14% Reviews
replied to
57% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


14 reviews from our car dealer reviews community
Leave a review for Auto Zone South East Ltd
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Auto Zone South East Ltd
Leave a review
"Absolute con "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A friend of mine got a car from here. Reading the reviews, it looks like she wasn't the only one who's had trouble... Car was in and out of the garage for a year. Kept fobbing her off. Eventually Mike, ended up blocking her, as found out, this whole time the car was under warranty. Absolute con. Funny thing is he's left his own review on the place to boost up his rating (laughable). Would not recommend.

"Dreadful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Why oh why did I stick with this company. As others have said Mike was so helpful and seemed genuinely interested in getting a great car for our family. All sounded great - it just needed a quick once over and service. I did a test drive and there was an issue but he assured me it was just that the spark plugs needed replacing. Collected the car having been assured it had a service and was running like a dream!! Price we were given included AA cover and also six months car tax.. Took the car home and then when we went out in it for the evening it broke down - limped along the road at about 4 miles an hour with loads of smoke out the back!! When we were in a s age place we called the AA (on our own already existing policy) to be told it had NO car tax so the AA wouldn’t help us!! To cut a very long story short we now have a broken car on our driveway. Over £200 out of pocket (tow truck etc) and Mike won’t answer his phone. Went to the garage to meet Dan his brother who only suggested calling his mobile!! NO HELP AT ALL FROM ANYONE. Apparently he’s having a messy divorce (oh so does that allow him to treat people like this!!!!). Dan said the business is going to be closing so I guess no recompense or money coming back my way!! I’ll try the small claims court anyway!!

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
"Appalling service!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Has sold me a car and lied about the work carried out, no better than a thief.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Appalling and dishonorable service"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where does one even begin? Mike (one of the owners but appears to be the only owner) has two sides to him. One of the sides appears to be warm and friendly. The other side is unbothered, rude and dismissive. I bought a car with Mike on the 28th December 2021 and a journey of a lifetime begin since then. The car was meant to be ready for pick up on the 6th January 2022, only for it not to be ready. Mike would not pick up calls or answer text messages for days! He refused to update me on the car situation and kept giving very sill excuses. Some of the excuses included the MOT needs to be sorted, repairs haven't started due to the body shop etc. This whole car situation dragged until the 21st of January 2022. Mike was unremorseful and it took my Dad going to Autozone (21st January 2022) to realise the car was not ready to bring home. Mike will have you believe he cares about his customer service but in fact, does not. His lies will have you panting all over the room. A customer should never be put through what Mike put me through! To all prospective buyers be WARNED this company (Autozone) is unreliable and dishonourable. Please conduct research before proceeding to engage with Autozone. You will notice on Company House they are on the verge of being struck off. Please, do get in contact with me if you would like to see evidence or more information.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"Good value and good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW from Autozone. Michael was a pleasure to deal with, no hard sell, and the car was well prepared. Unfortunately on the way home on collection a fault became apparent (turned out to be a sticking brake caliper). Contacted Michael, who agreed it needed fixing. I had it repaired, and Michael settled the invoice. What more can you ask for? It was an older model, so you expect some issues, but Autozone are an honest dealer and I wouldn't hesitate to recommend dealing with Michael.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Atrocious service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm not sure where to start. Awful communication. Misleading adverts. Had to leave messages and complain multiple times. Last time I was told the manager would ring me as a matter of urgency, but they never did. 100% avoid. Ian.

Get Car Leasing

Reviewer has confirmed their email address

+5 Found this review helpful

Ife Obasa in response to Atrocious service

Ian, you are completely right! PROSPECTIVE BUYERS please be warned. A very similar experience with myself as well. Appalling service and very hard to get hold off. Misleading adverts and information.

"Good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from auto Zone Maidstone had problem after 6 days. Got in contact with Mike they collected the car repaired it and went the extra mile by doing window tinting for me as a resolution to my problem great service. Would recommend to anyone. Thank you.

Mike from Auto Zone South East Ltd in response to Good service

Thanks so much for the review Trevor, we really appreciate your business and as always if you need anything just let us know.

"They sourced me a car I love it!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They sourced me a car, I havent had that type of care that allowed me to have a unique view of the process. Totally would recommend these, be patient they are busy but it worth it.

"Excellent service and so helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I sold my VW golf to Autozone South East in Maidstone , both Mike and Daniel were excellent to deal with and I am sure gave me the best price they could . I would certainly recommend going there first if you have a car to sell as they were so helpful and didn’t quibble when someone scratched my car the day before the sale !

"Quick response"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from autozone south east last month but shortly after purchase had a problem with the exhaust. Although not covered by the warranty Daniel refunded the cost of repair without any trouble. I would recommend autozone to anyone. No pressure selling and comfortable viewing

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Staff from Auto Zone South East Ltd in response to Quick response

Thank you so much for your kind words, we really appreciate them and your patience had our side easy and it was a pleasure to do business with you. If you require anything just let the team know. Happy Motoring.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Auto Zone South East Ltd is an Independent dealership that is based in Maidstone. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.5 out of 5 stars — Rated Average
Excellent
8
Very Good
1
Average
0
Poor
2
Terrible
3

Add Review

  • Submit new information

  • Contact Information

    Address

    Auto Zone South East Ltd
    56 Campbell Road
    Maidstone
    Kent
    ME15 6QB

    Get in touch

    01622 297303
    http://www.autozonesoutheast.com/

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Auto Zone South East Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more