I would award a 4 - the customer service was really good, unfortunately we did have to wait a long time to take our vehicle home, but that was also because of the car finance team taking time, which contributed to the long wait, but overall Ace cars were really good and we've not had any problems with our car, alhamdulillah
Reviewer has confirmed their email address
So far, so good. When I went to view the car, they were busy with a lot of customers. However, I was attended to as quickly as possible and didn’t feel like I was waiting around. The car was valeted for me. I had been waiting to leave a review because I wanted to make sure nothing went wrong with the vehicle, and I have to say there are no faults. The vehicle is perfect.
Reviewer has confirmed their email address
Welcoming dealership. I turned up not too far from closing time and they still made time for me. I didn’t feel rushed into a sale or that they were impatient because I arrived later in the day. Everyone was very accommodating and the whole place was lovely and clean. I am still waiting for my warranty documentation, however I believe this will be sorted soon and it was still a very relaxing process and I am pleased.
Reviewer has confirmed their email address
Very pleased with my vehicle. I use it every day and it runs like a dream with no issues at all. I did have an initial issue, but the staff member who was helping me got it fixed and sorted right away without any hassle. Some of the best customer service I have come across. I am very happy with both my choice of car and dealership.
Reviewer has confirmed their email address
I got the car delivered and was really pleased with the service from start to finish. The car arrived in the condition I expected, with no hidden marks or anything of that sort. The delivery was on time, so I wasn’t left waiting around. Communication between me and the dealership was always clear. It was a very smooth and straightforward experience.
Reviewer has confirmed their email address
I went to the dealership in person to collect my car, and the whole place was very well presented and accommodating. I found everyone there to be friendly and really focused on customer service. I have been very pleased with my vehicle so far. I would 100% go back in the future.
Reviewer has confirmed their email address
Very pleased with the vehicle. It drives great with no issues. I was in and out of the dealership quickly with no long waits. I was seen and assisted promptly. I didn’t feel any pressure from the sales team and all staff members I spoke to were helpful. The only piece of feedback I would give is that the car wasn’t valeted. If it had been, there would have been no faults at all and I would have given a full 5 marks. That said, I am still very pleased and would definitely recommend.
Reviewer has confirmed their email address
5 Tay was really friendly and helpful and assisted us in getting a good deal. The test drive was the best that we'd had from any of the dealers visited. No pressure to buy. Was given time to go home and think. Seemed like an honest and well run family business.
Reviewer has confirmed their email address
I want to say thank very much for service you done to me guys. Wonderful team! I recommend the service and will refer you, all my friends!!
Reviewer has confirmed their email address
The car is amazing. They have a really nice way of dealing with the process at the dealership; I would definitely recommend it to other people.
Reviewer has confirmed their email address
Manufacturers: Sells a variety of makes and models
Independent Dealership
Ace Cars Ltd
Fernhill Street
Bury
Greater Manchester
BL9 5BG
Mon | 10:00 - 18:00 |
Tue | 10:00 - 18:00 |
Wed | 10:00 - 18:00 |
Thu | 10:00 - 18:00 |
Fri | 10:00 - 18:00 |
Sat | 10:00 - 18:00 |
Sun | 10:00 - 18:00 |
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