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Where to begin ? Incompetent, rude, unprofessional from all - Sales to Service - at Alan Day Volkwagen City branch. Truly unbelievable company Just to name a couple of things - - Checks not done when collecting after deposit paid (numerous faults, windscreen, wheelarch, various scratchs etc ) - Free service promised at the time of buying but wasn’t honoured Do NOT buy a car from Alan Day City branch!
Took the car back to Alan Day City 3 times to change a lock unit. Kept loosing the part and rebooking the car. The last one they didn't even deliver the car back and did not inform me. Stay away from this dealer, I do not recommend Alan Day City.
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Deals in: Cars
Alan Day Volkswagen City
60 The Highway
St Katharine's & Wapping
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