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Good garage, very helpful and nice selection.
I purchased an Audi SQ5 from Autopoint Stansted in Dec 2020 for a fair price i thought, I contacted Autopoint about the vehicle and asked for walk round of the vehicle as i live about 380 miles away, Autopoint asured me the car was in perfect condition with very slight damage to the right hand front wheel, on this i decided to purchase the vehicle and arranged to pick it. I arrived by train and when i got there it was rainning heavy so only had a quick look around the car before driving away. The vehicle was parked up on my drive as i was working from home and could not travel due to COVID, by the time i got the vehicle cleaned polished i found over 30 deep scratches that would not polish out and needed paint to repair. The garage that polished the vehicle for me told me there had been a silicon polish applyed the body to hide the scratches. Autopoint offered to try and polish the scratches out (that i have already been told need painting to repair) if i take the vehicle 380 miles (at my cost) down to a garage he uses. I explained the scratches need paint and i cant travel because of the lock down. His reply was all he could offer was to try and polish the scratches out. About £100 pound in fuel to be told what i already know. Be very carfull when buying anything from this garage, they give dealers a bad name.. Well done!
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autopoint stansted ltd from Autopoint Stansted in response to Audi SQ5
Good afternoon sir, thank you for taking the time to leave your much valued feedback. we continually strive to improve our customer buying experience and services and will address the concerns you have raised with all members of staff. We are dissapointed to hear that after taking delivery of the six year old Audi sq5 purchased from us that you have now found some stone chips and scratches some five months later although you have no doubt washed, polished and used the car in this time period. It is also surprising that these chips/scratches had not been noted earlier taking into account your job ( quality control and end of line inspector for Nissan U.K Sunderland ) We can only apologize and once again offer to have our approved bodyshop polish the car free of charge for you. If we can be of any further assistance please do not hesitate contacting us. Regards Autopoint stansted
I had been looking for a Kia Sorento for a few weeks saw this one at Autopoint Stansted car sales although I live just outside Dover a good 80 miles away, a quick phone call to arrange a viewing and test drive a great motor decided to buy there and then. Tony arranged for the car to be delivered a few days later complete with new Mot and service, minor problem with handbrake after a couple of days, Tony arranged for the car to be collected and leave us with a courtesy car a brilliant back up and support from Tony at Autopoint Stansted I can fully recommend them and will use them when we replace our daughters car. Thanks you. Graham Perrin
I can’t fault Autopoint Stansted, the service has been fantastic. Communication has been amazing, car is immaculate. I was unable to collect in person, so they delivered it direct to my door with full service history
tony fells from Autopoint Stansted in response to Fantastic Service
Hi, THANK YOU FOR YOUR KIND REVIEW. WE ARE PLEASED YOU ARE HAPPY WITH YOUR NEW FORD FUSION. PLEASE DO NOT HESITATE CONTACTING US IF WE CAN BE OF ANY FURTHER ASSISTANCE. REGARDS AUTOPOINT STANSTED
Purchased mercedes c250 well pleased presented like new salesman very knowledgeable friendly and aftersales support was super Would certainly buy my next car from them
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Excellent garage, very helpfull staff without being pushy ( unlike bad experience with others ! ) did what they promised and we are very happy with our nissan.( we Will go back to them next time we are looking ) Thankyou for your patience ! !
Autopoint Stansted could not have been more helpful and friendly service, thank you guys, love love love my car.
excellent service, very nice car, would recommend, 5 +++++
THANK YOU AUTOPOINT IN STANSTED, VERY HAPPY WITH YOUR SERVICE AND THE CAR IS FAB ! ! WILL BE BACK TO YOU NEXT TIME.
Autopoint are refreshing compared to all the other garages we visited. They were friendly, Know there stuff and efficient getting the car we bought ready quickly. will go back to them next time. Thank you.
Covering the Stansted and Essex areas, Autopoint Stansted provide a used car service to those who are looking to purchase their next car. With around 40 to 50 cars in stock, they are able to offer not only the more popular family car choices but also prestige, sports and 4x4 options too.
Manufacturers: Sells a variety of makes and models
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