94% Reviews
replied to
91% Recommend
to friend


161 reviews from our car dealer reviews community
Leave a review for North West Trade Centre Lancaster
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161 reviews from our car dealer reviews community

Leave a review for North West Trade Centre Lancaster
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"Pretty happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The car was absolutely fine, I’ve had no issue with it. The car was a bit dirty when I came to collect it and I had to clean it myself. Ben was absolutely great he was really helpful, he wasn’t pushy and just left you to have a look and wait for you to say you were ready.

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"Mixed experince"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Fiesta runs and works perfectly fine. The buying process was a bit awkward as the initial salesperson I was dealing with went off sick, it took a bit longer than I would have liked with a couple of hiccups along the line. I saw the Fiesta online and when we came in, they were more than helpful, and John was knowledgeable about the car.

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"Overall everything has been fine"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Peugeot 2008 goes from A to B as intended. Stuart was ok, he wasn't really pushy or anything like that. When this car dies I will definitely go back to the North West Trade Centre. It was nice that everyone the liked my dog.

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Aftersales from North West Trade Centre Lancaster in response to Overall everything has been fine

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Ben was a nice guy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m enjoying the Jaguar XJ, everything was good in terms of the sale. There are a couple of sensors that need replacing, the dealer is working with me to book it back in as my work schedule can be a bit awkward. Ben was really good during the sale he was quite enthusiastic about the car, he was a nice friendly guy.

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Aftersales from North West Trade Centre Lancaster in response to Ben was a nice guy

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Really good experince "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

My experience at the North West Trade Centre was really good. I saw the Fabia online on Autotrader and it looked reliable. The communication after the sale could have been better, as it was confusing to know when I could pick up the Skoda Fabia. However, during the sales process Ben was very helpful.

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Aftersales from North West Trade Centre Lancaster in response to Really good experince

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"The team reassured me "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything is going well with the Ford S-Max from North West Trade Centre, the team were very helpful, and reassured me told me if I had any issues they would sort them. I found some issues on the test drive and they got them fixed before I collected the car.

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Aftersales from North West Trade Centre Lancaster in response to The team reassured me

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Mixed experince"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The BMW 1 series alright. There are a lot of scratches that have shown up after a couple of weeks and the wheels have started squeaking. The car didn’t come with a warranty so it’s all on me. Jake was good, he was nice and he helped me through the sales process.

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Aftersales from North West Trade Centre Lancaster in response to Mixed experince

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Above average"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Service was good and the salesman was kind and patient. However, I have inquired about the status of a logbook (since none was provided) and was ignored.

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Aftersales from North West Trade Centre Lancaster in response to Above average

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Jake was fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Peugeot 207 is working well, a lot better than my previous car. Jake was really helpful with sorting out my budget for me. I was looking for a cheaper car and was desperately in need of something. I don’t think I have ever dealt with anyone like Jake, he was on the ball all the time and he made everything so effortless. The whole purchasing process only took a couple of days, and I didn’t have to chase anything. The staff really knew what they were doing and worked really hard. They were all also really polite and professional.

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Aftersales from North West Trade Centre Lancaster in response to Jake was fantastic

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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"Stuart was pretty good!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Stuart kept me appeased all the time and let me know when I could collect it and everything. I’ve had to apply for a new V5C for Vauxhall. The Northwest Trade Centre had a wide choice of vehicles, and the staff were very helpful and nice.

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Aftersales from North West Trade Centre Lancaster in response to Stuart was pretty good!

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, North West Trade Centre

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Dealership Information

About Us

Driven by Trust, Powered by Value

At North West Trade Centre, with locations in Lancaster and Preston, we pride ourselves on delivering exceptional value and service to every customer. With over 500 quality used vehicles in stock across both sites, we offer one of the largest selections in the region. Whether you are looking for your first car, a reliable family vehicle, or something a bit more special.

We believe that buying a car should be simple, transparent, and stress-free. That is why we are Driven by Trust and committed to honest advice, clear pricing, and friendly customer care from the moment you step onto our forecourt.

We are also Powered by Value, offering competitive finance options to suit all budgets and warranty packages for added peace of mind. So you can drive away with confidence.

Visit us in Lancaster or Preston and discover why so many drivers across the North West choose us time and time again.

Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
161 reviews4.5 out of 5 stars — Rated Excellent
Excellent
101
Very Good
50
Average
8
Poor
0
Terrible
0

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  • Contact Information

    Address

    North West Trade Centre Lancaster
    Northgate
    Morecambe
    LA33AY

    Get in touch

    01524 943050
    https://www.northwesttradecentre-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About North West Trade Centre Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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