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22 reviews from our car dealer reviews community
Leave a review for Arnold Clark Shiremoor Ford
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22 reviews from our car dealer reviews community

Leave a review for Arnold Clark Shiremoor Ford
Leave a review
"fantastic Motability specialist"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just took delivery of our second Motability car a new Kuga ST Line this experience was made easy by the Motability specialist Anthony Pizzey from start to finish . We knew from our previous car he supplied that this would be a great experience and it was, he got the spec ,colour, model we wanted it is superb car as was the effort he put in for us even in lockdown he is a gent and i recommend you to try him for motorbility cars we wont go anywhere else for our next car from Laura Pam John

"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just picked up my new Ford Puma. The salesman Anthony is a credit to your firm. He has gone the extra mile , from entering Salesroom in Oct to date. I cannot praise him up enough. Im a person to him not just another sale coming through the door. I could not have asked for anything more.

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"My New Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my second Mobility car from this dealership Mr Pizzey the local Mobility consultant bent over backwards to ensure there were no Hiccups from the word go, From the test drive to delivery every thing went as smooth as silk despite all the problems in the world today Mr Pizzey was always at the end of the phone if i needed. First class service.

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"Very friendly service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everybody should have a anthony pizzey in their show room, he made us relaxed, answered all our questions, explained everything, and give us time nothing was rushed then he took us to the car and went through everything until we were comfortable with it, this is the second time and the second car we got from Arnold Clark, Anthony always rings us regularly to see how we are doing if we have any problems with the car after care is amazing, but Anthony himself is a lovely funny person thank you Anthony and all the staff at Arnold clark what a great team you have xx

"Disgrace"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

when visiting in order to purchase a car i overheard a manager talking to one of his staff calling him stupid and that he was an idiot. not the sort of people i would want to do business with. I think the management team could do with some training or sacking if thats how they talk to their staff.

"Fantastic customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Anthony for helping my mother to get a mobilty car..... Always keeping us updated on the car.... Been isolated for 5 months now we can go out places much appreciated Anthony 5⭐⭐⭐⭐⭐

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"Best customer service ever! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Iv shopped around at other Car garages before I have never came across such good customer skills like this I’m one of the most fussiest people going and I was not pressured at all Anthony stood by me each step of the way when I was feeling overwhelmed with choosing a car to meet my own needs as well as my two children Anthony was very patient with me Anthony even made sure more than once I was happy with my choice and decision Anthony was always helpful and kept me up to date With the whole Transportation of my new vehicle Anthony even kept in touch after we collected our car to make sure everything was okay and to see if we had Any enquiries at all I’m really please I shopped here also Ryan was very friendly and became my new tiktok buddy hehe so it’s not just one member of the team that made my experience all good if you get more than one staff member that is amazing then you know all the rest of the team are too also the reception desk staff were friendly and helpful towards me when ever I felt I wanted to ring Anthony with questions Thank you all so much One happy customer xxx

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"FANTASTC 10/10"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would like to say that Anthone Pizzey from Shiremoor Ford is the best Motobility salesperson that I have ever dealt with. Very helpful, very friendly & polite & knows what hes talking about. Kept me updated with texts & calls from start to finish. Not at all pushy just very helpful. Received our new car yesterday & absolutely delighted with it & the service we received from Anthony. I will certainly recommend Anthony to all. THANKYOU so much Anthony

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"New Motability Car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As a motability customer for a few years now i must say that Anthony Pizzey offers the best customer service i have ever received, he kept in contact with myself through out the process with regular text messages to let me know what was happening and his dilatation about sanitizing and covid secure message where second to none and i did not feel worried being at the garage. Thank you so my for a very enjoyable experience Anthony

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"Efficient, friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anthony was very helpful throughout. Great after sale customer care

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Dealership Information

Arnold Clark Shiremoor Ford is an Franchise dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews4.4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Arnold Clark Shiremoor Ford
New York Road
Newcastle upon Tyne
Tyne and Wear
NE27 0NA

Get in touch

0191 253 1221
https://www.arnoldclark.com/find-a-dealer/shiremoor-ford/ref/arnao

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Dealership Statistics

86%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Arnold Clark Shiremoor Ford

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