Do not buy a car from Andrew Toms Car Sales! Definitely not trustworthy! They didn't complete the service as per agreed! And when the car became faulty within the warranty. No returned phone call, no return of email or WhatsApp messages! Once they have your money you have no chance of having anything done!!! Stay well clear
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BEWARE of Andrew Toms Car Sales, they sold me a car which had so many faults I had to take to another garage and they told me there was no way it had been properly mot’d. My brakes were so dodgy that it nearly caused me an accident he sold me this car knowing I was going to have my young 1year old daughter in there with me. But he still sold me an unroadworthy car knowing all the faults with it. Am now stuck with a broken car that I am having to pay for how is that fair?! Trading standards have been contacted as well as DVLA as this garage obviously doesn’t care about their customers, they only care about money. I am never going to buy from here again and will tell everyone I can not to go here unless they want to end up in an accident from dodgy brakes!!! If those brakes had failed properly on me then me and daughter may not have made it to this day we were very lucky to get away with what we did due to the dodgy brakes they sold us! So beware everyone this guy knows how to talk the talk to get himself out of anything!
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We bought our Hyundai i10 from Simon and the team at Andrew Toms garage, They were a pleasure to do business with. No `hard sell`which we found so refreshing. Simon explained everything, He was Professional and friendly, which gave us total confidence. Even sorted the car tax in the office. Thank you so much, we`re delighted.
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I’ve been using this garage for a number of years now. Whether it’s sourcing a new car, forecourt recommendations or just a service, Simon, Andrew and Sean always make sure you’re well looked after.
I bought a Citroen and couldn't recommend them enough. Excellent service, everything explained in great detail. Never felt I was obliged to buy. Shaun went out of his way to make it all very easy. Overall very happy with my new car!
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I purchased a V.W Shuttle from Hewaswater Garage recently and was wholeheartedly impressed by the excellent customer service. Cars were all presented beautifully. Nothing was too much trouble for Simon, who was never at all pushy but took the time to go over all the vehicle details etc and then giving me plenty of time to make a decision I am thrilled with my new V.W which drives like a dream. Would recommend Andrew Toms Car Sales to anyone looking to buy a quality vehicle from a Quality Garage. Many thanks will certainly be back again.
I bought a lovely 2001 SL Merc convo from Simon and the Crewe at Andrew Toms. They treated me with humility, respect and honesty - it was a pleasure to transact. At 60 yrs of age ( and recovering well from illness, I’d recommend this dealership to all (inc. my mother if she were alive). This is a rare thing? Buying a used car from proper, trustworthy and respectable people! Thanks you Simon - god willing, I WILL be back! Chris from Somerset : classic Merc lover!
Reviewer has confirmed their email address
Can't thank Shawn enough, from the minute we met him to the time we drove away, faultless. Even recieving a follow up call checking if all was going ok. The whole experience of car buying made very pleasurable indeed. From Shawn's no pressure approach to the relaxed feel of the pitch, we bought a car we hadn't even gone to look at. The cars themselves are prepared very well, our own car was absolutely immaculate. Everything explained throughout and phone calls to keep us in the loop are always welcomed and honest. Even the after sales is great, the warranty process seems very thorough and is a nice reassurance. We'll be back and will recommend to friends, (we already have). Thanks again Shawn and the rest of team at Andrew Tom's.
Reviewer has confirmed their email address
I have been a customer of Hewaswater gargage now for many years. Iv Recently purchased my third car through them now and I’m thrilled with it. Their customer service and attention to detail is far beyond what others dealerships have offerd me in the past and the staff are helpful, polite and knowledgable. huge range of cars to suit all budgets on their court and excellent rates of finance. Fast turn around for any work Iv had done and love the complementary valet, nice touch. No doubt I will see you again when I decided to upgrade a fourth time 😃 thanks for everything Simon, Andrew and saun x
Reviewer has confirmed their email address
I bought a Kia picanto from Hewaswater garage, after having my last car for 11 years and only moving to Cornwall from Berkshire and not knowing the area I was driving to Truro and saw Hewaswater, I was looking for a little run around at a good price, I must say the staff were fantastic they had the car ready and clean for me to pick up, they were true to there word and put on new tyres. Since the purchase of my car my father in law has also purchased a car from them and is also very happy with the service he received and is very happy with his car.
Reviewer has confirmed their email address
Andrew Toms Car Sales is a family run used car dealership that is based St. Austell, Cornwall.
Andrew Toms Car Sales is the new name for the previously named garage Hewaswater Garage. This dealership is owned by Andrew Toms, the son of the founder of Hewaswater Garage. In addition to used car sales, they also offer MOT's, servicing, HPI checks, warranties, part exchange and finance.
If anyone has had an experience at this dealership then please share this with us by leaving a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Andrew Toms Car Sales (Hewaswater Garage)
Saint Austell
Cornwall
PL26 7JF
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