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65 reviews from our car dealer reviews community
Leave a review for Arnold Clark Edinburgh Seafield Motorstore
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65 reviews from our car dealer reviews community

Leave a review for Arnold Clark Edinburgh Seafield Motorstore
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"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car Dealer Reviews 3.7/5 54 reviews Auto Trader 4.8/5 2,262 votes CarGurus 5/5 20 reviews Google review summary Reviews aren't verified 4.4 (1,049) Reviews Allfinance 30 manager 25 trade 16 test drive 16 +6 Sort by Most relevant Newest Highest Lowest Amy S Local Guide·22 reviews·4 photos a day ago NEW Run don't walk in the opposite direction. Seriously though 2 cars in less than a year from this branch 1 one riddled with faults they take that back I get a peugeot instead meant to get brakes sorted within 3 weeks of buying had to chase …More 5 Arnold Clark Edinburgh Seafield Motorstore (owner) a day ago Hi Amy, We would like the opportunity to turn this experience around. In the first instance please contact the branch manager as they may have a better understanding of how to resolve your issue. If they don’t provide the answers you are looking for, we would encourage you to contact our Customer Services department on 0141 648 1088 or by email to customer.services@arnoldclark.com. Richard, Arnold Clark Rita Butler 44 reviews a month ago Excellent service. Made my buying a used car a complete breeze. Friendly and understanding staff. …More 1 Arnold Clark Edinburgh Seafield Motorstore (owner) a month ago Rita, thank you so much for your high rating! Lori, Arnold Clark Deborah Jefferson 2 reviews 2 months ago Just picked up my car today from a branch closer to me, The car I have purchased was from this branch. I dealt with a lady called Emma and she was so helpful! Nothing was a problem and she kept my upto date with the car and paperwork. Emma …More 1 Arnold Clark Edinburgh Seafield Motorstore (owner) 2 months ago Hi Deborah, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Kyndall Arnold Clark Helen Forbes 6 reviews 5 months ago Thank you to Lisa and Emma for being so helpful and friendly at the Motor Store Seafield Edinburgh.. They handled my final purchase details very professionally going above and beyond. Thank you ladies. …More 2 Arnold Clark Edinburgh Seafield Motorstore (owner) 5 months ago Thank you for your praise and kind comments about our team, Helen. We'll be more than happy to pass this along. Lynne Arnold Clark Car Dealer Reviews https://www.cardealerreviews.co.uk › ... Arnold Clark Edinburgh Seafield Motorstore Read 54 customer reviews for Arnold Clark Edinburgh Seafield Motorstore in Edinburgh, sellers of new and used cars, with an average rating of 3.7/5 stars. 3.7 (54) Auto Trader https://www.autotrader.co.uk › arno... Arnold Clark Motorstore (Edinburgh) | Car dealership in ... Browse all current Arnold Clark Motorstore (Edinburgh) vehicles for sale. View contact details, customer reviews, services offered and more on Arnold Clark ... 4.8 (2,262) · £8,000 - £49,000 Where are Arnold Clark Motorstore (Edinburgh) based? What are the opening times for Arnold Clark Motorstore (Edinburgh)? Arnold Clark https://www.arnoldclark.com › arnbg Edinburgh Seafield Motorstore | Car Dealership Browse our range of car deals at Arnold Clark's Edinburgh Seafield Motorstore car dealership. We guarantee the UK's best used car deals. Arnold Clark https://www.arnoldclark.com › used... Used cars for sale at Edinburgh Seafield Motorstore | Best Deal Guaranteed Search cars for sale in Edinburgh at Edinburgh Seafield Motorstore. We guarantee the best used car deals in the UK. Find your next car. yably.co.uk https://yably.co.uk › ... › Edinburgh Reviews about Edinburgh Seafield Motorstore in Edinburgh 38 ... - Yably Check out reviews, ratings & contact details. ... 0131 669 5030. https://www.arnoldclark.com ... Write a review. Do you know Edinburgh Seafield Motorstore? nicelocal.co.uk https://nicelocal.co.uk › autoservice Arnold Clark Edinburgh Seafield Motorstore Arnold Clark Edinburgh Seafield Motorstore: photos and 74 reviews on Nicelocal.co.uk. Contact details, working hours and directions. Similar places nearby. Review Centre https://www.reviewcentre.com › rev... Arnold Clark, Edinburgh, Midlothian Car Dealers Reviews I had been to a couple of car dealers and was not impressed by the sales staff. We decided to go into the arnold clark showroom at seafield Edinburgh and it ... 1.1 (28) Yell https://www.yell.com › biz › arnold... Arnold Clark Edinburgh Seafield Motorstore Find Arnold Clark Edinburgh Seafield Motorstore in Edinburgh, EH15. Get contact details, videos, photos, opening times and map directions. People also search for Feedback CarGurus UK https://www.cargurus.co.uk › Cars Arnold Clark Edinburgh Seafield Motorstore cars for sale 38 Seafield Road East Edinburgh EH151ED. http://www.arnoldclark.com. Sales: 0141 648 1133. Stock. Sales reviews (0). New search. CarGurus UK https://www.cargurus.co.uk › Cars Used Arnold Clark Edinburgh Seafield Motorstore for sale 226 listings — Search listings from Arnold Clark Edinburgh Seafield Motorstore in Edinburgh to find the right vehicle for you. We analyse hundreds of thousands ... 5.0 (20) Related searches Amy S Local Guide·22 reviews·4 photos a day ago NEW Run don't walk in the opposite direction. Seriously though 2 cars in less than a year from this branch 1 one riddled with faults they take that back I get a peugeot instead meant to get brakes sorted within 3 weeks of buying had to chase that up waited AGES. in the mean time had to call up to say the horn wasn't working car was pulling left and kept stalling/cutting out when idle. Finally goes in October get it back 5th November horn still isn't working brakes have apparently been done certainly don't feel like it and only resolution they have to the stalling is its stop start doing it (the car doesn't have stop start i checked with peugeot) anyhow they say they can't fit me back in until 24th November I go to the branch because 2nd car with issues not getting resolved I'm not happy. Sonny Signh (manager) said to hand back the keys if I'm not happy and don't want it so I did only to get a call the next day from Kevin Smith (another manager) saying I can't do that. Cars been with them since 10th November. Finance company were getting no where with Arnold clarks complaints department. FINALLY today only due to getting help from somewhere else they decide to pay of my remaining finance I've lost my £500 initial deposit I put down on my first car as instead of taking it back they put it through as a trade in i was under the impression they were taking it back due to faults. Also they won't pay back the money I've paid the finance company. So I'm out of pocket i have lost EVERY payment I made to both cars + my £500 deposit! Bunch of Del Boys knew exactly what they were doing! And I will be taking this a lot further. Just give me my money back AVOID LIKE THE PLAGUE!

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+4 Found this review helpful
"Need contact"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week I return a car and left a GOPRO, I received the massage confirming they have it and I ask them to please send it to an address and I will pay for any charge. They told me that it was not possible!!! Please somebody help me to get my camera back!! Lorena Vázquez

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+0 Found this review helpful
"Still being passed around after 35 mns"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Still waiting for someone in service to answer. Phone keeps ringing out and there is an intensely annoying tune which no-one in their right mind could listen to calmly for any length of time. Then there is the 'Our agents are all busy, Find what you want online'. All I want is a price and a booking for a job on my Yeti but I will have to try elsewhere. If they are this dreadful at answering the phone , who knows what the car care is like! Also watch the last question when reviewing!!!! My No responses disappear.

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+0 Found this review helpful
"SERVICE CENTRE A JOKE. "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Took out an extended warranty, not worth the £500 when you can never get through to their service centre. Phone rings off the hook. Reception will take your details and no one EVER gets back to you ! Ended up having to get it fixed elsewhere. My partner also had his car in 3 times for the same fault over 2 months .

"AVOID LIKE THE PLAGUE"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely appalling customer service, waiting nearly 7 months for the correct documents, constantly fobbed off and lied to, would not buy a car from this company ever again. They have now been reported to the Motor Ombudsman who will be investigating their conduct. You're better off sourcing your car from an alternative! DO NOT USE!

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"AVOID ARNOLD CLARK EDINBURGH"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE AVOID the dealership in SEAT Edinburgh Seafield if you want a quality used vehicle or if you want good customer service. I purchased an Audi A3 2015 model with 57k on the clock for just under £14000 cash with the promise of 2 keys, yes I got 2 keys but only 1 was programmed to the car. After a struggle Arnold Clark decided they would reimburse me the £72 it cost to code the key at Audi Aberdeen. This is where the issues start, so I took the car to have the key coded at Audi Aberdeen who carried out a free mechanical inspection, an hour later I was given the bombshell news the car was not roadworthy!! The 2 rear coil springs had snapped, the whole braking system was faulty, the exhaust system was faulty and there was a split in 1 of the tyre's. Audi provided me a full inspection report and video of the technician at Audi pointing out the faults. Trying to get hold of anybody at the dealership was near impossible and when I did they advised me the 60 day warranty they supplied me did not cover the faults on the car. Absolutely appalling 'customer service'

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+1 Found this review helpful
"dodgy car sales!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

what a joke of a company. this is the second car iv had of this company and both have been broken i thought this was just a one of with the first one but no. bought a citroen grand picasso c4 had it for 2 days broke down a thew times.. they have now had it for 7 weeks more than iv had it utter joke they still have it to this date. found out turbo is gone on it stop start sothing wrong with it seats at the very back needs a new frame and a thew other bits. this is not acceptable! and to top it of they asked me if i wanted another car! to replace the broken one and they will buy my broken one back but will lose £1000 ermmm dont think so. the car they offered me omg it is a shed ripped seats dents all over it and so on just have a look at the video of this renault 7 seater why would you put up a video of a car in so much of a mess? i am going down on wed too see this idiot that sold me this dodgy car if its not sorted out then they can stick the car up we're the sun dont shine and also they can explain! too the finance!

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+3 Found this review helpful
"Great deal. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Third car bought at Arnold Clark. Very please with my car I fetched today. 22/11/21. Great ADVICE by GRANT SUMMERVILLE, who I would highly recommend. Very helpful. Thanks again.

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"Never again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Audi Q7 - looked great on videos they had made for us… On delivery, rubbish still in car. After a couple of days- polish started to dull revealing heavily scratched paintwork (videos described the body work as very good). When asked if we could do something about the scratches we was asked to get quote for getting the car detailed… quote came back in at £400 (and the detailer noticed poor recent paintwork job (orange peel like)) we was offered £100 towards this. I would strongly advise people to look elsewhere for a car. We would never buy from Arnold Clark again. They are rude, getting in touch with them was difficult even to buy the Audi. Getting in touch after even more so. Terrible service. If I could leave zero stars on some of the mandatory questions I would.

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+4 Found this review helpful

Victoria in response to Never again

I feel like a lot of these reviews might be left by employees of Arnold Clark 😆 5*… I doubt that very much…

Victoria in response to Never again

I feel like a lot of these reviews might be left by employees of Arnold Clark 😆 5*… I doubt that very much…

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"Kevin Clark - thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A salesman is not your friend and you should be suspicious, Be pernickety, take nothing for granted, Understand the process and ask questions. But they are just people, trying to match you up to a car you need. Kevin Clark did a good sales job, listened and found us the car we actually needed. We looked for a 3 year old Skoda Kodiaq, Kevin Clark found one and arranged a test drive but the seat comfort was poor in that spec. Kevin contacted us with a newly arrived 3 year car with leather - We test drove and much more comfortable. Car hadnt been totally waxed and cleaned but Kevin did warn us. We liked the car but found two exterior faults when I examined it - trim flapping on wheel arch and a tiny crack on lights. Kevin didn't hesitate to promise immediate repair prior to sale. Full front light module replaced and the trim redone. Also we couldnt get the hidden tow hook to swing out. But Kevin apologised and later solved this. Repairs took a few days. Sales by bank transfer, no issues. Have driven the car for 10 days, some long trips, no surprises. All good so far. Kevin was helpful, knowledgeable, polite.

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Dealership Information

Arnold Clark Edinburgh Seafield Motorstore is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
65 reviews3.4 out of 5 stars — Rated Average
Excellent
35
Very Good
3
Average
2
Poor
9
Terrible
16

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  • Contact Information

    Address

    Arnold Clark Edinburgh Seafield Motorstore
    38 Seafield Road East
    Edinburgh
    Edinburgh
    EH15 1ED

    Get in touch

    0131 669 5030
    https://www.arnoldclark.com/find-a-dealer/edinburgh-seafield-motorstore/ref/arnbg

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    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Edinburgh Seafield Motorstore

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