Customer service was better than buying a new car! I have a couple of issues that I have recently contacted them about, if the service I received when buying the car is anything to go by, I'm very confident they will be sorted. Will be spreading the word about this company, have bought a few new cars over the years and Autocars beats any other garage I've ever dealt with.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Excellent all round
Hey Bradley, we really appreciate you taking the time to leave a positive review, thank you so much !! Hope you are enjoying your car and if you need anything else at all, please drop us a line. Very best regards from all of the team.
The entire process was refreshingly straightforward, and the fact that Autocars is conveniently located nearby was a definite plus. We had been searching for a manual diesel Mokka for some time, and we were thrilled to find one in excellent condition. I can confidently recommend Autocars for their professionalism and helpfulness. The car was impeccably prepared, and all the paperwork was in order, leaving us with nothing to fault.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to FAULTLESS!!
Hey Sharon, hope you're ok ! Thank you so much for the recommendation, it really is appreciated by all of our team here at Autocars. If you need anything at all, please let me know, very best regards Karl
Absolutely Amazing! Can't praise them enough, Rob went above and beyond with regards to customer service. I put a £99 deposit on a Seat a few weeks ago and they called me to say they didn't want to sell me the car because they had found a fault with it. Went over there and found the Fiesta, which is a lovely car, and really appreciate their honesty about the Seat. If I could give them 20 stars I would! Very highly recommended.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Can highly recommend
Hi Louis, thank you for the amazing 5 * review, really appreciated ! We check our cars thoroughly, and on very rare occaision, we find an issue we are not heppy with, we will tell the customer as safety is paramount. Your fiesta looked amazing with the black pack we put on it !! We hope you are having fun ! Best regards Team Autocars
My experience with Autocars has been nothing short of delightful. Living nearby, I had heard positive reviews about their garage, and I was pleasantly surprised when they not only lived up to but exceeded their reputation. To top it off, they even gifted me a bottle of prosecco upon collecting my car! The team at Autocars are genuinely lovely people to deal with, making the entire experience all the more enjoyable.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Lovely People
Hi Cheryl, we are all so pleased with your feedback, to know that you had a great experience is fantastic. As a genuine family business, we work so hard to make sure customers enjoy their purchase with us. If you need anything at all in the future please just drop us a line. Take care, Karl and Team Autocars
The car-buying process was incredibly straightforward, thanks to the excellent assistance provided by Gary at Autocars. In fact, the entire team's service was exceptional. We were initially referred to Autocars by friends, and now, having experienced their top-notch service firsthand, we're more than happy to pass on that recommendation to others. Without a doubt, we would choose Autocars again in the future. Big thanks to the team for everything!
Reviewer has confirmed their email address
Gary from Autocars Ltd in response to Huge thanks to the team at Autocars 😊
Hey Claudine ! Thank you for the 5 star review, the whole team appreciate it ! We do an awful lot of business from customer referrals, as we do work really hard to make sure our customers are cared for, and have a hassle free purchase ! Thank you again, and whatever you need going forward, please just drop us a line. Team Autocars
Gary was great! Such a helpful guy, I found a small dent on the car and he arranged to have it sorted before I picked up the car. The service really is first class at Autocars - That's why they've got such great reviews!! Needless to say I'll be recommending and would return in the future.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to FIRST CLASS SERVICE
Hi Matthew, thank you for the kind words and great review, really appreciated, thank you ! Gary is a real pro and works so hard to look after his customers. Thank you again, and if you need anything please drop us a line. Enjoy the car !
I purchased a BMW from Autocars which was later found to have a gearbox issue, through no fault of the dealership. They arranged pick up of the car and got it taken to a garage who explained that the repair would cost almost the total value of the car. During this time, the owner Karl had been looking tirelessly for another car for me while loaning me one of their cars in the meantime. I was never left stranded without a car and always felt cared for by the team. Sales are easy when things go well but things were difficult and they pulled through.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Couldn’t ask for better
Thank you so much for the 5 Star review, very much appreciated ! As you say sales are easy when things go well, but on the very rare occasions when things dont go to plan, thats when we endeavour to step up and sort things out as quickly as possible ! The full team here strive to look after our valued customers. Thanks again, Karl and the Team
What a breath of fresh air it was dealing with Autocars in Hull.... the smoothest, easiest transaction with excellent customer service throughout. I would be more than confident to purchase from here again and recommend these to others. I can't praise the process, service or car enough, my mind was at ease at every stage. My Seat is fantastic, I'm really chuffed with it and I'm sure I'll be making lots of happy miles in it. Thanks Again 👌
Reviewer has confirmed their email address
Gary from Autocars Ltd in response to Breath of fresh air
Hey Liam, hope you're good and enjoying that stunning Seat, it looked amazing !!! Everyone here at Team Autocars works really hard behind the scenes to make sure our valued customers have superb service and make the car buying process enjoyable and stress free !!! Thank you,Team Autocars
A solid five star experience dealing with the team at Autocars Hull. I have no qualms at all about anything that they did for me.
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Solid five star rating
Hi Pete. thank you so much for the kind words, and such a positive review. All the best Team Autocars
I recently had the pleasure of purchasing a car from Autocars, and let me tell you, it was an exceptional experience from start to finish. My dad has been a loyal Autocars customer for years, and his glowing recommendation led me straight to their doorstep. Chris, our sales representative, went above and beyond to ensure our satisfaction. As if the outstanding service wasn’t enough, Chris surprised me with a delightful bottle of Prosecco. It was an unexpected touch that truly elevated the experience. 👏
Reviewer has confirmed their email address
Karl from Autocars Ltd in response to Going above and beyond
Hi Helen ! The team here are so excited that you had an exceptional experience whilst we were looking after you. The whole team works very hard to give our customers an enjoyable experience, and that is why we get so many referrals. If you need anything at all please drop us a line. Best regards Team Autocars
Independent BMW and Prestige Car Specialists.
At Auto Cars have over 45 years knowledge and personal industry experience in BMW Main Dealership and prestige cars, we offer only the finest hand selected cars for sale, offering you a high quality relaxed, and knowledgeable personal service when looking to purchase your next car.
We feel our specialist knowledge is second to none, along with our total commitment to exceeding customer expectations to make your purchase enjoyable as it should be when buying a specialist car. If the car you require is not currently on our stock page, please contact us as we have access to over 6000 cars nationally. We will find your car, check it out in depth, and arrange delivery to your door.
We really pride ourselves on the quality of the cars and top level of service we offer to you as a family business. All our cars are main dealer supplied, or a part exchange with service history. Unlike most used car operations, we do not buy any of our cars offered for sale from auction. Part Exchange is always welcome, Finance available.
If you cannot travel to us to view, we can send you a personalised video of our car, just call for details 01482 646490.
All used vehicles have a Used Vehicle Mechanical Check, HPI check, Genuine Mileage Verification, Finance Clearance, and Warranty. This underlines our commitment to supplying only the finest used vehicles, giving you the peace of mind to enjoy your approved used car.
Please call us on 01482 646490 or email us at autocarsfinance@gmail.com. We look forward to hearing from you soon.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2003
Excellent | 456 | |
Very Good | 24 | |
Average | 2 | |
Poor | 0 | |
Terrible | 0 |
Autocars Ltd
Viking Close Great Gutter Lane East
Willerby
Hull
East Riding of Yorkshire
HU10 6DZ
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | 11.00 - 16.00 |
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