The warranty provider made the process very simple and straightforward.

Very happy with the service

5 stars

4 stars

The garage provided and excellent service

Swift and helpful response with costs fully covered.

5 work completed quite quickly after delay in getting parts.

Great Customer service, clear communication and transparency on work required.

I have had a mixed experience with TMO over the last year. Sometimes they are responsive and easy to deal with, and other times not so much, it depends on who I am speaking to. The car I purchased has had a lot of work done, and some of the issues weren’t covered under warranty when I think they should have been. Overall, it’s been a 50/50 experience, so I would give it a 3-star rating.

The service was good, and I can’t fault the process, except there was an additional £216 cost I had to cover when I went to collect the car, which I was not too pleased about as I had already paid for a three-year warranty. However, the car was booked into the recommended garage, and the work was completed, so I would still give it 4 stars.