22% Reviews
replied to
55% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


9 reviews from our car dealer reviews community
Leave a review for Archway Cars Leicester

Click on the stars to start your review

9 reviews from our car dealer reviews community

Leave a review for Archway Cars Leicester
Click on the stars to start your review
"Sincerely recommend "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Forgive me if this is wordy but I feel it is deserved. I cannot recommed Archway Cars Leicester highly enough. I purchased a car, exceptionally good condition and low miles for the year, at a fantastic price. The car developed an intermittent clutch issue which I am 100% sure was unknown to Archway at the point of sale. Tracy and her team have been amazing! No fuss, no stress, fully sorted without question and it was no small or cheap repair. All in the name of their incredible service. My family have now had two cars from here and we will be looking here first for any future purchases. It is rare in this day and age to find a dealership with ethical, principled and honest service and values. I would especially recommend to any ladies or elderly fold looking for a quality used vehicle as I believe you can genuinely buy with confidence and you will get great service and advice to boot! If you have a vehicle in mind that you sre looking for, ask HERE! I am so grateful to Tracy and her dedicated team for all your efforts. Thank you so much. P.S. I have worked in sales for 20+ years and I value integrity and honesty extremely highly! 5***** review from a very happy customer M.Attwood

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and good prices. I feel like I walked away with a bargain what's not to like. I would highly recommend Archway Cars Leicester and will use again. Thanks Ady Pyatt.

Respond to this review

+0 Found this review helpful
"Avoid at all costs"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter purchased a car from this outfit and from the moment the agreement was signed it has been a nightmare. The car was not fit for use from the moment it left the yard. She has had to involve third parties to deal with the problems and have it independently inspected. The inspection turned up a mountain of problems which an independent garage has had to deal with as the lady which sold her the car was rude and would not deal with any problems under the warranty and kept dragging her feet so the warranty ran out and it could be swept under the carpet. I have bought lots of cars I’m my driving years and never come across anything as bad as this. Avoid at all costs.

Respond to this review

+1 Found this review helpful

Tracey Tedds from Archway Cars Leicester in response to Avoid at all costs

Disappointed that you have put pen to paper and haven’t had the decency to call me to discuss your concerns.... I can only assume that you are referring to the Mazda 2 as the complaints that we receive are almost non existent. The car was immaculate when it left us.... I believe that driver driving style caused the issues reported... However, that aside we have rectified the issues reported and a third party was instructed to inspect the car after repairs.... All repairs completed by us, not a third party as stated. The vehicle was collected yesterday after permission from the finance company to release the vehicle who have stated that the repairs that we have carried our are far and beyond anything that was expected of us.

"Amazing paint job! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my scuffed and scratched paintwork on my bmw completely revived by the lovely people at archway cars. It also came back spotlessly clean! My car now looks shiney and new. Very pleased with the result and efficient friendly service, thank you

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car in November from Archway Car in Leicester and the car was spotless in every way. I had a bit of an issue but called them up and they got it sorted that day. Love my little car. Would fully recommend to anyone buying a car to try these guys.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"poor"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Archway Cars in June and I have had lots of issues with it, the car has been badly resprayed with water based paint, After a week the brake pads and drop links went and then the AVS pump went. The people at this dealership act like your best friend when they want you to buy a car but as soon s you have issues they don't wanna know. I just had a lady shouting at me down the phone. I am now in the process of sending the car back.

Reviewer has confirmed their email address

Respond to this review

+1 Found this review helpful

Sarah Jane in response to poor

Did you get this resolved?

"leesgh"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I believe that Archway cars knowingly sold me an accident damaged car and lied that it had never had damage. Mercedes dealer has void warranty due to repair. Paid 16500 pounds they are rude and actually stated they dont care.

Respond to this review

+0 Found this review helpful

Tracey Tedds from Archway Cars Leicester in response to leesgh

I strongly dispute the contents of this review. Customer came to us with an issue regarding the gearbox which is still under Mercedes Benz warranty and we have it booked in with them for Thursday this week to be repaired..... We are doing our utmost to resolve this matter with as little inconvenience to the customer as possible.

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Archway leicester"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a little touch and go getting the everything with the finance sorted in time but the woman at Archway Cars was very helpful and understanding and it all came through the in the end. I'm very pleased with the car and the service I received.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BWW from Archway Cars"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not too long ago I purchased a BMW from this car dealer in Leicester, Knighton to be exact. My overall experience at Archway Cars was a positive one which is why I have rated them a 4. One minor comment is that I did have an issue with the with the car soon after but it wasn't covered in the warranty which I thought it was, other than that I would still recommend this used car dealer.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Archway Cars Leicester is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews3.6 out of 5 stars — Rated Very Good
Excellent
5
Very Good
1
Average
0
Poor
0
Terrible
3

Add Review


Contact Information

Address

Archway Cars Leicester
Knighton Lane East
Leicester
Leicestershire
LE2 6FT

Get in touch

01162745199
http://www.archwaycarsleicester.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

55%
Would recommend this dealer to family and friends
66%
Thought the dealer was knowledgeable and helpful
71%
Thought issues were resolved quickly and easily
22%
Percent of reviews responded to by this dealer

Additional Information About Archway Cars Leicester

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information