Karlie B, June 2025
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Extremely happy with my beautiful car and the great service I received from Tony at AutoPoint Standstead Mountfitchet he even fitted new tyres for me at no added cost! He answered all my questions and annoying emails without a complaint. Would definitely highly recommend!! Thank you so much Tony! X
+1 Found this review helpful
Mark P, September 2021
"Great Service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a car from Tony and he was a pleasure to deal with and provided excellent after care.
+2 Found this review helpful
tony fells from Autopoint Stansted in response to Great Service.
Good afternoon,
thank you for your kind 5 star review.It was a pleasure meeting you and we hope you continue to enjoy your new car but, in the meantime if we can be of any further assistance please do not hesitate contacting us.
Kind regards
Autopoint Stansted
Elliot M, April 2021
"Good Garage, very pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good garage, very helpful and nice selection.
+2 Found this review helpful
Frank P, March 2021
"Audi SQ5 "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased an Audi SQ5 from Autopoint Stansted in Dec 2020 for a fair price i thought, I contacted Autopoint about the vehicle and asked for walk round of the vehicle as i live about 380 miles away, Autopoint asured me the car was in perfect condition with very slight damage to the right hand front wheel, on this i decided to purchase the vehicle and arranged to pick it. I arrived by train and when i got there it was rainning heavy so only had a quick look around the car before driving away. The vehicle was parked up on my drive as i was working from home and could not travel due to COVID, by the time i got the vehicle cleaned polished i found over 30 deep scratches that would not polish out and needed paint to repair. The garage that polished the vehicle for me told me there had been a silicon polish applyed the body to hide the scratches. Autopoint offered to try and polish the scratches out (that i have already been told need painting to repair) if i take the vehicle 380 miles (at my cost) down to a garage he uses. I explained the scratches need paint and i cant travel because of the lock down. His reply was all he could offer was to try and polish the scratches out. About £100 pound in fuel to be told what i already know. Be very carfull when buying anything from this garage, they give dealers a bad name.. Well done!
+0 Found this review helpful
autopoint stansted ltd from Autopoint Stansted in response to Audi SQ5
Good afternoon sir,
thank you for taking the time to leave your much valued feedback. we continually strive to improve our customer buying experience and services and will address the concerns you have raised with all members of staff. We are dissapointed to hear that after taking delivery of the six year old Audi sq5 purchased from us that you have now found some stone chips and scratches some five months later although you have no doubt washed, polished and used the car in this time period.
It is also surprising that these chips/scratches had not been noted earlier taking into account your job ( quality control and end of line inspector for Nissan U.K Sunderland )
We can only apologize and once again offer to have our approved bodyshop polish the car free of charge for you.
If we can be of any further assistance please do not hesitate contacting us.
Regards
Autopoint stansted
Graham P, November 2019
"Great garage, great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I had been looking for a Kia Sorento for a few weeks saw this one at Autopoint Stansted car sales although I live just outside Dover a good 80 miles away, a quick phone call to arrange a viewing and test drive a great motor decided to buy there and then. Tony arranged for the car to be delivered a few days later complete with new Mot and service, minor problem with handbrake after a couple of days, Tony arranged for the car to be collected and leave us with a courtesy car a brilliant back up and support from Tony at Autopoint Stansted I can fully recommend them and will use them when we replace our daughters car.
Thanks you.
Graham Perrin
+2 Found this review helpful
Rosemary F, August 2019
"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can’t fault Autopoint Stansted, the service has been fantastic. Communication has been amazing, car is immaculate. I was unable to collect in person, so they delivered it direct to my door with full service history
+3 Found this review helpful
tony fells from Autopoint Stansted in response to Fantastic Service
Hi, THANK YOU FOR YOUR KIND REVIEW. WE ARE PLEASED YOU ARE HAPPY WITH YOUR NEW FORD FUSION. PLEASE DO NOT HESITATE CONTACTING US IF WE CAN BE OF ANY FURTHER ASSISTANCE. REGARDS AUTOPOINT STANSTED
Bob H, May 2018
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased mercedes c250 well pleased presented like new salesman very knowledgeable friendly and aftersales support was super
Would certainly buy my next car from them
+5 Found this review helpful
Alan E, December 2017
"FIRST CLASS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent garage, very helpfull staff without being pushy ( unlike bad experience with others ! ) did what they promised and we are very happy with our nissan.( we Will go back to them next time we are looking )
Thankyou for your patience ! !
+9 Found this review helpful
Danni, December 2017
"5+++++++ superb,great service, friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Autopoint Stansted could not have been more helpful and friendly service, thank you guys, love love love my car.
+5 Found this review helpful
Tim S, October 2017
"+++ Excellent +++"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
excellent service, very nice car, would recommend, 5 +++++
+7 Found this review helpful
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