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27 reviews from our car dealer reviews community
Leave a review for Automotive Cars
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27 reviews from our car dealer reviews community

Leave a review for Automotive Cars
Leave a review
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good afternoon dear 😊 We are APPRECIATE for all your support and help 💯🫂 To be honest,Mr. Tim and manager are very welcome people, you are doing excellent Service!!!We are so excited...Success in your business and all the Best of Luck 🤞

"Genuine car sales and super reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought Audi TT TDI from here and the service was best I've experienced. Even after a week of ownership a brake issue came up and they couldn't help enough and swiftly paid for the work required after purchase. Speak with Paul, super down to earth and very helpful.

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"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Audi a6 from Automotive cars and received a first class service. I would highly recommend these guys, cars are reasonably priced, and very clean. I would definitely come back for another car

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+0 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience buying through Automotive care dealers, had so much assistance and all my questions answered. Would definitely recommend.

"Great Buying Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great buying experience from Automotive Cars. I travelled a long way to get the vehicle which I was a little apprehensive about at first but I have to say Graham from Automotive was great. Answered every question I asked very quickly and knowledgeably and provided a great buying experience. I have had the car around a month now and I am as happy with it as I was when I picked it up so both thumbs up to Automotive Cars. Thank you guys. Would recommend them to anyone

"Recommend, Recommend Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Contrary to the most recent review I cannot speak to highly of the Company! I finally had the chance to buy a 'dream car' a BMW i8. Therefore I wanted no hassle, no high pressure car salesmen, telling me existing car was worth nothing and trying to sell me all sorts of 'add ons', or finance! I had also looked at alternative cars and for the money I was paying I was to say the least surprised at how poorly other cars were presented. So Graham and Paul presented an immaculate car, a test drive in which they effectively just helped me enjoy the experience. Offered me a reasonable part ex on my car and didn't even try to sell me any add ons. In fact I asked for special mats to be included in the deal and they agreed without any fuss. There was one minor issue with the rear camera, which they offered to resolve but in view of the distance were happy for a local BMW agent to fix and pay the bill. If these guys have the car you are looking for, I would be very surprised if you are disappointed in the service. Mal

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"AVOID AVOID AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Feeling extremely generous giving this place and this guys a one full star . But.. let me start from the beginning-do you know saying “woman shouldn’t buy a car”- very sad that in 2021 this is actually still valid. I was about to purchase my very first car so I spoke to the owner -Graham ,saying I would love to have a fiat 500, coincidentally he has had one I the garage. we discussed it, I’ve asked if car had any accidents or issues the answer was no, but I wasn’t sure if I will be eligible for the finance I didn’t go into much details at this point. We then messaged ceveral times. I’ve only just found the Feedback he gave one of his customer on google rewievs- man purchased a car (Range Rover ) out of him and was dissatisfied and purely scammed. Okay then let’s me get through few points Graham - you described yourself and your company as providers of great customer service- whilist I’ve had the most horrible and traumatic experience any woman buying a car could have. I genuinely felt like I was served buy Mathilda’s father from Roald Dahl book. You then describe yourself as a transparent and honest - which is obviously another lie, you never said about car issues , fact that probably was involved in the accident and then you lied again that full parts will be repainted (just a small tip - there is a difference between paint and repaint) And then the part I loved the most- you said- you provide video with full walk around . Yes I got one- fully hiding all the scratches and issues which I’m happy to attach as a prove. For my question if I could see the scratch on a door I was told there wasn’t one , and still missed the fact - 1) rear bumper is scratched 2) front bumper is scratched 3) wing has been taken off the original screws and painted with even a different tone of a colour . For me questioning it mr Cox - responded he couldn’t see it until I pointed it (are we serious? )and this is the best part and I quote “it’s a cheap motor and not a new car” . Ok Graham from what I know you sell mostly- if not only used cars- are all of them in condition like mine? Does the fact that the car is used mean that it has to live your showroom in this state ? Saying to somone that the 5k car is cheap is very subjective and unprofessional, And might be also really hurtful .You describe yourself as a very good trader so I don’t think you should say things like that especially in text messages where they can be easily exposed. Does this mean that you only keep the standards high if it’s bmw, Audi or Range Rover ? (Which is also questionable looking at another mans who got scammed review and I remember you telling me laughing that - yes the job could have be done better. Very very bad approach.) Not to mention I was pushed to pay part in cash which thanks god I haven’t done.. I was told car will get full valet- it was only hoovered, sticky and scruffy - but again too cheap car to pay attention mr Cox? The car arrived with one key only which indeed looked like survived the 2nd world war - on my question to this - another super professional answer “keys get lost, some cars come only with one key “ . They also come with 2 you know .. and also getting new one by fiat is about £100- not a word was said whilist buying of course . After I got car delivered I was going to work - so when I got back I payed more attention to see all the things, I’ve texted Graham , he promissed to sort this out for me. Took us a while to get suitable Saturday - he said it will only need one day. Which is obvs dodgy however it was his own deadline, if I was told car needed to stay there for longer - that wouldn’t be an issue but that was the timeframe I was given . I’ve organised 2 people going over 1,5 in 2 cars during pandemic to get it sorted, one of them asked Graham again if the full parts will be re painted. He said yes. So what I have as a prove in messages as well. Car was delivered a day before so as mr Cox described they could prepare it. Not sure what the preparation was but - parts werent even taken off to respray, you can clearly see a spiderweb on a screws. wings has got a bubbles, it’s the worst paint job I’ve ever seen- make me wonder if I couldn’t do it better with nail varnish ... the bumper was only sprayed in little part, not full as agreed and of course not taken off for the job . The light and side of car dirty of paint and fingerprints . On my pic sending to owner he responded that he don’t know what’s he’s looking at and directed me to speak to the painter Peter. Which again so unprofessional.(Sorry Peter but I think you should change career path as this is not what you are talented with .) again this is not a part of my job to speak to painter- the car was left with you Graham and you only left work 10 minutes before I’ve arrived to you had to know what was the state of the car. I’m pushed unfortunately to raise case with trading standards and the finance company as I’ve tried to get it sorted between me and the trader with failure. I was driving my car back from that That place all in tears, filled with an anxiety and trauma after all this experience I’ve received from automotive cars and Graham . Don’t get fooled by pictures of him raising money for cancer purposes on Instagram and staff whilist he will scam you , waste you time and money.

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+7 Found this review helpful
"Dodgy ... buy elsewhere "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this man. Adam he said his name was , car came with a warranty though it stulipulated that the warranty didn't cover "wear and tear " or electrical issues .. low and behold after less than a week of my ownership the car is riddled with issues that all seem to fall into the above criteria and the seller "adam" has completely washed his hands of it now ignoring me calls and refusing me a refund . I cannot stress this enough DO NOT BUY A VEHICLE FROM THIS COMPANY!!!!

Paul Wheater from Automotive Cars in response to Dodgy ... buy elsewhere

Hi James, Can I please request that you remove this review as we have never sold you a car? I think you may have us confused with another dealership? We are Automotive cars based in Keighley west Yorkshire and pride ourselves on our customer feedback. There is a dealership with a similar name based near us, I'm assuming this review relates to them and not us. My direct mobile is 07462101415 if you need to contact me to clarify. Regards Paul.

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"Polite and easy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my dream car from Automotive Cars and found the entire experience incredibly easy. I dealt with Paul, with whom I communicated mostly via Whattsapp. He was polite, friendly and easy to deal with. The car was very reasonably priced and in mint condition. I test drove it on Tuesday and it was on my driveway by Thursday. Highly recommended.

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+1 Found this review helpful
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"Do not buy a car here"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought site unseen £43490 Range Rover 1 owner 29k miles car. It was listed as a black pack car, but it's not. I asked for honesty on the condition of the car, asked if it had been painted anywhere and was told they painted the bumper, on inspection the car has been painted on 7 of its 11 panels and very badly painted at that. Wheels are refurbed but refurbed over the damage and one is buckled on the rim. Rear bumper needs replacing due to damage covered up which cant be repaired so needs replacing. On inspection they delivered a car with 38 faults in total, I got a £1000 refund on request but that will cover half its faults. I suggest you buy nothing you if you have not seen yourself their descriptions can not be trusted.

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+10 Found this review helpful

Automotivecars from Automotive Cars in response to Do not buy a car here

Hi Darren, sorry to hear you have had a bad experience whilst purchasing a car from Automotivecars. We pride ourselves on great customer service and also being very honest and transparent. We provide full walkaround videos on request of our vehicles, and we prepare them to a very high standard. You initially left us fantastic feedback. You contacted us to let us know you had found an issue with the paintwork on one of the panels, which we agreed to cover the costs for and refunded you, £1000, immediately to have it rectified, and also some compensation. You later contacted us to say you were still unhappy with the vehicle. At this point we decided that the best course of action would be for us to take the car back, un wind your finance and resend you the full balance. We even offered to collect the vehicle from you. So we contacted the finance company to get this in place. Upon calling you to let you know, you decided to shout obscenities down the phone, and then threaten us. We recorded this conversation and forwarded it to the police as it was in such distaste, and also the finance company. At the end of the call you did however state that you would be keeping the car. We find it hard to believe that you were that dissatisfied with the vehicle if you were prepared to keep it despite us offering to collect it and give you a full refund. At no point would you allow us the opportunity to inspect the car to see the “faults” you mentioned.

Darren Revell in response to Do not buy a car here

You lied the car was a black pack car, you lied the car had had paint repairs on one panel it had repairs 7 panels and the painters who inspected the cars said it was the worst paint repairs they had seen in 20 years with huge paint runs and silicon issues on every panel, you covered up the bumper was split with the only repair that was made you confessed to and you said the finance company inspected this car and the finance company confirmed they did not inspect the car. You offered a refund ONLY if I took my reviews about you offline and I objected you trying to cover up my experiences of you this way. I also confirmed why I would not give the car back to you which is I did not want you to sell it to some other unsuspecting mug. I also told your business I suffered from Complex PTSD and you took advantage of me caused me stress which set my recovery back ontop of the stress Covid brought me last year. I stand by every thing I said about who you are, and what you represent. Send the Police to see me any time, I'll be happy to introduce them to the people who reviewed your work and the subsequent repairs I have had to make to this car to bring it back to a useable standard. You should be ashamed of yourself and the lies you tell.

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Dealership Information

Automotive Cars is an Independent dealership that is based in Keighley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
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Car Sourcing
Finance
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Servicing
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Ratings
27 reviews4 out of 5 stars — Rated Very Good
Excellent
19
Very Good
1
Average
1
Poor
1
Terrible
5

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    Address

    Automotive Cars
    3D Aireworth Mills Aireworth Road
    Keighley
    West Yorkshire
    BD21 4DH

    Get in touch

    01535 607976
    http://www.automotive-cars.co.uk

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    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Automotive Cars

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    FCA Ref: XXXXXXXXXX
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