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6 reviews from our car dealer reviews community
Leave a review for Auto Q
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Auto Q
Leave a review
"Amazing genuine service 5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi A3 Dealt with Craig who was fantastic Delivered on everything that was asked of him Friendly efficient professional service Just love my new car Can highly recommend

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"Quality Service. Reliable and Trustwort"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have used this dealership over the past few years both for myself and my daughter. Both of us have bought two cars each over that period and also had all the servicing carried out and would highly recommend them. Craig and the team have handled everything professionally but also with an reassuring personal touch which is hard to find in car sales and servicing! Would confidently recommend them to anyone and I personally wouldn't think of doing business anywhere else!

"Quality Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big thank you to Craig (& the team) .. just purchased a Landrover Evoque from Auto Q & the service was superb from start to finished.. would highly recommend.

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"Bad servicing with basics left out. "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This garage had been my go to place for years until I recently found they'd not even done basic work, which should've been carried out in a routine service. I can't emphasise enough for people to check their cars, I took these people at face value and it almost cost me a blown engine. Not to mention how many other corners they'd cut. Please be careful everyone.

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+1 Found this review helpful

AUTO Q from Auto Q in response to Bad servicing with basics left out.

Hi Andrew, I'm extremely disappointed that you chose to leave a review like this after years of service from us. We have been in discussions over email and phone calls where we have repeatedly asked you to bring your car in so we can look at the points you have raised. Your car was serviced in May 2019 and the issues below reported in June 2020- 1. the bonnet catch not being greased at the service and the coolant level being low and not the same shade of blue as new coolant. You also mentioned the battery replaced in 2018 is now running down whilst leaving the radio on. We have offered on numerous occasions to look at these concerns Free Of Charge however you seem more concerned about being angry and engaging in personal abuse of our staff using obscenities. You had asked to come to speak to us in person like civil adults but unfortunately you have not visited yet and whilst we still welcome the visit to discuss the matter, however we take abuse of our staff very seriously and will not tolerate the verbal abuse so therefore would no longer like to do business in the future for the safety and well being of our own staff. We take the line in your email "I'm going to personally make sure I trash Auto Q all over the internet in review sites" very seriously and will forward any reviews to our legal team to consider.

"Great service, recommended"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great service at Auto Q and everything was as expected to be honest. Will more than likely be back to Auto Q in the future.

"J McC"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Love my car and very pleased with the overall service I received at Auto Q.

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Dealership Information

Auto Q is a second hand car dealership that is based in Belfast. Having looked at their website we can see that this dealership offer typical main dealer services such as part exchange on your current vehicle, all cars are HPI checked, finance, a car buying service and warranties.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews4.5 out of 5 stars — Rated Very Good
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Auto Q
    25 Imperial Drive
    Belfast
    Belfast
    BT6 8JH

    Get in touch

    028 9073 2193
    http://www.autoq.co.uk

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 17:30
    Wed 09:00 - 20:00
    Thu 09:00 - 17:30
    Fri 09:00 - 17:00
    Sat 09:00 - 13:00
    Sun CLOSED

    Dealership Statistics

    83%
    Would recommend this dealer to family and friends
    16%
    Percent of reviews responded to by this dealer

    Additional Information About Auto Q

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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