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14 reviews from our car dealer reviews community
Leave a review for Autotrade Ayr

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14 reviews from our car dealer reviews community

Leave a review for Autotrade Ayr
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"A new BMW and a very good experience. "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very good experience. Craig, the owner of Auto Trade Ayr, was very professional in his dealings with me. I saw the advert for the BMW on Autotrader and contacted them by phone. I wanted a part exchange for my old car and Craig offered me £4000 over the phone. I explained to Craig that the Dacia had some damage to a rear fender and he offered me £3900 for my car subject to inspection. On arrival at the garage. Craig inspected my car and still offered me £3900 as he had promised. The car Auto Trade sold me was lovely and almost looked brand new. Anyway, I am very happy with the car I bought from Auto Trade and so far it seems to be running well however Auto Trade said that if there was any problem with the car they would take it back and repair it. So far, no problems. I would recommend Auto Trade Ayr to anyone who is buying a car as the owner seems a very trustworthy and professional individual. Thanks for the good experience and hopefully I will be back on day.

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+2 Found this review helpful
"Service above and beyond the call!"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a car from this dealership. There was a significant problem with the vehicle of which neither of us was aware and which only came to light after the sale. The dealership swiftly and completely resolved the problem at minimum inconvenience to me. I could not be more grateful for their assistance and their 'can-do' attitude.

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+4 Found this review helpful
"The sale with Autotrade went really well"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sale with Autotrade went really well and I recommend them.

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+3 Found this review helpful
"Very helpful"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a very nice, clean Citroën C5 estate from Autotrade Ayr a couple of weeks ago. Staff very friendly, helpful and reasonable. Recommended.

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+3 Found this review helpful
"great service and deal"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely low mileage Volvo V40, 2 keys, dealer service history, all staff very helpfull. I recommend Autotrade in Ayr.

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+3 Found this review helpful
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"Many issues with the car"
2.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here back in August and I have had endless issues, the car had been back to Autotrade, a local garage and even back to it's mail dealer and I still don't know if its been sorted. The dealer who sold me the car has been helpful but the repairs have been very slow and unsuccessful. I may have just been unlucky.

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+1 Found this review helpful
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"Fiat 500 buyer"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good all round! I bought a Fiat 500 from Autotrade back in June and I have had no issues with it at all, it was really good value for money and runs really well. The dealers were really helpful. I have no complaints at all and would happily recommend this dealership to anyone looking to buy a good quality used car.

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+2 Found this review helpful
"ralph1287"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes-Benz vehicle advertised as full service history, which had a new MOT thanks to Autotrade Ayr. I was informed one of the suspension components, it's exact name escapes me, had been replaced for the MOT too. Having bought the car I noticed all four tyres were on the wear markers - I took it to a tyre specialist and was informed all four tyres were verging on the illegal. They hadn't even showed as advisory on the MOT. Furthermore, I felt a knocking noise from the front suspension. I took the car to an independent specialist who informed me the part that had allegedly been replaced had been on the car for years and was in need of immediate replacement. I went back to Autotrade - I wanted four new branded tyres and a genuine Mercedes replacement suspension park. After some debate they eventually agreed to pay the cost for budget tyres and generic suspension part and I made up the difference. I had further issues with the car and decided to contact Mercedes-Benz Giffnock, who's stamp was in the service book, to verify the servicing on the car. They took the registration and chassis number and confirmed they'd NEVER serviced the car and that the service stamps were fake. Now I can't say for sure that the dealer knew the service history was falsified, though my sneaking suspicion is they might well have, but they should have known the tyres were almost illegal and told me a crucial suspension part had been replaced when it hadn't. I traded the car in after a couple of months for a brand new VW and lost a lot of money in the process - but at least I knew what I was buying. Honesty and trust are a big factor for me when it comes to buying a car and for that they score a zero and I'll never return there.

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"Margaret"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sale with Autotrade went really well with no problems at all, they were a very professional company and made the purchase simple and straightforward. I'd absolutely recommend them the customer service was excellent.

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"Autotrade Ayr"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my experience with Autotrade Ayr I found the price was a bit high but also maybe it was the make of the car, thats my only negative. Otherwise they were really good to deal with as a car dealer and I would still recommend them.

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Dealership Information

Autotrade Ayr is an Independent dealership that is based in Ayr. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4.2 out of 5 stars — Rated Very Good
Excellent
10
Very Good
1
Average
1
Poor
2
Terrible
0

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Contact Information

Address

Autotrade Ayr
104 Green Street
Ayr
Ayrshire
KA8 8BG

Get in touch

01292 283706
http://www.autotradeayr.co.uk

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

78%
Would recommend this dealer to family and friends
85%
Thought the dealer was knowledgeable and helpful
75%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Autotrade Ayr

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Directors: XXXXXXXXXX
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