Car Dealer Reviews is an
official partner of Auto Trader
Anthony was very helpful throughout. Great after sale customer care
I bought using them 2 commercial vehicles and today I tried over 7 hours to talk to a service representative from Shiremoor branch Newcastle upon Tyne. They shut the phone on my face twice. Been told several times "we phone you back ". 7 hours later nothing happen. I will not recommend them the whole experience extremely frustrating!
Karen in response to Absolutely Disgraceful
I too have received disgusting customer service. Sales Managers are a complete joke. Buy from another garage and avoid Arnold Clarke at all costs
We had been looking all over for a suitable mobility car that would fit our needs and carry a wheelchair. Anthony Pizzey was so helpful showing us different models and listening to what we needed and found us the best ever car. He could not do enough for us and was us so helpful, we want to thank he so much for spending to time to find us the perfect car.
I bought a used BMW from Arnold Clark Shiremoor , customer service from Scott was 10 out of 10 , car took a little while to turn around as i viewed it before prep but at the end of the day it was worth it , would deal with this branch anytime 1st class service .
Anthony Pizzey made this appication for our motobility car so easy and kept us updated in every aspect of of the cars delivery date and even got it 2 weeks earlier than planned We love the car it was just what we needed and would recomend ford shiremoor to anyone thinking about a motobility car. So a big thankyou to Anthony Pizzey for a very pleasent experience.
Just bought a Ford EcoBoost from Shiremoor branch. Can't thank the Salesman Paul Miller enough. We found him easy to talk to, very knowledgeable and also very friendly, he went out of his way to accommodate us, so a very big thank you to him.
Brand new car I was impressed with the service I was kept informed every step of the way Anthony pizzey Thankyou so much I would definitely Deal with you again Eveline Biggins
Yesterday 26-4-18 I purchased a Nissan Juke from your seat branch at Benton, I dealt with a lovely sales man Jordan Martin, I told him what I wanted, he actually listened and 3 hours later I was driving my new car home a very happy lady, there was no hard sell to make me buy something I didn’t want and no added extras for me to pay for like other garages, Even the lovely guy who took me out for a test drive was fantastic, I told him I was nervous driving in Newcastle so he happily let me just go in the industrial estate which for me was fab, Thank you Arnold Clark and we’ll done xx
Given a used van from Arnold Clark Shiremoor with faulty air bag warning lights and faulty safety gate on gearbox making reverse open at all times.. took back within 20 mins to be treat like rubbish.had to drive van for week before another branch fixed.this fault was pointed out on test drive but ignored. Took van to an mot station who rang branch to point out oil was below minimum .. major engine fault and faulty windscreen followed as well as other issues regarding severely damaged repaired side door and other damage to paintwork that I suspect happened between test drive and collection approx 1 week later. What bothers me most was attitude of salesperson calling me a liar then saying I had scratched vehicle then saying she hadn't said it 2 mins later when her boss said it was always there.mostly giving out a vehicle that obviously hadn't bin checked out properly then refusing to accept fault even though I was on phone to another branch who were saying this was unsafe.. other ten to fifteen issues will be mentioned later.and sorry 1 star was mistake should of been 0.
I visited Arnold Clark Shiremoor to buy a Citron and everything went really well. The car was in fantastic condition and a really good price. The sales team were very good and were a big help and I have had no issues at all. I would recommend this dealer.
Arnold Clark Shiremoor Ford is an Franchise dealership that is based in Newcastle Upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Deals in: Cars
Arnold Clark Shiremoor Ford
New York Road
Newcastle Upon Tyne
Tyne And Wear
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at firstname.lastname@example.org
There aren't currently any photos for Arnold Clark Shiremoor Ford, help complete this page by uploading your own.
What photos are right?
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.
Learn more about how our service works below.
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.