“During the test drive I raised concerns about a fault with the vehicle and was informed by Kingslake Cars that the issue had been fixed before purchase. However, the same fault, along with an additional issue, appeared on the journey home after purchasing the vehicle. I reported the problems immediately. After being unable to reach a satisfactory resolution directly, I pursued a Section 75 claim through my credit card provider, which was upheld and refunded. Based on my personal experience, I would not trust or use this garage again.”
Reviewer has confirmed their email address
I would like to be very honest with my review regarding the car I bought and where I got it from.. If you are looking for a dream car,,I would advise you guys to come and visit KINGSLAKE CARS where you’ll find great selections of cars.. The best thing is, you’ll get to meet the most friendly staff there, and the very friendly and welcoming Nick who own this small family business.. I intentionally waited for this long before I posted a review, but I have to say, my car have not given me any issues or trouble for 2 years now..Like everyone, you always tried to look for a reliable vehicle and you have no idea where to get it. Take it from me, have a chat with Nick and visit their garage. First impression always last. I very much highly recommend to everyone!!! Herbie, Nurse.
Reviewer has confirmed their email address
Great professional service.nick and the team very friendly and efficient and felt very confident and happy with my new car.
Found the car we were looking for. In great condition, a little pricey but with only two owners and full service history I decided to go for it. It is in truly remarkable condition for a 14 year old vehicle. Two things detracted from a five star purchase experience: 1. After paying a deposit and going back the following day to collect the car, just as I was about to pay the balance I asked if it had two keys. A fumbling around the desk and the answer was 'Er no, it only has one'. Maybe I should have asked before, but I felt mugged over as a new locking fob key from Renault is £170. I think a reputable dealer would have made this shortcoming clear upfront. 2. As I made the purchase a big thing was made of the fact that the DVLA were currently slow to process V5's and it could take up to six weeks to get it back. Strange that we purchased another car two days later (from a different dealer) and that V5 was returned by DVLA in just 5 days, We then put that car on a private plate and got the new V5 back in another 5 days. The V5 from the Kingslake vehicle came back from DVLA yesterday, after 5.5 weeks. I'm pretty sure they keep all the sold car V5's until the end of the month and send them off together, and not the 'end of the week' like I was informed when I queried this. So in summary - very happy with the car, but would I return.... no.
Reviewer has confirmed their email address
Very helpful and knowledgeable garage - just bought my new car and the team were great. Kept me up to date with when the car would be ready for collection. Very easy and pleasant transaction. Nothing was too much trouble! Highly recommended!
Lady driver recently purchased a car from Kingslake and found dealers were very helpful with my purchase they were friendly informative and not pressured to buy. They allowed me to road test the car on my own and very good deal was done. Thank you Kingslake Cars. Marlene
Reviewer has confirmed their email address
How laid back can you be very nice blokes Adam and Tom help full without the pressure thanks again Kingslake Cars, Nathan Coffin.
Just purchased a my second car from Kingslake Cars, excellent sales team and so far the aftercare has been great. Had a minor issue with Cd player (not covered by warranty) they offered to replace with a new one. Can't recommend these guys enough. A rare find in this cut throat world. Oh and they also fitted isofix free of charge!
Adam and the team at Kingslake Cars made it easy to try out and buy the car that I was interested in. So much better than other car dealers I’d visited before!
Thank you Tom, Nick, Adam & mechanics for our Blue Mini One 1.4....She is just such a fun drive.....Kingslake Cars listened to us, NO hard sell at all....Thank you for all my questions answered & sending the manual ..We will be back for Service & Mot.... Kind Regards, Lin.
Kingslake Cars is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Kingslake Cars
North Baddesley Service Centre Rownhams Lane
Southampton
SO52 9LX
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