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96% Recommend
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201 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
Leave a review

201 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
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"Couldnt of asked for more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely thrilled with my Kia Sorento from Andrew James Cars! It was well worth the two-hour drive to get it, and I couldn't be happier with my decision. The sales staff at the dealership were incredibly nice and very knowledgeable. They took the time to answer all my questions and explained the entire purchasing process clearly, which made me feel confident in my choice. Their friendly approach and expertise made the experience enjoyable and stress-free. The Kia Sorento has been everything I hoped for and more—spacious, comfortable, and perfect for my needs. I highly recommend Andrew James Cars to anyone in the market for a vehicle.

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Aftersales from Andrew James Cars Ltd in response to Couldnt of asked for more

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"True to their glowing reviews "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was on the hunt for a Citroën C3 when I came across Andrew James Cars. After reading their fantastic reviews, I felt confident that I would be well taken care of during my search for a new vehicle. When I arrived at the dealership, I appreciated being able to look around the car at my own pace without any pressure. This relaxed approach made the experience much more enjoyable. James was incredibly helpful and friendly; he arranged a test drive for me, and that truly sealed the deal. The moment I got behind the wheel, I knew this was the right car for me. I couldn't be happier with both my new Citroën C3 and the first-class service I received from James. His professionalism and dedication to customer satisfaction made the entire process smooth and enjoyable. I highly recommend Andrew James Cars to anyone in the market for a vehicle!

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Aftersales from Andrew James Cars Ltd in response to True to their glowing reviews

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

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"BMW 1 Series "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love the car, i completed a long trip with ease and so far haven't run into any issues. Andrew James Ltd were easy to talk to and do business with and overall i am very pleased with my decision to go ahead with Andrew James Ltd.

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Aftersales from Andrew James Cars Ltd in response to BMW 1 Series

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Andrew James Cars Ltd in response to Top marks

Thank you for taking the time to share your experience with us. We are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Would 100% use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience buying from Andrew James Cars has been one of the best I’ve had. Not only is my Audi A7 a fantastic car; exceeding all my expectations; but the team at the dealership truly made the process exceptional. From start to finish, the staff at Andrew James Cars were knowledgeable, professional, and a pleasure to deal with. They clearly know their stuff and were incredibly helpful in ensuring I found the perfect car. Their expertise and friendly approach made the entire experience smooth and enjoyable. I’m so impressed that I’ve already decided to return to Andrew James Cars when I’m ready for my next upgrade. 

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Aftersales from Andrew James Cars Ltd in response to Would 100% use again

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"Amazing service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good costumer service. When I went to see the car all checks were allowed. I have found some small things missing and Andrew assured me that everything will be put right if I would give him some time. When I went to get the car the second time everything was done as promised. I would recommend AJ Cars to everybody that wants a good car and peace of mind that they made the right choice. I have the car for 2 months now and I had absolutely no problem with it. Thank you guys.

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Aftersales from Andrew James Cars Ltd in response to Amazing service

Hi Mihai, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"Best buying experience ever"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the absolute pleasure of purchasing a car from James at Andrew James Cars Ltd. Was coming to view a vehicle but unfortunately got sold just as i arrived, which wasn't an issue. I then stayed and looked at all their amazing stock and came across a BMW X5 which i loved the look of. I was given all the time i needed to look around it and was offered refreshments by James. After having a good look at it James said i could take it out for a test drive if i wanted to, so i jumped at the chance. I wasn't disappointed and James offered me a great deal should i wanted to go ahead with purchasing it. Was told to think it over and let him know. James went above and beyond and wasn't pushy in any way. I knew straight away i wanted to purchase this car from James because he was such a legend. I would definitely purchase again and send friends and family to purchase from James at Andrew James Cars Ltd. Best buying experience ever. 10 out of 10.... Trevor

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Aftersales from Andrew James Cars Ltd in response to Best buying experience ever

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Great services "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent Andrew or James not sure which one it was I met but regardless they were both brilliant and extremely helpful especially as we are dinosaurs in the world of social media keep up the good work 😀

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Aftersales from Andrew James Cars Ltd in response to Great services

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"5* without question"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When a car finance broker recommends a dealership, you know they must be doing a good job. I checked the reviews of Andrew James before visiting, and I'm glad to confirm the feedback online represents the quality of the business. What a great little dealership ran by two smart, polite and courteous guys. People don't give praise where praise is due these days, and these chaps deserve 5* without question, so here's my review to hopefully show my appreciation for them doing such an excellent job - Just doing my bit!

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Aftersales from Andrew James Cars Ltd in response to 5* without question

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"All the family buy from Andrew James!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 2nd or 3rd car I've bought from Andrew James personally, and my mum and brother also buy all of their cars from them too. They must be doing something right as we'll definitely keep on returning time & time again

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Aftersales from Andrew James Cars Ltd in response to All the family buy from Andrew James!

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
201 reviews4.9 out of 5 stars — Rated Excellent
Excellent
190
Very Good
10
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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