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59 reviews from our car dealer reviews community
Leave a review for Arnold Clark Edinburgh Seafield Motorstore
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59 reviews from our car dealer reviews community

Leave a review for Arnold Clark Edinburgh Seafield Motorstore
Leave a review
"dodgy car sales!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a joke of a company. this is the second car iv had of this company and both have been broken i thought this was just a one of with the first one but no. bought a citroen grand picasso c4 had it for 2 days broke down a thew times.. they have now had it for 7 weeks more than iv had it utter joke they still have it to this date. found out turbo is gone on it stop start sothing wrong with it seats at the very back needs a new frame and a thew other bits. this is not acceptable! and to top it of they asked me if i wanted another car! to replace the broken one and they will buy my broken one back but will lose £1000 ermmm dont think so. the car they offered me omg it is a shed ripped seats dents all over it and so on just have a look at the video of this renault 7 seater why would you put up a video of a car in so much of a mess? i am going down on wed too see this idiot that sold me this dodgy car if its not sorted out then they can stick the car up we're the sun dont shine and also they can explain! too the finance!

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+3 Found this review helpful
"Great deal. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Third car bought at Arnold Clark. Very please with my car I fetched today. 22/11/21. Great ADVICE by GRANT SUMMERVILLE, who I would highly recommend. Very helpful. Thanks again.

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"Never again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Audi Q7 - looked great on videos they had made for us… On delivery, rubbish still in car. After a couple of days- polish started to dull revealing heavily scratched paintwork (videos described the body work as very good). When asked if we could do something about the scratches we was asked to get quote for getting the car detailed… quote came back in at £400 (and the detailer noticed poor recent paintwork job (orange peel like)) we was offered £100 towards this. I would strongly advise people to look elsewhere for a car. We would never buy from Arnold Clark again. They are rude, getting in touch with them was difficult even to buy the Audi. Getting in touch after even more so. Terrible service. If I could leave zero stars on some of the mandatory questions I would.

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+3 Found this review helpful

Victoria in response to Never again

I feel like a lot of these reviews might be left by employees of Arnold Clark 😆 5*… I doubt that very much…

Victoria in response to Never again

I feel like a lot of these reviews might be left by employees of Arnold Clark 😆 5*… I doubt that very much…

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"Kevin Clark - thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A salesman is not your friend and you should be suspicious, Be pernickety, take nothing for granted, Understand the process and ask questions. But they are just people, trying to match you up to a car you need. Kevin Clark did a good sales job, listened and found us the car we actually needed. We looked for a 3 year old Skoda Kodiaq, Kevin Clark found one and arranged a test drive but the seat comfort was poor in that spec. Kevin contacted us with a newly arrived 3 year car with leather - We test drove and much more comfortable. Car hadnt been totally waxed and cleaned but Kevin did warn us. We liked the car but found two exterior faults when I examined it - trim flapping on wheel arch and a tiny crack on lights. Kevin didn't hesitate to promise immediate repair prior to sale. Full front light module replaced and the trim redone. Also we couldnt get the hidden tow hook to swing out. But Kevin apologised and later solved this. Repairs took a few days. Sales by bank transfer, no issues. Have driven the car for 10 days, some long trips, no surprises. All good so far. Kevin was helpful, knowledgeable, polite.

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"Erwin Kisielewski"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased a used car today. Erwin was our product consultant. He helped a lot, did a great service.

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"BUYER BEWARE!!!! KNOW YOUR RIGHTS!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Catalogue of disasters after purchasing my car from here. Firstly left by the salesperson after paying for the vehicle so he could sell a car to his parents. Next, after shuddering 60 miles home down the motorway realised the cars' wheels hadn't been balanced, upon inspection of the paperwork - NO MOT! Herein begins the issues - 5 times returned to Arnold Clark for emissions faults. Still not fixed. Fast forward 18 months and 4 further visits to my local garage and its still not fixed! If I knew when I bought the car it would have still been in an unusable condition nearly 2 years down the road I would have returned it straight away under the Consumer Rights Act 2015. I WILL NEVER BUY ANOTHER CAR FROM ARNOLD CLARK! CANT LEAVE NO STARS

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+2 Found this review helpful
"Renault captur"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have bought a very good car today .Excellent service, Erwin (polish guy)is doing very good job,He helped me to make decisions about choosing a car.I am very happy with my choice ;-).

"Mercedes "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

"I bought a car from Erwin Kisielewski recently and Im so impressed with all the process and the service I received. I felt very looked after and all the process went smooth with no issues. Erwin was very helpful and friendly. 100% recommend him and will come back again. Thanks"

"Renault Clio "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently wanted to purchase a car from Arnold Clarke during the lockdown. It is not easy as everything was done by video and it was not possible to see the car in person. I wanted to say what a great job Neil in Arnold Clarke did to help me with the process. I ultimately did not but the car due to some wear and tear but Neil could not have been more helpful sharing the details transparently and partnering with me through the process! I wanted to say a big thank you and best wishes

"Excellent Service - highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kieran Gordon was very helpful , knowledgeable and efficient when we were buying my car. He arranged the finance hassle free and got the best deal for me. He was a pleasure to deal with. Highly recommended and I would definitely use again.

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Dealership Information

Arnold Clark Edinburgh Seafield Motorstore is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews3.5 out of 5 stars — Rated Very Good
Excellent
34
Very Good
3
Average
2
Poor
7
Terrible
13

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  • Contact Information

    Address

    Arnold Clark Edinburgh Seafield Motorstore
    38 Seafield Road East
    Edinburgh
    Edinburgh
    EH15 1ED

    Get in touch

    0131 669 5030
    https://www.arnoldclark.com/find-a-dealer/edinburgh-seafield-motorstore/ref/arnbg

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    Dealership Statistics

    61%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Edinburgh Seafield Motorstore

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