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Car had to be returned to Arnold Clark Vauxhall in Stoke within the first week of buying due to an issue with the drive shaft. As soon as we said we wanted our money back their attitude completely changed. Rude isn’t the word. Management team are disgusting. No customer service skills. We didn’t get an apology, an offer of any help, nothing. They left us needing to get our own way home with 3 kids after taking our car in. Been told a lot of lies about when we will receive our money back, still waiting now so we currently have no car, no money, nothing. Will never use Arnold Clark again.
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Thank you so much to Colin Rhind and Neil Armitage at Stoke on Trent for fab service... they made everything very easy for me and were very efficient... love love my new car from Stoke on Trent and was delivered to Dundee... I wouldn’t hesitate to recommend Arnold Clark Vauxhall Stoke.. Thank you guys! One very happy lady here.
Just bought a new Insignia from a Neil Armitage at Arnold Clark Vauxhall in Stoke. Ideal salesman - friendly, knowledgeable, efficient. Whole process hassle free. Got a good deal.
Reviewer has confirmed their email address
I am very happy with my Seat Altea from Arnold Clark in Stoke. When I saw it at the showroom it was immaculate and in great condition and since owning it for a few months I can happily say I have had no issues with it at all. The staff at Arnold Clark were really helpful and friendly and I would definitely recommend them.
Reviewer has confirmed their email address
I went down to Arnold Clark in Stoke and was looking around and they werent pressing you to buy a car or in your face. That approach really does work me, i was able to walk around at my leisure and they were there to help when i needed them. Im happy with my Vauxhall Insignia so no complaints at all with using Arnold Clark
Reviewer has confirmed their email address
Based in Stoke on Trent; Arnold Clark Stoke on Trent Vauxhall provide you with access to a variety of different Vauxhall models as well as other great brands too. They provide an on site Motability service and also give you access to servicing, repairs and even parts as and when you need them.
Deals in: Cars
Manufacturers: Vauxhall
Franchise Dealership
| Excellent | 4 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 1 |
Arnold Clark Stoke Vauxhall
Clough Street
Stoke On Trent
Staffordshire
ST1 4AS
01782 580916
https://www.arnoldclark.com/find-a-dealer/stoke-vauxhall/ref/arnfb
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