Autobay Direct reviews, Southport
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10 reviews from our car dealer reviews community
Leave a review for Autobay Direct

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10 reviews from our car dealer reviews community

Leave a review for Autobay Direct
Click on the stars to start your review
"Brian Green"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a Porsche Panamera that had just came up on Auto Trader for what I considered an excellent prise so I called and got a sales rep called Carl who told me all about the car as I could not go to see it as I live 300 miles away. I was a bit concerned buying over the phone for a car that I had not seen and only a sales reps word that it was all good but I went ahead and bought it and traveled up on the train from Hastings when I got there the teem were great as for the car well that was perfect and what a test drive 300 miles back home I am a well happy Bunny, thanks Autobay Direct, Brian.

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"Very good experience"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Autobay Direct back in April to buy a Mercedes and I am really happy with it. It was very clean, just as described and really good value for money. The dealership is small and a bit hard to find but very good and the salesmen are really helpful. I would recommend this dealer.

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"JTT"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mini Countryman just before Christmas as a surprise for my wife and gave a deposit without even seeing the car first as I didn't want to lose out on it given the timing and of course the specification of the Mini. I will be honest I was a little anxious about the condition prior to collection as having not seen it before. I got there half an hour earlier than we agreed and the car was ready to go and gleaming. I felt at ease about it all, signed my finance documents and had a down to earth conversation with the sales team there. Needless to say my wife was delighted as I was. Will definitely return for my car next.

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"Lee"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a few issues that were resolved by Ben and his team. I'm happy now I've been taken care of and value their support. After writing an earlier review the dealer contacted me and arranged to have the car repaired, which was done, and put a full MOT on the car. To-cut-a-long-story-short, my partner had been managing & communicating with the dealer, which caused many mixed messages. Once I spoke directly with the dealer all the issues were immediately eliminated. Thank You to Autobay Direct for your help in putting things right.

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"D lewis"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just purchased my new car from Autobay, had it just over a week now & thought that I should put a few thoughts about the experience that I had. I bought the car over the telephone without seeing the car, it was described as 1 owner and immaculate they promised me that the car would be serviced & a 12 months mot on collection. Upon collection I have to say that the car was absolutely as described and everything that they promised was done, great car lovely staff would definitely recommend & buy again thanks again well worth the travel.

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"Louise"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service no high pressure sales dealt with Carl very pleasant experience Would definitely recommend Autobay Direct, I bought an Audi A3, can't think of any negatives.

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"Autobay Direct review"
3.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a top of the range Volkswagen I was disappointed to find certain aspects weren't quite as advertised. Autobay Direct said they would fit the car wheel centre caps which they didn't honour. I would personally think twice before using them again based on my experience.

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"Mo"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just bought Jag XJ from Autobay Direct, great looking and the service was great from autobay. Only one complaint…. you never call you back… would definitely buy another car from them. Great bunch.

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"Cheryl"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have the most amazing car . Seen this car 3days before collecting it an easy smooth buy with no pushy sales men would deffo recommend to anyone and if they are many miles from where you live don't worry the warranty I had with the car is valid at any vat registered reputable garage

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"Sass"
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very busy garage, had to chase and wait for call backs. Staff friendly and helpful. Bought good vehicle and worth the journey. Would def use again.

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Dealership Information

Covering the whole Merseyside area; Autobay Direct have a range of specialist cars in their stock list to offer those who are looking for a car that is more than just standard. Stocking Alfa Romeo, Lexus and Porsche as well as popular makes such as Ford and BMW they have part exchange and finance plans too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
10 reviews4.7 out of 5 stars — Rated Excellent
Excellent
8
Very Good
2
Average
0
Poor
0
Terrible
0

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Contact Information

Address

Autobay Direct
Upper Aughton Road
Southport
Merseyside
PR8 5NJ

Get in touch

01704 551999
http://www.autobaydirect.co.uk

Opening times

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Dealership Statistics

90%
Would recommend this dealer to family and friends
100%
Thought the dealer was knowledgeable and helpful
88%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Autobay Direct

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