We received great service from start to finish. They did everything they said they would and more. Communication was second to none. Would definitely recommend A6 Motor Company.
Read and double read all paperwork givrn by A6 Motor Company. It stated Timing belt had been done YES IT WAS in 2010 so due ASAP the rear coil spring is broken ? It needs pads n discs and 4 tyres ??? In 12 weeks ?????
Reviewer has confirmed their email address
Poor customer service and communication, no response to emails. Had to cancel finance and purchase of Audi S5 as only one key for car. Apparently it’s my fault not asking if it had 2. All smiles and pleasantries when selling but you need help or assistance afterwards- forgot about it. Lots of poor experiences from many consumers from this garage, many going through small claims court. Be warned - avoid
Reviewer has confirmed their email address
A6 MOTORS from A6 Motors in response to Poor customer service- avoid
Your review could not be further from the truth. You inquired about a spare key after leaving a deposit and was notified there was 1 key however we sourced the key for you from Audi who had taken this vehicle in as a part exchange. We made you aware that the vehicle does have 2 keys however you did not want to proceed with the purchase of the car. You used every excuse not to purchase the car. We would have appreciated your honesty. We spent money on the vehicle as you liked a few things doing. You then threatened to leave a bad review if we did not pay you money. Thanks.
Appalling customer service from a service manager at A6 Motor Company. At first was genuine in looking for a car but as soon as there was problems they could not follow protocol. Would guilt trip you into the fact they put in effort and time to find you a car. Lol that's your job. However the car was damaged and i was forced to pay for the faults to be fixed. This dealership should lose their licence. Anyone that's left a bad review before me has had same problems and I strongly recommend they be shut down. They do not know how to follow business rules. By law a customer has many rights and they failed to be aware of the books. Strongly do not recommend this place. I want the remaining of my money back and I will make sure this happens. I was made to pay for the faults and was argued upon not getting my deposit back. Are you serious? Like kids in a playground they do not deserve this business. Absolute theives. I will still fight for my money back.
AVOID - Having worked all of my working life in the motor trade, A6motors in Barton le clay are without a doubt the worst dealership I have come across. You simply aren't allowed to treat consumers like they do. Having forked out £13k you expect a decent motor. I am now pursuing through small claims court. Please stay away, read the other reviews on the internet. AVOID
Reviewer has confirmed their email address
Alison Brown in response to Worst practices ever
Good Morning This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
Staff from A6 Motors in response to Worst practices ever
We have received no communication with yourself or have a record of you purchasing a car. We certainly have no record of a county court claim against us. Not sure if this is a mistake or a fake review however you can always call us to discuss further.
Bought a car of them and had a load of finance outstanding. Everyone should stay well clear of this place
Alison Brown in response to Rubbish
Good Morning Tony This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
Disgraceful customer service from A6 Motor Company .money promised to be returned but never did return money which was covered in warranty under garage ...warranty not worth anything ..going to small claims court to get money .rude arrogant customer services avoid at all costs
Reviewer has confirmed their email address
Alison Brown in response to Bmw warranty
Good Morning Gary This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
I purchased an Audi A5 from this company no longer than 6 months ago, on the test drive there was the slightest drip of water when it rained, they assured me this would be sealed when purchased, nothing else seemed to be wrong, car of my dreams in great condition, sales men were absolutely brilliant, very polite and knew there jobs. HOWEVER after a few months I walked to my car to go to work only to find my car was what can only be described as a swimming pool! there is an horrendous leak which literally floods my car!. I contacted these guys and explained, they said they would sort the leak for me GREAT! but NO. they soon changed their minds, After numerous emails from me and ONE response from them it still is not sorted and they have claimed I knew about this on purchase and also it is wear and tear. this is now going to court as I refuse to pay £3,000 - £5,000 for a brand new roof. They don't seem to care that this matter has gone further and really don't care about their customers. Wouldnt buy a car from these guys especially not a convertible. Not to mention this is on finance so! If I could choose NO STARS I WOULD !
Alison Brown in response to DREADFUL COMPANY
Good Morning Carly This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
Brought a car off this garage & a few days later notice almost no oil in it, decided to take it for an MOT even though they had put a full year on the car, It failed on 3 Major issues & 2 minor issues, under new MOT rules coming into force this month the car would be immediately taken off the road, After several phone calls & promises they would ring back & several emails showing defects & quotes to put right i had to lose my temper a bit to get a response, They agreed to take the car back after a week of phone calls & agreed to do repairs & fit a new cambelt as a gesture of good faith, they lent us a courtesy car & promised to ring on Monday with a price for a service, the rest of the work they agreed to do free of charge, They didn’t ring on Monday or Tuesday but did finally today Wednesday, now they have changed their minds & want to charge us an additional £350, it’s obvious they realised the MOT repairs were more expensive than they realised & are trying to rip us off for more money, DO NOT TRUST THEM, they are so polite & friendly when they are selling you a car but totally change once you have brought it, Terrible after sales service & attitude, PLEASE PLEASE keep driving past
Alison Brown in response to BEWARE, have an independent MOT done
Good Morning Steve This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
Steve Ray in response to BEWARE, have an independent MOT done
Further update, A6 motors finally agreed to do repairs the car failed an MOT on, they had the car over a week, i did warn them that we would be taking it for another independent MOT afterwards, got the car back & was billed another £220 before they would allow us to take our car back, the car failed it’s MOT again, the cv gator they should of replaced had been slit & tied on top of the old one, absolutely disgraceful service once you buy from them, they promise the earth while your buying but afterwards they lie & blame someone they say they had to sack, I am taking this further, dvsa, media & trading standards to try to protect other potential buyers from buying a nightmare or worse a death trap, the fact that A6 Motors use garages that are willing to put a full MOT on cars that are not road worthy is worrying (they used 2 different garages in our case) & as it’s a performance car as well proves they have no respect for lives either
Warranties given aren’t substantial enough for the prestige cars they sell. Service history advertised with none available. Warranty void!! It wouldn’t have covered the cost of repairsto most of the the cars in stock. Steer clear
Alison Brown in response to Check the service history
Good Morning Daz This garage is in our area and I would very much like to hear from you. Please contact me on 0300 300 6140. Regards Alison Brown Central Bedfordshire Council Trading Standards
If you are looking for great savings on quality used cars in the Bedford area, then you have reached the right place. A6 Motors Ltd are a specialist used car dealer based in Bedfordshire. We are proud to offer you a first-class customer service and very competitive pricing, so please browse our stocklist. At A6 Motors Ltd, we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.
If you are looking for a second-hand car in Bedford, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone, we make sure that we update our stocklist regularly.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2014
A6 Motors
A6 Barton-le-clay
Bedford
Central Bedfordshire
MK45 4RA
Mon | 09:30 - 18:00 |
Tue | 09:30 - 18:00 |
Wed | 09:30 - 18:00 |
Thu | 09:30 - 18:00 |
Fri | 09:30 - 18:00 |
Sat | 09:30 - 18:00 |
Sun | 11:15 - 16:00 |
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