0% Reviews
replied to
16% Recommend
to friend



Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


6 reviews from our car dealer reviews community
Leave a review for Ancaster Nissan Penge
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Ancaster Nissan Penge
Leave a review
"Very bad service."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put my Qashqai in for a service at Ancaster Nissan in Penge. When I picked it up after first being given the wrong key I noticed the drivers rubber mat was missing, no big deal but as soon as I mentioned it the service manager became very defensive and rude and at no point apologised but told me it was impossible to lose a mat and there was definitely no mat in the drivers side although he could see the other 3 mats were there. These were genuine Nissan mats so pretty expensive. He finally agreed to find me a mat but that was 4 weeks ago and no call. I should have learnt a lesson from my previous visit with a recall on my new Pathfinder when the person on the desk was extremely rude and arrogant. If you need a service go somewhere else.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Avoid Avoid Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ancaster Nissan in Penge are a joke. All good through the selling process but that's where it ends. After that they were rude, obstructive and helpful. If I can make just one person avoid dealing with them and buy elsewhere then this review will be worth it.. Please JUST DON'T DO IT...

"Carla Hamilton"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I said very bad customer service, omg even the manager very rude, purchase my car in February this year, and from I pickup my car it’s been problem, take it back several times and staff and management was really rude wouldn’t recommend Ancaster Nissan penge not even to my animals

"Bad service "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was left waiting several times by Ancaster Nissan Penge. It looked like there was at least 7 members of staff in the back office, this made more frustrated as it gives the impression that they don’t value their customers. After saying I was in a rush Instead of booking an appointment when I could come back and be seen straight away. They lied and said they would be with me in 5 minutes but in fact they kept me waiting a further 15 minutes. Not happy.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Nissan motibility"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Ancaster Nissan Penge is one of the worst car dealers i have ever dealt with,ordered a nissan quasqai in beginning of April 2018 they promised me that i will have delivery with in a month but kept on giving me false promises that its delayed but definitely i will receive my car shortly,2 months past and everytime i called i could never get hold of the mobility rep with a promise that i will get a call back made about more then 4 trips to the penge dealers and given more false promises after getting fed up i again made a trip today 31/07/2018 and was told due to some new regulations the car is now not available,they wasted 3 months of my time giving me lies upon lies, i could have gone to another mobility dealers and would have got another make of car long time ago,never will i put my foot in a nissan dealers forcourt again, never.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Wouldn't go anyway else!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, great cars and friendly people. Sounds mad, but I go out of my way to go the Ancasters in Penge when Croydon is only down the road, Been buying cars from them for the last 10 years and really wouldn't go anyway else for Nissans or my service.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Find cars for sale in your local area

Dealership Information

Ancaster Nissan Penge is an Franchise dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Nissan
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews1.8 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
4

Add Review


Contact Information

Address

Ancaster Nissan Penge
61 Croydon Road
London
Greater London
SE20 7TF

Get in touch

020 3764 0848
http://www.ancaster.co.uk/locations/1203/ancaster-nissan-penge/

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

16%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Ancaster Nissan Penge

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more