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Wrexham Volkswagen

4.7
71 reviews Ranked #1 of 15 dealerships in Wrexham Ranked #245 of 10001 dealers in the UK
92% Reviews
replied to
91% Recommend
to friend
Contact dealership 01978 503517 Visit Website Rhosddu Industrial Estate Main Road, Wrexham, LL11 4YL
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Rhosddu Industrial Estate Main Road, Wrexham, LL11 4YL
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71 reviews from our car dealer reviews community
Leave a review for Wrexham Volkswagen
Leave a review

71 reviews from our car dealer reviews community

Leave a review for Wrexham Volkswagen
Leave a review
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Date - Newest first

Mrs W, March 2017

"Disgraceful customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified

Took my Tiguan into Wrexham Volkswagen for its first service and was met with disgraceful customer service. I was left twiddling my thumbs for ages before someone spoke to me. Firstly, the member of staff was insistent I buy a maintenance package, only to tell her I leased the car and didn't want one. She then went on to say that the car would be there all day, even though when I booked it in 2 weeks ago I was told it would be there for 2 hours only. I left Wrexham VW and will never return. Staff need to attend an intense Customer Service Programme before they are allowed to deal with the general public !!

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Ratings & Reviews 4.7 Based on 71 reviews Ranked #1 of 15 dealerships in Wrexham Ranked #245 of 10001 dealers in the UK
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Dealership Information

Wrexham Volkswagen is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Volkswagen models. All vehicles come with the warranty and Approved Used benefits you would come to expect when purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Volkswagen!

Deals in: 4x4s, Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
71 reviews4.7 out of 5 stars — Rated Excellent
Excellent
63
Very Good
4
Average
0
Poor
2
Terrible
2

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    Contact Information

    Address

    Wrexham Volkswagen
    Rhosddu Industrial Estate Main Road
    Wrexham
    LL11 4YL

    Get in touch

    01978 503517
    https://www.swanswaygarages.com/volkswagen/contact-us/wrexham/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    92%
    Percent of reviews responded to by this dealer

    Additional Information About Wrexham Volkswagen

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Wrexham Volkswagen
    VAT Number: 823 8072 33


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