97% Reviews
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96% Recommend
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797 reviews from our car dealer reviews community
Leave a review for Herts and Essex Motor Company Ltd
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797 reviews from our car dealer reviews community

Leave a review for Herts and Essex Motor Company Ltd
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"Highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

A real smooth process, everything was done on time, staff very helpful and quick, over-all a fantastic service provided by Herts and Essex Motor Company. I purchased a Mercedes-Benz GLA, the car is perfect, I'm thoroughly enjoying driving it. I will be looking for a 4x4 in next few months so I will definitely give the dealer a call to see what they have - highly recommend the garage.

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"Happy with everything over-all "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Absolutely love the new car I purchased from the dealership. The service was great. There was a short wait on the documents been completed, but other than that, everything went very smoothly. I would happily recommend and buy here again. Really happy with the car.

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"Can't fault car or service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Can't fault my Land Rover Discovery, I've had it a couple of weeks now and its great. No issues or problems at all, I'm enjoying driving the car. The staff at Herts and Essex Motor Company were great, very helpful and friendly. I would buy from here again in the future.

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"Fantastic customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was helping my cousin find a car, and I was purchasing on his behalf. We went to view a Mercedes C-Class in Essex, it wasn't as described and on the off chance, we drove past Herts and Essex Motor Company and saw a lovely looking C-Class on the forecourt. We went in and enquired. The car looked in top condition, my cousin loved it. We didn't even test drive, we agreed the sale there and then. The fella who looked after us was top notch, he sorted us out very quickly, extremely helpful and welcoming. Since buying my cousin has been loving the Merc. We would both happily recommend this dealership, they was highly accommodating considering the short notice we gave them. This is my cousin first 'proper' car, so he is over the moon. Thanks Herts and Essex's!

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought my car a couple of months back, it was a very strange experience buying a car during Covid, however herts and essex had put all the correct measures in place for both customers and staff,. They ensured it was safe for customers, and we did feel safe when visiting the showroom. The Mercedes I bought is brilliant, drives well and looks really neat. The staff were very helpful and friendly. I'd use them again and tell others about them for sure.

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"Impressive, polite and helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Absolutely love the car. I went from a 2003 Corsa to a nearly new Volkswagen Polo, its incredible. It looks smart, clean and to say I'm enjoying driving it, would be an understatement. The guys at herts and essex motor company were extremely polite and helpful. I was totally taken back by the range of stock on site, really impressive. The technology in the car is unbelievable. Im just super super happy with it. I would use them again and I have already recommended them to friends. If you want a quick, easy, reliable garage Herts and essex is your place! I went down and 45 minutes later I was driving away in my new shiny VW!

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"Friendly and Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was really happy with the car and the customer service levels provided by Herts and Essex dealership, the Mercedes-Benz I bought is fab. It did go back for some work, but the dealer was extremely helpful and got it sorted really quickly. They were friendly and helpful with the sale and throughout the process, I'd definitely recommend using these, for great value and quality cars.

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"Not pushy, relaxed approach "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've taken the Toyota for a few long distant journeys since buying and its running really well with no issues. I found the car online first and then went to view it, it was an easy and simple process. I test drove, decided I wanted the car and everything was sorted from there. The staff wasn't pushy at all, they have a relaxed approach, but also a quick, easy process. Really helpful, I would have no objections to using Herts and Essex Motor Company again in the future.

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"Would Recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I've never bought a car before, so for a first time experience I was really impressed. The dealership constantly kept me updated and was just generally helpful. I did have a small issue with the car after buying, but I contacted Herts and Essex and they sorted it straight away for me. I'm really happy with the car and the service was brilliant.

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"Can't Fault Them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They have done everything they said they would do, I realised it needed a tyre when I got home and they posted it to me straight away. Dealt with Charles who was really helpful, nothing too much trouble. Lovely car. Great company would recommend them.

+0 Found this review helpful

After sales from Herts and Essex Motor Company Ltd in response to Can't Fault Them

Thank you for your comments and 5 star review, very much appreciated.

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Dealership Information

If you are looking for great savings on quality used cars in the Hoddesdon area , then you have reached the right place. Herts And Essex Motor Company Ltd are a specialist used car dealer based in Hertfordshire . We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Herts And Essex Motor Company Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car in Hoddesdon , then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Hoddesdon area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Herts And Essex Motor Company Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Hoddesdon? We look forward to meeting you!

We Offer Click & Collect 

Delivery can be arranged - Please call for further details

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
797 reviews4.7 out of 5 stars — Rated Excellent
Excellent
701
Very Good
88
Average
4
Poor
1
Terrible
3

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    Contact Information

    Address

    Herts and Essex Motor Company Ltd
    Unit F Belcon Industrial Estate Binngley Road
    Hoddesdon
    EN11 0NX

    Get in touch

    01992 466655
    http://www.hertsandessexmotorcompany.co.uk/

    Opening times
    Mon By Appointment only
    Tue By Appointment Only
    Wed By Appointment Only
    Thu By Appointment Only
    Fri By Appointment Only
    Sat By Appointment Only
    Sun By Appointment Only

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Herts and Essex Motor Company Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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