really pleased to hear that Nigel took great care of you throughout the whole process. Making sure the car is fully prepared, completing the MOT, and addressing the points you raised before collection is precisely the level of service we aim to deliver every time. Knowing this helped give you peace of mind — especially after a challenging experience elsewhere — is incredibly rewarding for us.
It’s great to hear you’re happy with the car and the way everything was handled from start to finish. We always want our customers to feel confident, listened to, and never rushed, and it’s brilliant to know we achieved that for you.
Thank you again for the recommendation. If you ever need anything in the future, you’re always welcome back at Prestige Motors Kent. Enjoy the car!
Orpah M, July 2025
"5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Couldn't give anything less than a 5 for the service I received at Prestige Motors Kent, I am really happy with the whole experience it has been great, would definitely recommend.
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Aftersales from Prestige Motors Kent in response to 5 stars
Thank you so much, Orpah — we really appreciate your 5-star feedback.
It’s great to hear that everything went smoothly and that you were happy with the whole experience from start to finish. Knowing you’d recommend us means a lot to the team.
If you ever need anything in the future, we’re always here to help. Enjoy your car!
Tyler A, July 2025
"Perfect customer service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The service from here was perfect, no issues or complications, the vehicle I got is great, very pleased with it, the only thing that I am knocking half a star off as I did have to apply for my own logbook, but in the grand scheme of things this is a minor thing and I would definitely recommend due to the customer service, the condition the cars are sold and the overall experience.
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Aftersales from Prestige Motors Kent in response to Perfect customer service
Thank you, Tyler — we really appreciate you taking the time to share your experience.
It’s great to hear that the customer service, vehicle condition, and overall process all met your expectations. We’re glad you’re pleased with the car and that everything went smoothly.
Regarding the logbook: sometimes the DVLA requires the new keeper to apply directly, depending on how quickly their system updates or if they request additional confirmation. We understand it’s a minor inconvenience, and we appreciate your understanding.
Thank you again for recommending us — it means a lot to the whole team. If you ever need anything in the future, we’re here to help.
ELISE P, July 2025
"Perfect car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We didn't really know what we were after when looking for a new car, but Nigel at Prestige Motors Kent was fab at helping us. He listened to our needs and showed us lots of options, guiding us to a perfect DS7. Its a lovely car and we are really enjoying it. I wouldn't hesitate to buy from them again, highly recommend.
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Aftersales from Prestige Motors Kent in response to Perfect car
Thank you, Elise — we really appreciate you sharing your experience.
It’s great to hear that Nigel was able to guide you through the options and help you find the right car, especially when you weren’t quite sure what you were looking for at the start. Listening first, then matching the car to your needs, is exactly how we like to work.
We’re delighted you’re enjoying your DS7 and that it’s proving to be the perfect fit. Thank you as well for the recommendation — it truly means a lot. If you ever need anything in the future, we’d be very happy to help again. 🚗✨
Kind regards,
The Prestige Motors Kent Team
Mr H, July 2025
"HYUNDAI IONIQ"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
From the moment I walk through the doors at the dealership the gents were polite and helpful. The Hyundai has been great, no issues to report. Really happy with the service, and would use Prestige Motors Kent again in the future.
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Aftersales from Prestige Motors Kent in response to HYUNDAI IONIQ
Thank you for taking the time to leave your review.
We’re pleased to hear that you felt welcome from the moment you arrived and that your Hyundai IONIQ has been performing well with no issues. It’s great to know you were happy with both the car and the level of service provided.
We really appreciate your comments and look forward to assisting you again whenever you’re ready.
Kind regards,
The Prestige Motors Kent Team
ZAHIDUL M, July 2025
"Nigel was fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
I would happily rate my experience of buying a car from Prestige Motors Kent 5 stars. The car is running well, and the service I received from Nigel was fantastic. I think there may be a small issue with the cambelt, but I'm confident the warranty will cover it. I would definitely use these guys again!
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Aftersales from Prestige Motors Kent in response to Nigel was fantastic
Thank you, Zahidul, for the 5-star review.
We’re really pleased to hear that the car is running well and that you were happy with the service you received from Nigel. It’s great to know your experience was a positive one from start to finish.
We truly appreciate your kind words and your confidence in us, and we’d be more than happy to help again in the future. Enjoy the car!
Kind regards,
The Prestige Motors Kent Team
Sunil S, July 2025
"Quick! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
This was our first time using Prestige Motors Kent. Nigel, the salesman, made the whole experience very quick and efficient. To be honest, it was the car that brought us to the dealership, but if there’s a vehicle we like for sale there in the future, we would happily use them again.
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Aftersales from Prestige Motors Kent in response to Quick!
Thank you, Sunil!
We’re glad to hear your first experience with Prestige Motors Kent was quick and efficient. Nigel will be pleased to know his approach made the process straightforward for you. It’s great that the car brought you in — and even better to hear you’d happily return if the right one comes along again.
Enjoy your new car, and we hope to see you again in the future! 🚗✨
Kind regards,
The Prestige Motors Kent Team
Mrs S, June 2025
"Return and recommend them in a heartbeat"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
We've had mixed experiences with dealerships in the past—mostly unpleasant ones if I’m honest. Prestige Motors Kent was recommended to us by a finance broker who spoke very highly of them, saying they’d never had an issue with any of the cars sold through them. After reading their glowing reviews we decided to go ahead—and we’re so glad we did!
We opted for a Vauxhall Grandland having owned one before and loved it. PMK had one in stock that was practically identical to our old one. The car was absolutely spotless, immaculately valeted inside and out and even came with floor mats (which most dealers don’t bother including anymore).
Although the car had six months left on the MOT they went ahead and put a fresh one on for us, giving us peace of mind for the next year. Since purchasing we've been away camping with the kids and the car has been absolutely perfect—exactly what we needed. We're genuinely grateful for the dealership’s help and support.
If we had one small piece of feedback, it would be that the deposit refund could’ve been processed a little quicker as it took about two weeks—but aside from that, we really can’t fault the experience. We’d definitely return and recommend them in a heartbeat.
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Aftersales from Prestige Motors Kent in response to Return and recommend them in a heartbeat
Thank you, Mrs S, for taking the time to share such a detailed and honest review.
We’re really pleased that you decided to go ahead based on the recommendation and reviews, and even more so that the experience lived up to expectations—especially after mixed dealings elsewhere in the past. It’s great to hear that the Vauxhall Grandland was exactly what you were looking for and that it’s already proved itself on a family camping trip.
We’re glad the vehicle preparation, fresh MOT, and overall presentation gave you that extra peace of mind. Thank you as well for the constructive feedback regarding the deposit refund timing—we do take comments like this seriously and use them to improve our processes.
Your recommendation truly means a lot to us, and we’d be delighted to help you again in the future.
Kind regards,
The Prestige Motors Kent Team
Katie O, June 2025
"Couldn't of asked for more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review
The dealership was fab and easy to work with! Stayed late for me to view the car as I came straight from work and live in wales, the transaction was super simple and couldn't of asked for a better company to purchase my first car with!
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Aftersales from Prestige Motors Kent in response to Couldn't of asked for more
Thank you, Katie, for such a kind review.
We’re really pleased we could make things easy for you, especially with the long journey from Wales and coming straight from work. Helping you buy your first car and making that experience a positive one means a lot to us. It’s great to hear the transaction was simple and stress-free.
Enjoy your new car, and if you ever need anything in the future, we’re always here to help.
Kind regards,
The Prestige Motors Kent Team
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