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305 reviews from our car dealer reviews community
Leave a review for AR Auto Sales
Leave a review

305 reviews from our car dealer reviews community

Leave a review for AR Auto Sales
Leave a review
"Very Good, relaible, strongly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought Range Rover 2010 Sport HSE from Auto Range Car Sales, got a good deal and I must say it was a pleasure, no issues to date, good customer service and strongly recommend!!!!!

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+2 Found this review helpful

werner from AR Auto Sales in response to Very Good, relaible, strongly recommend

Thanks for leaving a review. We really appreciate you taking the time to do this. It was a pleasure doing business with you and we hope to see you again when you want to replace you car. We sell over 300 cars a year and while most satisfied customers don't leave a review, most unsatified ones do. If every customer left a review our approval rate would be 99%.

"Do not trust him."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Picked up a car a few months ago and within days EML came on and went into limp mode. Car was returned 4 times with the same problem, each time promised that it had been fixed. Turns out the repair was bodged and now have a repair bill of £400 to replace the DPF after it was tampered with. Avoid this place ato all costs.

werner from AR Auto Sales in response to Do not trust him.

This car was purchased more than six months ago. We are unaware of any complaints. We sell over 300 cars a year and while most satisfied customers don't leave a review, most unsatified ones do. If every customer left a review our approval rate would be 99%. Modern cars are very complicated machines and it is unavoidable, although we aim to prepare every car as best as we can, that some thing can go wrong. And nowadays these things can happen without any warning, you can not foresee it. If no faults are present at the time of the purchase then that is as well as we can prepare the car. We have no influence over what happens next. Given the chance we will endeavour to rectify any problem asap if it is brought to our attention, even if it means that we will end up out of pocket. In return all we request is that customers use a bit of common sense. They are buying a complicated piece of technology that is often more than ten years old.

"really happy with my car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

great service and excellent car from auto range car sales.

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+1 Found this review helpful

werner from AR Auto Sales in response to really happy with my car

Thanks for leaving a review. We really appreciate you taking the time to do this. It was a pleasure doing business with you and we hope to see you again when you want to replace you car. We sell over 300 cars a year and while most satisfied customers don't leave a review, most unsatified ones do. If every customer left a review our approval rate would be 99%.

"Dangeorous and stressful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This trader changes company name on a regular basis to shake off all the terrible reviews they get on the Internet and bad reputation. I bought a car some time ago which was given to me with long delay. On the way home from the garage the braking system failed completely, letting the car run out of control. When brought back to them, the vendor told me they could fix it. Despite having told them it was vital for me to get the car within 1 week, it took 3 weeks of unanswered phone calls and never being called back before I was told they couldn't fix it. When I asked for my money back, the vendor insisted on giving me a completely different car, but I declined. This is when he got aggressive and threatening, telling me that my lack of trust was offensive to him. I had to go to the police to eventually get my money back. It's been an extremely dangerous and stressful experience. Stay away from this place.

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+6 Found this review helpful

werner from AR Auto Sales in response to Dangeorous and stressful

WE HAVE NOTHING TO DO WITH THE LAST OWNERS WE HAVE BOUGHT THE GARAGE/COMPANY FROM THEM, WE ARE ONLY LINKED AS ITS SAME ADDRESS We sell over 300 cars a year and while most satisfied customers don't leave a review, most unsatified ones do. If every customer left a review our approval rate would be 99%.

"Appalling"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I viewed a car at Auto Range Car Sales whilst I was in the area as I live 180 miles away. Over the next few days there was communication with Sean regarding warranties, any available reduction in price and general enquiries that one would make when considering purchasing a car. I viewed the car on a Saturday afternoon and I had to wait until Monday to get an insurance quote. I questioned the 6 month AA Warranty the car was advertised as coming with but was told it would cost an extra £150. They also advertise themselves as being an AA Approved Dealer but having checked with the AA they confirmed that they are NOT an approved dealer, they just sell their warranties. Having considered my options and being told they would include the AA Warranty if I paid full price I agreed and asked how much deposit was required to hold the car until I could travel down to collect it at the weekend. A figure was agreed and they asked for my phone number so that they could call me to take the credit card details. This was at 4pm. At 6pm I received a message telling me they'd sold the car to someone else. I spent considerable time researching the car, sorting Insurance, arranging child care, organising transport to go and collect all for nothing. At no time did they inform me there was another interested party. Absolutely appalling service from a clearly unscrupulous and untrustworthy dealer who tries to bamboozle potential customers with their false advertising regarding vehicles coming with an AA Warranty and being an approved AA Dealership.

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+7 Found this review helpful
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Dealership Information

Welcome to AR Car Sales

AA Approved Dealer

A R CAR SALES OFFER AA WARRANTIES ALL CARS ARE INSPECTED/MOTED BEFORE THE SALE AND ANY FAULTS/FAILURES ARE REPAIRED TO THE HIGH STANDARD, ALL DEALER FACILITIES, DRIVE AWAY INSURANCE, FINANCE AVAILABLE ON SOME VEHICLES, ALL MAJOR DEBIT AND CREDIT CARDS ACCEPTED, WE ARE BASED IN CITY OF EDINBURGH (SCOTLAND). 5 MINS FROM WAVERLEY TRAIN STATION, AND 20 MINS FROM EDINBURGH AIRPORT, A R CAR SALES IS A QUALITY USED CAR DEALERSHIP AT CITY OF EDINBURGH WITH LARGE STOCK OF USED CARS. AT AUTORANGE CAR SALES WE ARE PLEASED TO OFFER OUR

CUSTOMERS EXCELLENT CUSTOMER SERVICE, FOR COMPLETE PEACE OF MIND ALL OUR VEHICLES COME WITH, LONG MOT, FULL SERVICE, DETAILED VALET, ALL VEHICLES ARE VOSA HISTORY AND HPI CHECKED, WE OFFER 6, 12, 24 MONTHS EXTENDED WARRANTY, PART EXCHANGE WELCOME, NATIONWIDE DELIVERY SERVICE AVAILABLE, PLEASE CONTACT US TODAY TO ARRANGE VIEWING/TEST DRIVE OR TO SECURE YOUR VEHICLE!!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
305 reviews4.7 out of 5 stars — Rated Excellent
Excellent
253
Very Good
43
Average
0
Poor
2
Terrible
7

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  • Contact Information

    Address

    AR Auto Sales
    10 Marionville Road
    Edinburgh
    Edinburgh
    EH7 5TX

    Get in touch

    01316085562
    https://www.arautosales.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 11.00 - 17.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    12%
    Percent of reviews responded to by this dealer

    Additional Information About AR Auto Sales

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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