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22 reviews from our car dealer reviews community
Leave a review for Arnold Clark Leyland Motorstore
Leave a review

22 reviews from our car dealer reviews community

Leave a review for Arnold Clark Leyland Motorstore
Leave a review
"Just purchased a vehicle today"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband and I have just purchased a car from Leyland Arnold Clark. The sales young man Connor delt with our purchase. We have to say he was excellent, he explained everything clearly to us, and was very helpful.

"DO NOT USE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT USE* Rude and unprofessional sales staff Cars are not safely checked with a number of issues reported, refused to take the car back within the 2weeks!!! Continued to be fobbed off!! Don’t waste your time with this branch or any other branch as the customer service team are also no help at all!! Nothing about this company is worth the hassle!!!

"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just like to say a massive thank you to arron gill at layland branch for going above and beyond with helping me with changing my car best service ever from him and Jamie don’t no what we would of done without his help best service ever top guys

"Worst service ever from Arnold Clark lay"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Got a car from this branch had damage to dashboard told them the next day about it still not had this repaired after 7 months won’t answer calls put phone down on me the worst service I have ever had

"Great customer service from Nick"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Traded in our car for a newer model, cannot fault the customer service we received from Nick at the Leyland branch, he gave us a really good deal. We were cautious about using Arnold Clark as some of the reviews where alarming, so we can only speak on personal experience, Cannot comment on after sales service as we have not had to use it, but hopefully we will be treated with the same respect.

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+0 Found this review helpful
"Absolutely disgusting "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow is all I can say, jamie and team was avsokutly appalling service from word go. Fancy sending a customer away with breaks not fit for use with Children in the car, not to mention a paint job front to back that should have been fixed before pick up and was covered with silicone spray, contacted jamie about the shoddy job for them to book in again for them cover in silcone spray again. Also a faulty rear diff that was seen to whilst under warranty and have refused to sort the issue then only thing they have to say is you chose to do many of these jobs your self. The reason I did the jobs myself was because of there shoddy workman ship, they should be utterly ashamed of the lack of care for customers and children may I add also trying to push all the blame on myself for having my car fixed properly by really workmanship. The only reason I have put a 1 star is because that's the only option it should give a minus.

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+0 Found this review helpful
"0 stars. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Horrific customer service at Leyland Branch, discriminating, rude and condescending behaviour by Jamie and Manager. Will never buy from Arnold Clark again because of their behaviour. Appalling service

"The worst car dealer I have dealt with "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from this branch and was the worst experience I have had on pick up no fuel should have been £25 put in and when I took private plate of they said when log book and retention certificate comes pop in and we will make new plates for me to take away and I put them on but when I phone them they say they have to put them on plus no service history or booklets in car would never by a car from this company ever again be warned

"Car Collection"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This has to go down as one of the worst experiences of my life. The purchase of a new car is suppose to be a pleasant experience, however this was so far from the case. I was told I could collect my new car on a Friday afternoon and the following Friday I am still waiting to collect my car which has all been paid for. I was never informed/contacted as to what the delay was until I contacted them, only to be told they were waiting for parts and no indication as to how much longer I would need to wait. As far as I am aware car parts such as brake pads can be delivered within an hour, so god knows why I have to wait an additional 3 days for them to be delivered and fitted. I can safely I will never be using Arnold Clark ever again to purchase a vehicle, in addition I would certainly advise anyone reading this never to purchase a vehicle from them either. They just tell constant lies.

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+1 Found this review helpful
"Respectful, polite and efficient service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought a used car from here. Right from the beginning they couldn't do enough to help, and did so respectfully and politely. Neither were they pushy in the slightest. Thanks very much to Gordon for making the whole process quick and easy.

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Dealership Information

Arnold Clark Leyland Motorstore is an Franchise dealership that is based in Leyland. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews3 out of 5 stars — Rated Average
Excellent
11
Very Good
0
Average
0
Poor
3
Terrible
8

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  • Contact Information

    Address

    Arnold Clark Leyland Motorstore
    Farington Business Park Golden Hill Lane
    Leyland
    PR25 3GG

    Get in touch

    01772 422222
    https://www.arnoldclark.com/find-a-dealer/leyland-motorstore/ref/arnbh

    Opening times

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    Dealership Statistics

    45%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Leyland Motorstore

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
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    VAT Number: XXXXXXXXXX


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