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93 reviews from our car dealer reviews community
Leave a review for Auto Pavilion
Leave a review

93 reviews from our car dealer reviews community

Leave a review for Auto Pavilion
Leave a review
"RECOMMEND"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the first phone call I couidnt of asked for better service chris did everything for me t get me finance even tho in the back of mind didn't think it wouid happen.with in a couple of hours I was being told u will have a car tonight 8pm as promised the car was on my drive.i wouid highly recommend anybody u won't b disappointed thanx once again chris and team

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"Great service "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paige and Chris went out of there way to sort out getting the car I wanted very pleased with the service :)

"New car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from start to finish. I recommend

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"Everything was a lie"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BEWARE! BEWARE! BEWARE! DON'T BUY FROM THIS DEALER. These people are dishonest. There hid so many things from me. One of them was hidden admin fee. First time ever I saw two admin fee admin fee 1 and admin fee 2 of £199 and £149 respectively. I was advised that there will be warranty for 1 year. I have requested them so many times but they are not providing any written document to prove warranty. This dealer's after sale is by far the worst I have ever experienced. They don't pick up the phone. If you go through to one of them after many attempts, They are not willing to solve any problem. If you need peace of mind, don't buy from this dealer. There are many other things but not much space otherwise I would have written everything

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"Amazing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such good service at Auto Pavilion, cannot believe how quick and easy it was to get my car. Chris was very polite and vigilant as well as The car being perfect!

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"Know your consumer rights"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PLEASE MAKE SURE YOU KNOW YOUR CONSUMER RIGHTS BEFORE DEALING WITH THIS GARAGE!!!! This is the first review I have ever written about a business but my experience was so bad that if only one person reads this and doesn't by a vehicle from these people it will be worth it. This review is not about the car that I brought as everyone is aware when you buy a second hand car things can go wrong. This review is based on the service before during and certainly after I brought the car. The worst customer service I have ever experienced was not once spoken to politely the director of the business is a Mr Banwo I have written is name here as he pretends not to be the director there are only a small number of employees but he likes to make the business seem like a bigger operation. I had to unfortunately use the consumer rights act 2016 to return my vehicle I would highly recommend that anybody who deals with this garage makes themselves fully aware of their rights. They held on to my money for over two weeks shouted at me and tried to threaten me. I have written a letter to the FCA and trading standards about the practices this business use and I hope that others take head of my warnings and go to a friendly and reliable dealer when thinking of purchasing a used car.

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+10 Found this review helpful
"Absolutely awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from their other dealership in Cromwell street..I had the car 24hrs before the engine management light came on and that the front seat is broken they said they would order the part..weeks later still nothing from them..every time I've called them it goes through to answer phone..I have now gone to trading standards..do not ever buy from them..wouldn't even rate them one star.

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+6 Found this review helpful
"Vauxhall insidier"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car from Auto Pavilion. it's a beautiful family car it was so clean and in excellent condition really happy with the service. Michael Beveridge.

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"Very happy A++++"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would recommend Auto Pavillion. I was very happy with the service I received. The guys that attended to me were extremely friendly and accommodating. The clearly and carefully walked me through each step along the way and made the process very smooth.

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"No Major Issues"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am pleased with my Honda Civic from Auto Pavilion. I have had no problems with the car or the process with Auto Pavilion and the car was a really fair price. I would recommend this dealership, the customer service was pretty good.

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Dealership Information

Auto Pavilion is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
93 reviews3.9 out of 5 stars — Rated Very Good
Excellent
62
Very Good
5
Average
3
Poor
7
Terrible
16

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  • Contact Information

    Address

    Auto Pavilion
    4 The Stampings Blue Ribbon Park
    Coventry
    West Midlands
    CV6 5RE

    Get in touch

    024 7666 8152
    http://www.autopavilion.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    68%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Auto Pavilion

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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