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38 reviews from our car dealer reviews community
Leave a review for Arnold Clark Huddersfield Motorstore
Leave a review

38 reviews from our car dealer reviews community

Leave a review for Arnold Clark Huddersfield Motorstore
Leave a review
"Appalling"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had our car booked in today at Arnold Clark Huddersfield Motorstore, for ad blue top up, bought the car in Feb of this year, only done 6k to date, Peugeot say should only need topping up at 12,500 miles obviously not full when we bought it, charged us £20 for the pleasure, disgusting customer care after spending £22k on a Peugeot 3008, total rip-off, last car we’ll ever buy from this dealership on principle, Probably better looked after at Arthur Daley Motors.

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+3 Found this review helpful
"Extremely poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Arnold Clark Huddersfield Motorstore and was asked to pick up accessories on a given day and time. Went 3 x on 3 days as told nothing was ready. Absolutely disgusting treatment went again and there was already another argument going on with an unhappy customer. Once these people sell u ther cars they dont care about the rest. Was given a date for mot got there an hr early and sent home. The staff here dont like to take ownership for there actions and instead tell you that no appointment was made. Dont buy from here if you want a hassle free life.

"Poor"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So after leaving good reviews about Anrnold Clark Motorstore in Huddersfield previously about sales and service,4 weeks into owning my car the trouble starts,brakes are grinding and doors are full of water,after returning my car back for a health check I was in formed the water in the doors is just cosmetic and the breaks are brand new.

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"Great experience, professional and cour"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Martyn at Arnold Clark Huddersfield Motorstore provided an excellent service from start to finish making purchasing a car straight forward. All.tue paper work was done and I have the keys within 20min of arriving.

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+1 Found this review helpful
"Worse service I've ever had. "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm disabled and as such use motorbility cars which over the years has put me in contact with many different companies. Arnold Clark of Huddersfield is by fast the worst experience of my customer service experience and I groan everytime I have to contact them. The history is long and depressing but basically starts with the car malfunctioning within days of picking it up, I rang and reported it and was told that they would call me back. They never did. I look up what was wrong on the Internet and fixed it myself. I then had to take it in for an mot and had to wait hours, after a few hours I saw it being parked outside. After 45 minutes of nobody going near it I was approached and told it was ready. The wing mirror was clipped and they wanted to charge £350.00 for a broken piece of plastic. However the reason I'm writing this out now is that I've just returned from being away for a couple of weeks to find the battery dead, I've rung to get some help and told I've got to wait for a week and a half before they can take it away. It's just a flat battery, I don't know how long they would have it for on top of that. I'm disabled and can't walk far which is why I get the car in the first place and this is the service they provide. What exactly do they expect me to do?

"Excellent customer service Emma Byrne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took my car to Leeds road, Huddersfield this morning for a service and was greeted by Emma Byrne. I received first class customer service from Emma, who was friendly, efficient and polite. I waited while my car was serviced so Emma asked me if i wanted anything to drink and made me a tea. When the car was ready, Emma showed me to my car. I was very impressed by the professional service i received from Emma and would recommend Arnold Clark Huddersfield Motorstore.

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+1 Found this review helpful
"Great service "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will at Arnold Clark Huddersfield Motorstore was brilliant, very friendly & helpful.

"Emilie, Outstanding Customer Service!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Arnold Clark Huddersfield Motorstores on Tuesday 16th April and was impressed with the ethos of the store. I was greeted with a warm welcome from Emilie, who is a car salesperson (100% recommended). Her attention to detail and compassion towards her job made the experience more worthwhile, Emilie was dealing with my mum who was apprehensive of buying a new car. Emilie did not force my mum into buying a car on the day and was genuine in her approach; she wanted to ensure that the car was right for her and had lots of knowledge on vehicles which is something that my mum and I do not have. Emilie provided expert knowledge on what car would be most economical and beneficial to my mum who has recently had a knee operation and was looking for an efficient vehicle for her health needs. Emilie provided leaflet information so that we could go away and think about our options. We will most definitely be returning to Arnold Clark and will always request Emilie's service. On the bonus, Arnold Clark is a dog-friendly store, which meant that I was able to bring my dog into the shop. All the staff were friendly and ensured that even my dog was at comfort while we looked at cars. I did not feel as though my dog was a burden and would feel more than comfortable bringing her to this store again! Well done Arnold Clark, Thank you for your brilliant customer service!

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+0 Found this review helpful
"Do not buy a car or use Arnold Clark"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The worst car buying experience spent £30k on a Land Rover that had multiple issues including illegal brakes (2mm on pads) car had not had any inspection before delivery as it had no coolant in the engine! And 3 months on trying to resolve issues at AC Huddersfield dealing with the rudest most unhelpful service team I have met! No accountability from this group I will not and advise anybody to not purchase a vehicle from AC! They need to change their welcome message as they are not a premier dealer but operate like with the persona that have car dealers a bad name! Arnold Clark Huddersfield Motorstore Shameful.

"Outstanding customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My partner and I visited Arnold Clark Huddersfield Motorstore on Saturday 27th, needless to say we was impressed with the service that we received. We was fortunate enough to be looked after by Jack Anderson, who I believe is a well established Product Consultant at the branch. Jack was down to earth, ,friendly, knowledgeable and extremely professional during our car purchase. We both concluded that Jack was an asset to Arnold Clarke Huddersfield. My partner and I was very clear with what car we had in mind and Jack took the time to find our perfect Car. 10/10.

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Dealership Information

Arnold Clark Huddersfield Motorstore is an Franchise dealership that is based in Huddersfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
38 reviews3 out of 5 stars — Rated Average
Excellent
18
Very Good
0
Average
1
Poor
7
Terrible
12

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  • Contact Information

    Address

    Arnold Clark Huddersfield Motorstore
    386 Leeds Road
    Huddersfield
    West Yorkshire
    HD2 1YS

    Get in touch

    01484 441040
    https://www.arnoldclark.com/find-a-dealer/huddersfield-motorstore/ref/arnal

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    Dealership Statistics

    47%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Huddersfield Motorstore

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