Paul B, March 2018
"Terrible after-sales "service""
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I bought a car from Eddie Wrights last week. They answered emails regarding enquiries for new cars straight away.
After buying the car , I realised they had removed the key tag with the key number on . I have emailed them THREE times , but all messages have been ignored. It appears...once they have your money ....the service STOPS.
Very disappointed.
P Bateson.
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kevin barber in response to Terrible after-sales "service"
yes i found the sales man very rude more orless called me a liar regarding my pat ex service records even though i had appointment cars not ready to view lots of scratches and marks on bodywork back door rubber split and worse of all back passenger side seat damaged and tried to bodgeup poor part ex values one to be definitely avoided
David C, February 2018
"helpful"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Saw car advertised when i went to see car next day the mileage was 700 higher, it was being used by manager, no handbook was supplied and still i am still waiting, I notice on the radio that there was a bad accident with someone trying to sort out cruise control, on his new car, i still haven't sorted it out, Sherick was helpful, but certainly things weren't explained.
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Paul C, January 2018
"2014 audi a4 2.0 tdi"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
on the 20th december 2017 i purchased an audi a4 2.0 tdi,with 49,000 miles fsh,upon getting its to my friends garage for a check up,i was disgusted to see it had not been serviced in a while,air filter was disgusting and falling to pieces,air box was full of leaves,oil filter had shrizzled to a collapsed state,the engine oil was tar like,the parking sensors did not work,since been repaired after 6 days without the car,i certainly would not reccomend eddiewrights car supermarket after spending good money with them you expect things to be checked out and serviced before the vehicle being released.
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Duncan L, December 2017
"Excellent service..recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Bought a great Fiat 500 from here. Fully valeted before collection. All documentation present and car fully serviced. Very friendly and unhurried service. Would recomnend.
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George G, September 2017
"Sorted all issues! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I have to rate Eddie Wright a 5 because all though I did have issues with the Ford I bought they got all of them fixed. I would recommend them on the basis that their aftercare is very good!
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Ellie W, September 2017
"Brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
From 1 to 5 I would rate Eddie Wright a 6! They were brilliant. The Suzuki I bought was clean, as described and good value too. I would recommend!
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Peter S, August 2017
"Spotless! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
When I went to get the Kia from Eddie Wright it was spotless, so so clean. Everyone there was really helpful too! I have had a couple of issue with the car, they are mid way through getting it sorted, so as long as they get everything sorted for me I will be happy! I would recommend.
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Mark W, August 2017
"Cars lovely! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I was looking for a Vauxhall on AutoTrader, when I found the car I wanted at Eddie Wright. The car was immaculate, really is a lovely car. The service there was great, really helpful! There was one slight issue with the car but its booked in for a service in November so It should get sorted then. I would recommend them!
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Joseph N, August 2017
"Great service, very helpful."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
They were great!
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Luke G, August 2017
"Spot on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Everything has been spot on with the Vauxhall I bought from Eddie Wright. The car was clean and good value. I've already recommended this dealership and would recommend it to anyone for giving an issue free experience!
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