Without a doubt I'm rating these guys 5 out of 5. Unlike the big companies that you visit where you feel pressure to buy a car because they're trying to earn that commission, I didn't get that feeling from any member of the team at Andrew James Cars. It was nothing but pure honesty, and at no point did I feel like they had a hidden agenda, they really had my best interest at heart. I purchased the Clio as my previous car needed to go in the garage (which is still in for repairs), and it's been the perfect replacement. It's running great, and I've not had any issues. Once I get the car back I'll be back to part exchange the car because the service was that decent. From start to finish, the team was fantastic.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Honest dealership
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
The car purchased from Andrew James Cars Ltd was for my step daughter and she is over the moon with the car, I've not had one complaint from her. Andy looked after us on the day and he is an absolute legend! He couldn't do enough for us on the day. The guys and girls who worked on the vehicle were very good as well. No issues whatsoever.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Andy is a legend
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
I was very satisfied with the service provided and I would rate a 5.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Satisfied with the service
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Absolutely fantastic service, am sooooo happy with my car. Nothing was too much trouble .... Thank you.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Fantastic service
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
Great customer services. Done some bits that needed doing before purchase. Nice bloke as well.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Nice bloke
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
My Mercedes CLA has been excellent and I've used it quite a lot in the time I've had it. The customer service I received was first class. All my questions were answered and I'd definitely give them 5 stars.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to First class
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
I purchased a Golf, and I absolutely love it—it’s my dream car! There are a few minor things I need to get looked at, like the Bluetooth settings and broken clips in the front wheel arch wells, but overall, I’m really happy with it. I can’t remember the salesman’s name because I was so eager to get the car that I forgot, but the service was great. I was offered a test drive and never felt pressured at any point. If anything, I was the one pushing to get the car as quickly as possible.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to I got my dream car
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
An absolute pleasure to have been assisted by Andy in finding my car which I am delighted with. He was professional and helpful. Excellent customer service. Would highly recommend this garage
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Excellent Service
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
The team at Andrew James Cars made the purchase of my Audi A1 an absolutely exciting and enjoyable experience. From start to finish, they went above and beyond to ensure everything was perfect. The car itself has been first-class; everything I hoped for and more. The staff were a pleasure to deal with; friendly, professional, and genuinely passionate about providing excellent service. They answered all my questions with patience and made the entire process smooth and stress-free. I can’t recommend Andrew James Cars highly enough. If you’re looking for a great car and a dealership that truly cares about its customers, this is the place to go. Thank you to the whole team for making my car-buying experience so memorable!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Really friendly staff
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
Aftersales from Andrew James Cars Ltd in response to Easy transaction
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
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