14% Reviews
replied to
71% Recommend
to friend


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7 reviews from our car dealer reviews community
Leave a review for A & R Carriages

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7 reviews from our car dealer reviews community

Leave a review for A & R Carriages
Click on the stars to start your review
"Dishonest Dealer"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A3 from A & R Carriages and asked serveral times regarding if there are any faults that i need to be aware of in the car which they lied about, even after saying that I'll get it fixed myself. The back wiper does not work which I found out when it was pouring and could not see anything through the interior mirror. Also, the window does not go back up while driving sometimes, it requires you to turn the engine off and hold the lock button to get them shut. Which I also found out the hard way, by stopping on the hard shoulder. I was constantly promised that I will receive my RAC warranty through the post whenever I called them, it has been over three months since I have purchased the car off them and still no letter. The dealer is very dishonest and unprofessional in their dealing. Would not recommend to go to them.

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+0 Found this review helpful

Anthony D'silva from A & R Carriages in response to Dishonest Dealer

Hi Shaqil, I am sorry you have cause for complain. Really surprised by this review as your car was booked in with us on 8/01/2019 for a new window switch and rear wiper motor - no one showed and we still have the parts here. Customer satisfaction is really important to us and we would like to resolve this asap. We have tried your mobile but it is not connecting. Please contact us at your earliest convenience.

"Audi A7"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A & R Carrriages delivered my car for free - 120 miles away! No fuss and bother.. happy with my car. Thank you guys.

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+2 Found this review helpful
"quality service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought 2 cars from A&R Carriges and both have been supurb. The after sales service is fantastic and i would highly recomend buying a car from them.

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"no additional key"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Audi A1 from here a few months ago. The car was clean and in good condition and up to now I have had no major issues with it but I was supposed to receive 2 keys and have only received one... I have tried to contact the dealer on numerous occasions to retrieve the additional key but they have not responded so I wouldn't recommend them based on that.

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"BMW buyer surrey"
4.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A & R Carriages were spot on, I went down on the Saturday and I had a bit of a wait but the lad was on his own. The car is spot on, it was advertised as having 12 months MOT but it runs out in a few months. I called them up, he apologised and said he would send the money when the time came which is a fair solution. Can't fault them otherwise.

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"Robin review for A and R Carriages"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cant fault A & R Carriages at all, these guys know what they're talking about, I thought the customer service was fantastic, very friendly. I went in looking at a certain car, they told me they had more cars coming in the next day and I ended up with a car even better than the one I went in to see.

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"Fozlay"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealership was an awesome place to buy an motor vehicle from, found everthing very easy to manage. while I was busy with my life the dealership and finance company dealt with everything very efficiently ensuring I was in the loop at all times. Finance company dealt with last minute hiccup where others would processed things slower, untimely i was able to pick on my pick time Which was only two hours aways when the hiccup occurred

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Dealership Information

A & R Carriages is an Independent dealership that is based in South Croydon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews4.2 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
1
Poor
1
Terrible
0

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Contact Information

Address

A & R Carriages
Selsdon Road
South Croydon
Surrey
CR2 6PE

Get in touch

0207 9989311
http://www.aandrcarriages.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

71%
Would recommend this dealer to family and friends
14%
Percent of reviews responded to by this dealer

Additional Information About A & R Carriages

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