All done and sorted! They are all lovely people, very swift throughout. Good service all round.

I’ve been with The Motoring organization before, it has always been good. It’s just really easy and contact you regularly so your up to date throughout. If anything is needed, it’s always easy to get through too. Because of these reasons, it’s why I always use them.

It was a lot simpler than I thought it was going to be, to be honest. Happy with all of it, everything seems to be alright now with the Land Rover Discovery.

Everything went well with the work done on the Condenser. I did feel quite rushed simply because of how busy it was with them.

Very straightforward with TMO. The window regulator was handled quickly, didn’t have to make too many phone calls which made it easily dealt with.

Everything was okay with the process with TMO. Staff were very friendly however I would have appreciated if the clips were also covered with the warranty.

All good with the Audi a5. I am satisfied with the work that got done on the Thermostat, it was a quick process. I do think the communication could be better next time as I would’ve appreciated updates. Other then that, it was a really good experience.

All appears to be going quite well now with the Water pump on the Land Rover Discovery sport. I’ve been monitoring it and did over 1000 miles since I had it back without any symptoms returning. The cover from TMO has been excellent and the staff were knowledgeable. However, the realism of the package I personally don’t think it really stands up in a modern context in terms of time and cost. The labour rates I don’t think would be realistic and time constraints must be looked at together.

The issue itself was resolved, although getting to that point was a bit problematic. The part that needed replacing was at the back of the engine, so quite a lot had to be taken apart to get to it. On top of that, I was about 150 miles away from the repair shop, which made things more difficult with the back and forth. Once everything was explained, the claim was settled and sorted out. From that point on, everything has been good, and the car has been running as it should. While the process leading up to it was more of a three, in the end I would rate the overall experience a five.

From my side, the claims process was brilliant and really easy to deal with. It was also done pretty quickly, which made a difference. I didn’t have any problems with how it was handled and it all seemed straightforward.