739 reviews from our car dealer reviews community
Leave a review for Autolab UK Ltd
Leave a review

739 reviews from our car dealer reviews community

Leave a review for Autolab UK Ltd
Leave a review
"New Car - Same Great Service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I originally bought a mercedes c class with a conversion nearly 2 years ago and at the time i also fell in love with the ranger rovers on display. 2 years on, I've now changed to a wonderful range rover and couldn't be happier. The team at Autolab are very helpful and it was great to see them in their new showroom which was very impressive. The whole team are great and i dealt with Adam (again) who gave me a decent price for my trade in and took the merc back off to me. I look forward to hopefully seeing them in a few years when i can get the new shape range rover #startsaving!!

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+12 Found this review helpful
"Great service and people"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A car dealership which treats you with respect from start to finish and even after. I've used Autolab twice now and I always continue to use them year on year. They are a trustworthy company who treat you with respect and go above and beyond to create the perfect car for you. They will source whatever car and spec you require and make the car personal and individual for you. One thing that Separates autolab from other companies is not just the great value for money but it's the customer service. They keep you updated step by step and even after you have collected your car they carry out after care calls to ensure your happy and have no issues. They even make sure you get home safe after collecting your car and that's what makes them so different. Great company, amazing ethos, brilliant range of Cars and fantastic service! 10/10 all day long!

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+12 Found this review helpful
"MY STORY"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now had my Range Rover Sport 6 months so time for my story.... I found Autolab on the internet and fell for the style and look of their cars. So i just had to contact them, spoke to Adam and made an appointment to go and see what they are all about. I was given a full guided tour and wow I was impressed these guy's know what they are doing. So sat with Saj and talked all things Range Rover and he definitely knows his stuff. Decided to go for a Black Range Rover Sport with the Autobiography body kit with all black leather seats with the Bentley stich . 2 weeks later I went to collect my car it was better than I thought it would be. I was over the moon with the whole process from start to finish. As I said at the start of my story had my car 6 months and I have had no problems at all with my car. Since owning my car i get so many comments about how amazing it looks. I have recommended Autolab to family and friends. So if you want to stand out in a crowd go and have a coffee with Saj and Adam and live the dream you won' t be disappointed. Thanks again to all at Autolab for a excellent job. I will be calling in again when I am ready for a upgrade..... Kevin......

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+8 Found this review helpful
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"My experience at Autolab UK Ltd"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So after spending close to 30k for my Range Rover sport I couldn't have been happier as it was an excellent example the customer service was second to non when they were getting a sale. but after owning the car for 3 months I was missing my speed fix, upon revaluing the car for a trade in I find to be offered £15k trade in! I was devastated to find I'd be loosing close to £15000 after 3 months of ownership! After further investigation I found the 'genuine autobiography kit' wasnt right along with the wheels and interior so I had paid so much money for a car which was advertised as genuine. After contacting autolab it has took over a month of struggling to get any kind of communication, promised returned calls (which was completely the opposite to when i first bought the car) they finally offer me 19k and tell the cars have depreciated in the 3 months of ownership even though they are continuing to sell the same car,spec and condition for £29k! Can't help but feel ripped off! Just leaving a review about Autolab UK to warn people to avoid or go in with your eyes open to what your actually paying for.

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+7 Found this review helpful
"Friendly, informative and honest"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've visited Autolab UK on two occasions and staff were helpful but not pushy and showed me around their fabulous new Showroom and also their workshops where vehicles were in different stages of being prepared / customised. They were honest about their pricing structures and if you want an individual WOW factor vehicle then they will have one for you. Haven't been to a Garage which has so much exciting stock at affordable prices.!!! John, Mold, North Wales.

"Keith Collett"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After 8 years of driving my Range Rover Sport HST I/we decided it was time to renew. After a period looking for an updated equivalent we happened upon Autolab's website, saw and liked the look of it's work and business concept i.e bespoking low mileage , slightly used cars - Range Rovers. After fixing to drive up from Warrington to meet Adam, we actually had a long discussion with Menaz. As a result and rather uncharacteristically for me, we opted to risk modifying and respraying a 6 month old HSE Dynamic from black to blue. A month later, during which Menaz took it on his own initiative to find a higher spec car with extended warranties plus tow bar and electrics, we now have an immaculate, stunning and unique car. So just under a week in with our 'new' car and a number of texts to and fro with Menaz, on a 'text a friend when manual indecipherable...' basis, we remain delighted. I'm confident that this will continue and Menaz with his Autolab team will provide post sales care as/if needed. Keith and Tina

"Victoria George"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi Adam Saj and Menaz . As you all know buying my range rover has been a very emotional journey . But you all have made it easier for me to go through . Your attention to detail has been fantastic . Your bespoke sevice is second to none so from me my boys I would like to say a very big thank you . Andrew will be looking down on us all knowing we have made the right choice . X Love Victoria

"Della and Karl"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dear Adam and Menaz I want to say a big thank you for all the work that you both have done to make my husband the happiest man on earth! We have had the best service ever dealing with you both. You made the whole service so easy with you doing all that was concerned with the purchase of our new Range Rover. My husband has not stopped smiling and would like to say again thank you and no doubt we will be doing business with you again in the future. Della and Karl Xx

"Daryl Hall"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just picked up my new Kitted out Range Rover Sport from the lads at AutoLab. The purchase experience has been first class with a very personal touch from the moment I first arrived to discuss a potential deal to when I collected the finished vehicle gleaming and pristine in their show room a few weeks later. The work/adaptions carried out have been done to a remarkable standard by a very highly skilled and experienced team and for a fantastic price as well. Knowing the potential dangers of buying used cars nowadays I put my trust in these lads to use their experience to find/sell me the right vehicle and they did not disappoint. I cannot recommend them highly enough. I'll be calling in for a coffee next time I pass. Cheers lads

"NADEEM AZIZ"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i would like to Say a big Thankyou to all the Team at AUTO LAB but Especially To Saj who i dealt with though out my experience off buying my Range Rover Sport. very helpful every time we spoke even calling after id purchased the car , to provide that extra customer service. amazing CAR i could not be happier. i will be back in a few years for a UPGRADE......

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Dealership Information

EXPERT NATIONWIDE DEALERSHIP

OPERATING SINCE 2014

Over the years, AutoLab have developed a range of services in direct response to customer needs. This ensures that we are always providing end-to-end vehicle solutions, no matter what the requirements may be. One of the Country’s Leading Used Vehicles Dealership

HIGHLY SKILLED TECHNICIANS

A CUT ABOVE THE REST

With years of experience between us, our designers and technicians take great pride in their workmanship. Working with you from inception to implementation, our service is completely bespoke to you. AutoLab strives to provide customers with the most prestige vehicles in the industry, tailoring finance packages, part-exchange options and upgrades to each and every person.

NURTURING YOUR VISION

WHAT IS OUR GOAL?

Your satisfaction is our ultimate aim. In order to guarantee this, AutoLab spend the time to thoroughly understand your vision and turn it into a reality. We want you to be proud of your car and amazed with the finished transformation, so working with you to achieve this is our highest priority. Providing fantastic value for money is what we specialise in, ensuring to deliver the highest standard of service at a cost that is affordable to you. Reviews available to view.

 

Manufacturers: Sells a variety of makes and models
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739 reviews4.9 out of 5 stars — Rated Excellent
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    Contact Information

    Address

    Autolab UK Ltd
    Unit 2a Jubilee Business Centre Gate Street
    Blackburn
    Lancashire
    BB1 3AQ

    Get in touch

    01254 427068
    http://www.autolabuk.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autolab UK Ltd

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