3% Reviews
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80% Recommend
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57 reviews from our car dealer reviews community
Leave a review for Andrew Toms Car Sales (Hewaswater Garage)
Leave a review

57 reviews from our car dealer reviews community

Leave a review for Andrew Toms Car Sales (Hewaswater Garage)
Leave a review
"first class very friendly and helpfull"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a Renault Kadjar from Andrew toms garage, had been looking for a couple of weeks, there was no hard sell and drove the car on my own for 8 miles, so no salesman trying to sell me while driving. I found them to be very relaxed and helpful ,I have had no problems with car would recommend Andrew toms car sales

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"Buying a car during CV19"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Despite the challenges of lockdowns we managed to find a lovely BMW 3-series at Andrew Toms. Never had any dealings with them before but were reassured by great reviews. It was a leap of faith as with CV19 restrictions we couldn’t test drive the car. Simon was friendly and helpful and our new car has been superb. A small issue arose with a sensor which was dealt with speedily and with minimum fuss. Would not hesitate to use them again. Thanks v much!

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"Highly Recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would highly recommend Andrew Toms , Good quality cars at sensible prices , I dealt with Simon who was a pleasure to deal with and made buying my car straight forward even though i live 300 miles away , A pleasure to do business with and i would buy from them again without hesitation....

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"Excellent after sales service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can highly recommend this place, great service, and superb cars. The aftersales service was excellent. A big thank you to Simon Shaun and the team at Hewaswater Garage for all your help. I will definitely be buying from you again.

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"No pressure and happy to help."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Shaun was really helpful and answered all my questions, even going the extra mile to assist with a recall on the car I was looking to purchase. He kept me up to date with a timescale on the car and when I might be able to purchase it. In the end I did not buy a car through Shaun as the car had a different media spec than I thought. Shaun refunded my holding deposit with no problems and wished me the best of luck in finding my perfect car. Would recommend this garage with no problems. 

"COULD NOT ASK FOR A BETTER SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have recently bought our second car from Simon and Shaun and, as in the first instance, we were treated exceptionally well. There is never any pressure and we were free to take our time in test driving and inspecting the cars. I was given a very fair price for my lovely treasured Astra which I parted with after 11 years! We would have no hesitation in recommending Andrew Toms if you want to acquire a good quality vehicle and excellent service. We dealt primarily with Shaun but both he and Simon are very professional and courteous. They also serve lovely coffee.

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"Amazing service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my husband were in desperate need of a new car as our old one went bust and Simon was amazing, talked us through everything understood our situation. Let us browse there stock at our leisure until we found the one we wanted. Amazing service so polite and friendly nothing was too much trouble. After sales care has been amazing too! Highly recommended.

"Delighted Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have been buying cars here for years,always Good service and really good service here. Very pleased again never any pressure when buying and good after service.

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family and myself always use andrew toms and wouldn't go anywhere else, very knowledgeable and helpful. Simon and his team do a fantastic job and none of us have ever had a problem with a car, always brilliant quality cars.

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"Avoid like the plague."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid them like the plague on the 4th May 2020 text me they would call me in asap for a test drive on a particular vehicle as soon as re,opened due to corona. 1st June 2020 they re-opened so I turn up to find out they sold the vehicle underneath me to a regular in their own words!!! Extremely poor service and attitude you don't mess someone around like this regular customer or not as I could have acquired another van in this time and not wasted my time waiting on them to shaft me to a regular customer. I wouldnt recommend Andrew Toms car sales to anyone and i certainly not trust them either after this experience.

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Dealership Information

Andrew Toms Car Sales is a family run used car dealership that is based St. Austell, Cornwall.

Andrew Toms Car Sales is the new name for the previously named garage Hewaswater Garage. This dealership is owned by Andrew Toms, the son of the founder of Hewaswater Garage. In addition to used car sales, they also offer MOT's, servicing, HPI checks, warranties, part exchange and finance.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
57 reviews4.3 out of 5 stars — Rated Very Good
Excellent
46
Very Good
1
Average
1
Poor
3
Terrible
6

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  • Contact Information

    Address

    Andrew Toms Car Sales (Hewaswater Garage)
    Saint Austell
    Cornwall
    PL26 7JF

    Get in touch

    01726 882114
    http://www.hewaswatergarage.com/

    Opening times

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew Toms Car Sales (Hewaswater Garage)

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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