766 reviews from our car dealer reviews community
Leave a review for Autolab UK Ltd
Leave a review

766 reviews from our car dealer reviews community

Leave a review for Autolab UK Ltd
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"My experience at Autolab UK Ltd"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So after spending close to 30k for my Range Rover sport I couldn't have been happier as it was an excellent example the customer service was second to non when they were getting a sale. but after owning the car for 3 months I was missing my speed fix, upon revaluing the car for a trade in I find to be offered £15k trade in! I was devastated to find I'd be loosing close to £15000 after 3 months of ownership! After further investigation I found the 'genuine autobiography kit' wasnt right along with the wheels and interior so I had paid so much money for a car which was advertised as genuine. After contacting autolab it has took over a month of struggling to get any kind of communication, promised returned calls (which was completely the opposite to when i first bought the car) they finally offer me 19k and tell the cars have depreciated in the 3 months of ownership even though they are continuing to sell the same car,spec and condition for £29k! Can't help but feel ripped off! Just leaving a review about Autolab UK to warn people to avoid or go in with your eyes open to what your actually paying for.

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+7 Found this review helpful
"Friendly, informative and honest"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've visited Autolab UK on two occasions and staff were helpful but not pushy and showed me around their fabulous new Showroom and also their workshops where vehicles were in different stages of being prepared / customised. They were honest about their pricing structures and if you want an individual WOW factor vehicle then they will have one for you. Haven't been to a Garage which has so much exciting stock at affordable prices.!!! John, Mold, North Wales.

"Keith Collett"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 8 years of driving my Range Rover Sport HST I/we decided it was time to renew. After a period looking for an updated equivalent we happened upon Autolab's website, saw and liked the look of it's work and business concept i.e bespoking low mileage , slightly used cars - Range Rovers. After fixing to drive up from Warrington to meet Adam, we actually had a long discussion with Menaz. As a result and rather uncharacteristically for me, we opted to risk modifying and respraying a 6 month old HSE Dynamic from black to blue. A month later, during which Menaz took it on his own initiative to find a higher spec car with extended warranties plus tow bar and electrics, we now have an immaculate, stunning and unique car. So just under a week in with our 'new' car and a number of texts to and fro with Menaz, on a 'text a friend when manual indecipherable...' basis, we remain delighted. I'm confident that this will continue and Menaz with his Autolab team will provide post sales care as/if needed. Keith and Tina

"Victoria George"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Adam Saj and Menaz . As you all know buying my range rover has been a very emotional journey . But you all have made it easier for me to go through . Your attention to detail has been fantastic . Your bespoke sevice is second to none so from me my boys I would like to say a very big thank you . Andrew will be looking down on us all knowing we have made the right choice . X Love Victoria

"Della and Karl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dear Adam and Menaz I want to say a big thank you for all the work that you both have done to make my husband the happiest man on earth! We have had the best service ever dealing with you both. You made the whole service so easy with you doing all that was concerned with the purchase of our new Range Rover. My husband has not stopped smiling and would like to say again thank you and no doubt we will be doing business with you again in the future. Della and Karl Xx

"Daryl Hall"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just picked up my new Kitted out Range Rover Sport from the lads at AutoLab. The purchase experience has been first class with a very personal touch from the moment I first arrived to discuss a potential deal to when I collected the finished vehicle gleaming and pristine in their show room a few weeks later. The work/adaptions carried out have been done to a remarkable standard by a very highly skilled and experienced team and for a fantastic price as well. Knowing the potential dangers of buying used cars nowadays I put my trust in these lads to use their experience to find/sell me the right vehicle and they did not disappoint. I cannot recommend them highly enough. I'll be calling in for a coffee next time I pass. Cheers lads

"NADEEM AZIZ"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i would like to Say a big Thankyou to all the Team at AUTO LAB but Especially To Saj who i dealt with though out my experience off buying my Range Rover Sport. very helpful every time we spoke even calling after id purchased the car , to provide that extra customer service. amazing CAR i could not be happier. i will be back in a few years for a UPGRADE......

"Paul Lelew"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Range Rover Sport from Autolab about 18 months ago. They sourced a low mileage, high spec vehicle and modified to my specification including installing a DVD player with screens in the headrests. I found dealing with Autolab was a great experience, they listened, suggested and were extremely professional throughout the process. I wouldn't hesitate in recommending Autolab as the are a truly outstanding in terms of ability and service.

"Paul Rava"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can I pass on my thanks to you and the Autolab team, I have never purchased a bespoke car like this before and you made it effortless from the test drive to choosing the colour, your help and advice was excellent. The finished car looks great and I have already passed on your details to a few envious friends. All the best Paul

"Max Wynn"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve always been into cars for a long time and change them often. I came across Autolab when I was looking for a new range rover. I’ve always bought my cars from specialist dealers and the guys amazed me with what they do. I actually bought a different car from my original choice as they customised my new one for me just the way I wanted. We spent a bit of time deciding on the right look and I placed my order. My car was ready for me earlier than I expected and the lads kept it there for another 4 weeks until I was ready to collect and they also took my old car off me in part exchange. Honestly, I’ve never been looked been looked after so well on a purchase. All the team have been great and I’ve just been back in to sort out my private plate transfer. The guys are looking for my next car for the Mrs and when the right thing comes up they’ll call me. I’ve had my car a month now and people stop me everywhere, it’s a joy to drive and stunning in looks! I’m proper made up! Max

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Dealership Information

EXPERT NATIONWIDE DEALERSHIP

OPERATING SINCE 2014

Over the years, AutoLab have developed a range of services in direct response to customer needs. This ensures that we are always providing end-to-end vehicle solutions, no matter what the requirements may be. One of the Country’s Leading Used Vehicles Dealership

HIGHLY SKILLED TECHNICIANS

A CUT ABOVE THE REST

With years of experience between us, our designers and technicians take great pride in their workmanship. Working with you from inception to implementation, our service is completely bespoke to you. AutoLab strives to provide customers with the most prestige vehicles in the industry, tailoring finance packages, part-exchange options and upgrades to each and every person.

NURTURING YOUR VISION

WHAT IS OUR GOAL?

Your satisfaction is our ultimate aim. In order to guarantee this, AutoLab spend the time to thoroughly understand your vision and turn it into a reality. We want you to be proud of your car and amazed with the finished transformation, so working with you to achieve this is our highest priority. Providing fantastic value for money is what we specialise in, ensuring to deliver the highest standard of service at a cost that is affordable to you. Reviews available to view.

 

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766 reviews4.9 out of 5 stars — Rated Excellent
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    Contact Information

    Address

    Autolab UK Ltd
    Unit 2a Jubilee Business Centre Gate Street
    Blackburn
    Lancashire
    BB1 3AQ

    Get in touch

    01254 427068
    http://www.autolabuk.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autolab UK Ltd

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