32 reviews from our car dealer reviews community
Leave a review for Tom Hartley
Leave a review

32 reviews from our car dealer reviews community

Leave a review for Tom Hartley
Leave a review
"A complete shambles"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I am writing this review on 7th February 2018. I purchased a car from Tom Hartley in July 2017, it arrived with my personal number plate on it but no logbook. I was informed that the log book would be with me in around 4-6 weeks. This did not arrive so I phoned the company and was assured that all was fine and I should have the logbook soon. This has gone on for months so I decided to contact the DVLA myself. It turns out that the car was not taxed, my personal plate had been put on retention rather than the car and I have been driving for six months in a car that had false plates, no tax and no insurance. Fortunately I have never pulled over by the police but had I been involved in an accident I would not have been insured due to the fact that the car was not taxed and was using false plates. I have been buying prestige cars for over 30 years and have never come across this problem before so I would advise anybody that is considering buying a car from this dealer to make sure all is in order before they drive the car. In my opinion this company have not acted in a professional manner and their incompetence is beyond belief. I have now, after speaking to the DVLA had the car taxed and the number plate changed in a matter of two days.

Reviewer has confirmed their email address

+88 Found this review helpful
"Mofiid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

I found Tom Hartley to be very rude and therefore do not recommend.

+74 Found this review helpful

Simon Sall in response to Mofiid

I have had dealings with this company and i found them all to have far too much self importance. Very rude and would never deal with them again. I have ensured my friends in the trade are aware of this company too.

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Dealership Information

Tom Hartley is an Independent dealership that is based in Swadlincote. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
32 reviews2 out of 5 stars — Rated Poor
Excellent
7
Very Good
0
Average
1
Poor
4
Terrible
20

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  • Contact Information

    Address

    Tom Hartley
    159 Moira Road
    Swadlincote
    DE12 6JD

    Get in touch

    01283 762762
    http://www.tomhartley.com

    Opening times

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    Dealership Statistics

    21%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Tom Hartley

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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