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78% Recommend
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128 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
Leave a review

128 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"T6.1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

After visiting Crowther Lodge Motor Company on 21st April to view their stock of camper vans. Steve the sales man was very helpful showing my wife and I round the van. We had set our eyes on. On the 28the I picked the van up again steve was very thorough with information everything about the van. We had teething issues but was sorted out Thank you crowther lodge motors especially Steve and Gary (top salesmen)

+0 Found this review helpful
"Very helpful"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Good customer service. We are very happy with our T6.1 VW transporter. Knowledgeable staff. Delivered on time with no problems so far.

+0 Found this review helpful
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Excellent from start to finish and very patient 6 out of 5 stars. Professional and calm/relaxed approach. very helpful. would absolutely recommend.

+0 Found this review helpful
"Great customer service!! Will use again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Highly recommend this garage he went out his way to make sure my car was ready for Christmas when was told it wouldn’t be ready but Gary went the extra mile to get my car ready for my wife’s Christmas present!! Will be using this garage for future purchases Thank you Gary !!!

Reviewer has confirmed their email address

+0 Found this review helpful
"Dont Touch Them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Absolutely robbed by Crowther they sold a car with a faulty clutch, absolute crooks dont touch them

Reviewer has confirmed their email address

+4 Found this review helpful

Joe mama in response to Dont Touch Them

You're an Idot.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Friendly staff , took though everything no pressure , all questions answered, given a date to collect my vehicle , so easy and stress free .

+0 Found this review helpful
"Audi Avant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Couldn't recommend these guys enough, absolutely fantastic to deal with, the cars are are excellent, Gary was a pleasure to deal with, no matter how many questions I asked, e-mailed etc he was fast to respond and very helpful. All in all 5* service. Highly recommended

Reviewer has confirmed their email address

+1 Found this review helpful
"Insignia "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Really friendly staff and helpful when deciding and great after sales support not like some garages that just try and shrug you off great work Gary and Steve

+0 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Amazing service from Gary from start to finish , Gary arranged everything and I drove away in my new car within a day. Highly recommend, thank you Gary.

Reviewer has confirmed their email address

+0 Found this review helpful
"Bad- breaking many trading rules "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Totally unfair trading practices, bait advertising and manipulating customers with misleading sales/offers. After a whole day of providing incorrect information and prices (also incorrect on webiste) about various vehicles, I was eventually offered an "offer" on a vehicle.... which they proceeded to grade up on their website to pretend the offer was applied - but actually it was all false. It jumped up in price online the moment they offererd the new price and back down to ts original price the moment I declined the offer. Totally misleading, tactical manipulation and all information on prices/offers is false in order to secure a sale. Avoid at all cost, they are breaking many trade rules to lure you in and lord knows what else - I'd have rated 0 if I could.

+2 Found this review helpful

Jo C in response to Bad- breaking many trading rules

You ok Hun, go have yourself a soy latte 😴

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Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
128 reviews3.3 out of 5 stars — Rated Average
Excellent
99
Very Good
3
Average
2
Poor
8
Terrible
16

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  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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