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27 reviews from our car dealer reviews community
Leave a review for Arnold Clark Northwich Vauxhall / Kia
Leave a review

27 reviews from our car dealer reviews community

Leave a review for Arnold Clark Northwich Vauxhall / Kia
Leave a review
"Car searching "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came into your Northwich Showroom and found Michelle on reception very very helpful and friendly with what we were looking for . She is a great asset to your company . Thanks again Michelle .

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Like to thankTom at Arnold Clark Northwich Kia/vauxhall for great service and knowledge base when I bought my new Astra tourer from him ,also thanks to the after sales manager lady who rang me to ask if everything was ok with the car and if I had any issues unfortunately I can’t remember her name but she was very good so many thanks.Steve Darlington.

"Car service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Best service and very good customer service

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my third car through Stephen Kiersey at Arnold Clark, Northwich. Would highly recommend Stephen. Honest, reliable, very helpful and knows his stuff. Thanks Stephen 👍😊

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"Great service when buying a used car. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paul & Gavin were amazing looked after us when buying our new car.

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"Rust corrosion "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rusted wheel nuts and brakes discs not mentioned during sale. No explanation on this whatsoever. They only want the sale and money!!! Now I'm out of pocket more to to get these rectified by honest independent mechanics before they rot more leading to an M.O.T. FAILURE!!!

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"Thank You, Arnold Clark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was the second time we visited the Northwich Vauxhall showroom to purchase a car. We looked at the cars available on a Friday and by the following Tuesday we drove away in our chosen car. The support received in getting the paperwork completed, explanation of all the new features and reassurance of ongoing support, if needed, was fabulous. The car is great!

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"Part Exchange/Replacement Car 01/12/22"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I called into the Northwich showroom early November with a view to part exchanging my car. After receiving a very competitive quote for my vehicle (which they honoured in the sale), I arranged for a Corsa to be brought down from Scotland. I made an appointment for 01/12/22 to view the car in the showroom, where I was met by Harlie Stokes. Harlie was very professional and clearly prepared to help me through the sale/exchange process. He made it an easy and smooth experience plus provided me with his direct contact details should I have any issues during the 60 days after sales warranty. So far, I am very happy with my new purchase and would not hesitate to recommend Arnold Clark, Northwich.

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"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with this place. Lovely team. Will definitely buy again

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"Very poor after sales."
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new Kia Sorent from Arnold Clarke Northwich and it had several faults on the radio / media system right from the first day I picked up the car. The car has now been back to the dealer 9 times in 3 months and the radio is still not working correctly. It's almost impossible to speak to a manager, It's makes you feel that they don't care about their customers after they have sold you the car and I certainly wouldn't buy another car from them based on the level of service aftercare I have had.

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+4 Found this review helpful

Anonymous in response to Very poor after sales.

Familiar story about faults

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Dealership Information

With a variety of different Kia and Vauxhall models in their stocklist as well as other major brands, Arnold Clark Northwich has plenty to choose from when you need to purchase your next car. They also offer short term solutions with car and van rental on site as well as parts and accesories for your current vehicle. 

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews3.5 out of 5 stars — Rated Average
Excellent
15
Very Good
1
Average
1
Poor
5
Terrible
5

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  • Contact Information

    Address

    Arnold Clark Northwich Vauxhall / Kia
    Manchester Road
    Northwich
    Cheshire West and Chester
    CW9 5GG

    Get in touch

    01606 353000
    https://www.arnoldclark.com/find-a-dealer/northwich-vauxhall-kia/ref/arnai

    Opening times

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    Dealership Statistics

    55%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Northwich Vauxhall / Kia

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