Arnold Clark Northwich Vauxhall / Kia

3.0
17 reviews Ranked #2 of 14 dealerships in Northwich
0% Reviews
replied to
41% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


17 reviews from our car dealer reviews community
Leave a review for Arnold Clark Northwich Vauxhall / Kia
Leave a review

17 reviews from our car dealer reviews community

Leave a review for Arnold Clark Northwich Vauxhall / Kia
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Worst aftercare service from any company"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Astra from Arnold Clark in Northwich. After picking up the car and getting it home I found the car hadn’t been valeted Properly. This was the first time of many the car had to be returned to the dealership. My impression is once they have got your money, you are not treated like a valued customer again unless they are getting more money from you. The aftercare service is totally inept in my experience the issues with my car were never resolved and I felt I wasn’t dealt with as a VALUED customer.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Bought a corsa during Lockdown "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

absolutely could not fault Scott at Arnold Clark - he gave me the trust to buy a car during these difficult times - I am so pleased with the car the service they gave me was just great - would not hesitate to buy another car from them and especially Scott

"Mis-sold & Lied to"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Signed an original contract with a set price and was informed i would be told if there were any changes to the price. I was never contacted so, as anyone would, assumed there was no change to the price. Was rushed through signing the hand over papers, as the store was closing soon. I had several pieces of paper stuffed in front of me to sign and quickly left. Then to find out over a month later the price had changed and is now over my budget. Was informed over the phone the all the correct processes weren't followed on their behalf. Then over emails were saying i was fully in the wrong should of read the papers i was rushed into signing. Would not recommend anyone to buy a car from here. Just liars taking advantage of people financing their first car.

"Hopeless "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arnold Clark in Northwich are liars and don’t even deserve to have customers. They don’t care about you and just continue to lie even the managers don’t have a clue what’s going on.

"Do buy and car from ac northwich!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought A brand new Astra from Arnold Clark Northwich. THE day I picked up the car was the last day anyone. no one seems to care about you having issues with THE car ;)

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful
"Beware warranty claims"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We have three Kia's in our family, great cars! Problems are when you have a warranty issue, every time I've had an issue with our car you have an argument with staff, 'that's not covered!', is the general response only to later have the repair carried out under warranty. The Kia Approved warranty given to us on our 18month old Cee'd extended the warrant by a couple of years, great you may think! Washer jets fell apart, it's a design fault, they are not supposed to do that. Argument again with Hayley, 'the cars out of warranty,' no it's not! 'Yes, it is', I rang Kia Approved, 'yes, it's still under warranty', said Michael. He said, 'that part is not excluded in the terms of your warranty get Arnold Clark to call us', would they? Not a chance! Again, not covered! Your warranty has expired, old car! Wear and tear! Excuses! So for the sake of the cost of about £25 they have lost a customer. You only know how good a company is when you have a problem. Arnold Clark in Northwich? Rubbish Service! You have been warned!

Get Car Leasing

Reviewer has confirmed their email address

+4 Found this review helpful

Toni Hall in response to Beware warranty claims

I completely agree they are fraudulent! Offering 7 years warranty then with every fault there cars have supprise supprise that's not covered! When other independent garages says it will be! I'm currently having an nightmare and taken it to the manager because the kids and there mothering support Jane are just middle men and quite frankly pointless. They asked for survice history which I gave! Now there saying they need the type of oil that was used in a service from 2018....constant stalling trying to get out of storing there fault to which I'm reading theres lots of them! If the manager turns out to be pointless it then looks like a job for trading standards and even watch dog!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

used Arnold Clark before and they were good then so decided to use them again. Everything went well the 2nd time round. good service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Kia Sorento"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from initial phone call to driving away Wouldn't hesitate to use again or recommend

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Worst dealer ever!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The management and salesmen at Arnold Clark Northwich are dreadful and wont let you leave without commitment very poorly treated avoid!!

chris in response to Worst dealer ever!

very poor service and managers are appauling

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"No Issues! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my Land Rover from Arnold Clarke. The whole process of the sale was very straight forward and the dealer was very knowledgeable. The car was clean and in great condition and I have had no issues with it at all. I would happily recommend this dealership to anyone,

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Car Leasing Deals

Kardi Powered

Dealership Information

With a variety of different Kia and Vauxhall models in their stocklist as well as other major brands, Arnold Clark Northwich has plenty to choose from when you need to purchase your next car. They also offer short term solutions with car and van rental on site as well as parts and accesories for your current vehicle. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3 out of 5 stars — Rated Average
Excellent
7
Very Good
1
Average
1
Poor
3
Terrible
5

Add Review


Contact Information

Address

Arnold Clark Northwich Vauxhall / Kia
Manchester Road
Northwich
Cheshire West and Chester
CW9 5GG

Get in touch

01606 569766
https://www.arnoldclark.com/find-a-dealer/northwich-vauxhall-kia/ref/arnai

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

41%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Northwich Vauxhall / Kia

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more