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We have three Kia's in our family, great cars! Problems are when you have a warranty issue, every time I've had an issue with our car you have an argument with staff, 'that's not covered!', is the general response only to later have the repair carried out under warranty. The Kia Approved warranty given to us on our 18month old Cee'd extended the warrant by a couple of years, great you may think! Washer jets fell apart, it's a design fault, they are not supposed to do that. Argument again with Hayley, 'the cars out of warranty,' no it's not! 'Yes, it is', I rang Kia Approved, 'yes, it's still under warranty', said Michael. He said, 'that part is not excluded in the terms of your warranty get Arnold Clark to call us', would they? Not a chance! Again, not covered! Your warranty has expired, old car! Wear and tear! Excuses! So for the sake of the cost of about £25 they have lost a customer. You only know how good a company is when you have a problem. Arnold Clark in Northwich? Rubbish Service! You have been warned!
used Arnold Clark before and they were good then so decided to use them again. Everything went well the 2nd time round. good service.
Excellent service from initial phone call to driving away Wouldn't hesitate to use again or recommend
The management and salesmen at Arnold Clark Northwich are dreadful and wont let you leave without commitment very poorly treated avoid!!
chris in response to Worst dealer ever!
very poor service and managers are appauling
I am very happy with my Land Rover from Arnold Clarke. The whole process of the sale was very straight forward and the dealer was very knowledgeable. The car was clean and in great condition and I have had no issues with it at all. I would happily recommend this dealership to anyone,
I bought a Fiat Doblo from Arnold Clark in Northwich. The staff were rally helpful and everything and the car was really good value for money. Only issue was the dead lizard in the back... other than that they were great and I would highly recommend.
Wouldn't bother ever going back to arnold clark at northwich or elsewhere to any arnold clark all they won't is the sale promise you everything what they done tell you is that they lied to you about everything they promise you I bought a brand new sportage promised me matts tax and full tank of fuel all thrown on with my part exchange focus guess what they charged me for everything there liars beware don't trust them sell you the car then it's good buy is ter mug we got ure money so good luck if you go to northwich guys
Bought a Zafira from the Northwich branch, the rear brake discs were extremely worn and badly scoured especially for such a low mileage vehicle, When I retuned within the week of purchase to complain they did not want to know, they had a very can't care less attitude. I have now sold the vehicle after putting it through it's first MOT, the tester gave an advisory for the worn brake discs. They are a firm who only want a sale and your money, after that your on your own. From my experience the branch at Hanley also have the same attitude. I will not be buying from Arnold Clark again, not impressed at all.
I found this particular Arnold Clark dealership in Northwich to be a penny-pinching master. Offer discount with one hand, take it back with the other. I felt cheated and would never trust them again. I would recommend my friends to stay well away.
Really felt looked after, great service
With a variety of different Kia and Vauxhall models in their stocklist as well as other major brands, Arnold Clark Northwich has plenty to choose from when you need to purchase your next car. They also offer short term solutions with car and van rental on site as well as parts and accesories for your current vehicle.
Deals in: Cars, Vans
Manufacturers: Kia, Vauxhall
Arnold Clark Northwich
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