36% Reviews
replied to
72% Recommend
to friend


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11 reviews from our car dealer reviews community
Leave a review for A & R Automotive
Leave a review

11 reviews from our car dealer reviews community

Leave a review for A & R Automotive
Leave a review
"Derek Hassell"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a VW Jetta from A&R Automotive in Yeovil and after 7 days and approximately 70 miles the front brake began to bind on. I phone Andrew at A&R to be asked "is it covered on the warranty?" to which he knew the answer was no. I asked if he would be willing to do the repair or offer something towards the cost of the repair (only £163 at a main VW dealer) and all I got was how aggressively the car had been priced. I tried to explain that there was such a thing as after sales service/ goodwill, anyway after wasting 15 minutes of my time it became clear that he was doing to do nothing. My experience is BEWARE of A&R Automotive because once your money has reach their bank account just forget about any after sales back up if it's not covered on the warranty.

A FOSTER from A & R Automotive in response to Derek Hassell

We sell in excess of 200 vehicles a year for five years now and have many repeat customers. I am sorry that Mr Hassel feels this way, and this is certainly not the way 99% of our customers feel. All vehicles are sold with a new MOT (no advisories) from an independent testing station and service if required. All vehicles are also sold with a comprehensive warranty, unfortunately no warranty will cover consumable items such as brakes, tyres etc etc (not even manufacture warranties). If anyone would like to discuss this case then please contact us. Regards Andrew Foster A & R Automotive Ltd

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Dealership Information

A & R Automotive is an Independent dealership that is based in Yeovil. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.9 out of 5 stars — Rated Very Good
Excellent
7
Very Good
1
Average
1
Poor
1
Terrible
1

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  • Contact Information

    Address

    A & R Automotive
    Watercombe Lane
    Yeovil
    Somerset
    BA20 2SU

    Get in touch

    01935 422444
    http://www.aandrautomotive.co.uk

    Opening times

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    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    36%
    Percent of reviews responded to by this dealer

    Additional Information About A & R Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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