5 - Excellent communication (particularly after sales) and car is great. You can tell it's a family business as the service is much more personal. We have never ordered a car for delivery without seeing it, but so far, would definitely buy from Bob Davies again.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Family business
Hi Julie, thank you for your 5-star review. We are so happy to hear that you're happy with your car and that our communication stood out to you. It means a lot to us that your experience felt personal and friendly as this is something we feel is very important. We really appreciate your kind words and look forward to hopefully seeing you in the future.
Laidback experience at Bob Davies, the guy I dealt with provided fantastic service, very helpful and polite. There was no pressure on the sale. It was ready by the time we had arranged. I came across the dealership while looking through AutoTrader, the van was as described and as pictured, no misleading advertising. I would give Bob Davies a 5.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Laidback, no pressure
Thank you for your 5-star review Travis. We are really pleased to hear you had a laid back, no pressure experience - that's exactly how we believe buying a vehicle should feel. It's great to know the van was just as described and pictured, we always aim to be transparent with our customers, so this means a lot to us. We are also really happy to know it was all arranged on time and that you found the customer service to be helpful and polite throughout. Thank you from all the team here at Bob Davies Car Sales
The customer service was first class, they were really helpful, everything went fine. I had some private plates I wanted to change over and they did this for me free of charge which was appreciated. The car itself I am pleased with, it drives great. Everything seems to be going well. Really nice dealership with nice, good people.
Reviewer has confirmed their email address
Aftersales from Dealership in response to First class service
Thank you so much for your positive feedback David. We are really pleased that you found our customer service first class. It's great to know that the private plate transfer was appreciated - we will be sure to transfer this appreciation onto the team. Most importantly it's great to hear you are enjoying your car and that it's driving well. Your kind comments mean a lot to us and we wish to thank you for your support.
Aftersales from Dealership in response to 5
Thank you for the 5-star review Carys. We are really grateful for your feedback and support. Its always really encouraging for our team to see the positive feedback. We hope you are enjoying your vehicle and we look forward to helping you again in the future.
Aftersales from Dealership in response to 5
Thank you for the 5-star review Megan. We really appreciate the time you have taken to leave us a positive review, this means a lot to our team here at Bob Davies Car Sales
I'd definitely recommend Bob Davies Car Sales because nothing was too much trouble for our salesman and there was a good selection of vehicles to choose from even though I only wanted a small automatic. Although most cars are outside there was plenty of room to walk around and salesman was happy that vehicle could have been taken inside for warmer viewing if required. All in all it was a pleasant non-pressurised experience and I would be happy to recommend them to anyone.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Very satisfied
Thank you Thomas for your positive review. We are pleased to hear that you were happy with your experience and that our team made it easy and stress free for you. Nothing being too much trouble is exactly how we believe car buying should be, so its lovely that this stood out to you. It's also great to hear that you felt satisfied with our selection of vehicles available and we are so glad you managed to find what you were looking for. Thank you for kindly recommending Bob Davies Car Sales, this means a lot to the team .
My Husband and I went to the dealership together to purchase a Nissan X-Trail. There wasn't any waiting around, they made sure everything was prepared in a good timeframe. We did take it for a test drive and again that all really good, we felt the route was long enough. the staff were friendly and really nice to deal with. We have no complaints and would most certainly recommend this dealership!
Reviewer has confirmed their email address
Aftersales from Dealership in response to Certainly recommend
Hi Sarah, thank you for your 5-star review. We are really happy to hear that you had such a positive experience purchasing your Nissan X-Trail. It's great to hear that everything was ready for you in good time and that there was no waiting around, we always aim to make the buying process as smooth an efficient as possible for our customers. We are also pleased to hear that the test drive of your car was enjoyable as this is certainly something very important when buying a car. Your kind words about the team mean a lot to us and will be passed back to them, thank you!
My new Astra has been perfect I am very happy with it. I can't remember the name of the man who helped me but he was really good, really friendly and professional throughout.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Perfect new car
Thank you for your 5-star review Helen, we are so glad to hear how happy you are with your new Astra. It's really nice to hear about the positive customer service which you received, we will be sure to share this with the team as we take great pride in providing customers with a friendly and professional experience. If you need anything at all from us please be sure to be in touch and the team here at Bob Davies Car Sales will be more than happy to assist you further.
5 - customer service was very good, no hard sell
Reviewer has confirmed their email address
Aftersales from Dealership in response to No hard sell
Thank you for your review Barry. We are pleased to hear that you were happy with your customer service and that you felt comfortable throughout the process. We believe in a relaxed, no-pressure approach so its lovely to hear we achieved this. If ever you need anything, the team here at Bob Davies Car Sales is always available to help!
Everything has been fine so far. The staff at the dealership were really friendly, they even picked me up from the station which is always appreciated. The van itself was all prepared in a reasonable time frame. I haven't had any issues so far so I would rate 5 out of 5.
Reviewer has confirmed their email address
Aftersales from Dealership in response to Staff were really friendly
Thank you so much for your 5-star review Kieran! We are really pleased to hear that everything has gone smoothly. We're glad to have made things a little easier for you with collecting your van. It's great to hear that it was prepared in good time and that you've had no issues with your van. That's exactly what we want to hear! If you need anything from us please don't hesitate to get in touch, in the meantime, we wish you all the best with your new van.
If you are looking for used cars in Cardiff or used cars in Gwent then why not take a look at Bob Davies Cars Sales in Ebbw Vale. We are an established family business with a reputation for competitively priced quality used cars. We have been in the business for over fifty years and our friendly, professional team here pride themselves on their customer service.
Here at Bob Davies Car Sales, we offer a superb range of cars to suit all budgets and requirements. With over one hundred and forty cars to choose from we are sure you will be spoilt for choice. We can cater for those looking for that low insurance first car to those looking to upgrade to a more prestigious vehicle. Our forecourt boasts models from Jaguar, BMW and Audi to the more affordable Hyundai, Nissan and Fiat. Whatever it is you are looking for then we are sure we have something to suit. If you are looking for a particular vehicle then why not look at our website and see what we have to offer? Alternatively, contact us here at Bob Davies Car Sales and we will endeavour to help you. Our stock is changing on a regular basis, so it is worth contacting us.
If you are looking for used car finance in Wales then we can help. Our inhouse team of finance experts are dedicated to finding the right deal for you. We have long established relationships with many of the leading car finance houses and high street lenders, so we will do the hard work for you. Do not worry if you have a poor credit history or have a limited budget; we can help.
If you would like us to consider your old vehicle in part exchange then we are happy to do this. One of our team will take a look at your vehicle and give you a competitive valuation with no obligation.
All our vehicles are checked to the highest standards and we offer an RAC warranty with each. You can be sure that your next vehicle from Bob Davies Car Sales is safe and mechanically sound before you drive it away from our forecourt.
So if you are looking for a used car in Wales then have you tried Bob Davies Car Sales? We are open 6 days a week to make your next purchase as stress free as possible.
Established in the 1970's by Bob himself, the company has been owned and run by the second generation Malcolm and Lisa since 2001.
Our family business has a genuine talent and care for providing "Quality Cars at Sensible Prices"
We do what we say we are going to do every time.
"Our customers come back because our customers come First"
Repeat business is our backbone - we want you to come back - and you do!
A massive percentage of our business is repeat business and recommendation. That means we do it right!
We pride ourselves in our relaxed, no pressure easy approach to helping you find the right car. As one of the country's longest established suppliers of low mileage cars, we stock the best examples of a wide range of makes & models - at the right price!
Many companies make this claim, we mean it! We are envied by many, but never replicated.
We have the smartest, lowest mileage, well maintained cars at definitely the best price in the country.
Part Exchanges Welcome: Best Finance deals Arranged.
Finance can be arranged with all major finance houses to find you easy quick finance and the very best deal. For those customers with poor credit history or particular requirements we work with an extensive range of lenders to get you the very best deal!
We are renowned for our impeccable after sales service. We value our customers and our customers value our service.
We can source cars quickly. We understand the needs of the modern motorist completely, and we will save you time and money.
THE SEARCH FOR YOUR NEW CAR ENDS HERE :-)
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2001
| Excellent | 465 | |
| Very Good | 37 | |
| Average | 1 | |
| Poor | 0 | |
| Terrible | 1 |
Bob Davies Car Sales
Car Island Rassau Industrial Estate
Ebbw Vale
NP23 5SD
| Mon | 09:00 - 17:30 |
| Tue | 09:00 - 17:30 |
| Wed | 09:00 - 17:30 |
| Thu | 09:00 - 17:30 |
| Fri | 09:00 - 17:30 |
| Sat | 10:00 - 16:30 |
| Sun | Closed |
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