Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


19 reviews from our car dealer reviews community
Leave a review for Autotrade Ayr
Leave a review

19 reviews from our car dealer reviews community

Leave a review for Autotrade Ayr
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Many issues with the car"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here back in August and I have had endless issues, the car had been back to Autotrade, a local garage and even back to it's mail dealer and I still don't know if its been sorted. The dealer who sold me the car has been helpful but the repairs have been very slow and unsuccessful. I may have just been unlucky.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful

Ashearer in response to Many issues with the car

Hi no you were not unlucky rip off more like it’s, same as me and many more , if ur up for it’s l got local paper doing story to stop Craig ripping people off just get in touch cheers

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Fiat 500 buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good all round! I bought a Fiat 500 from Autotrade back in June and I have had no issues with it at all, it was really good value for money and runs really well. The dealers were really helpful. I have no complaints at all and would happily recommend this dealership to anyone looking to buy a good quality used car.

Get Car Leasing

Reviewer has confirmed their email address

+2 Found this review helpful
"ralph1287"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes-Benz vehicle advertised as full service history, which had a new MOT thanks to Autotrade Ayr. I was informed one of the suspension components, it's exact name escapes me, had been replaced for the MOT too. Having bought the car I noticed all four tyres were on the wear markers - I took it to a tyre specialist and was informed all four tyres were verging on the illegal. They hadn't even showed as advisory on the MOT. Furthermore, I felt a knocking noise from the front suspension. I took the car to an independent specialist who informed me the part that had allegedly been replaced had been on the car for years and was in need of immediate replacement. I went back to Autotrade - I wanted four new branded tyres and a genuine Mercedes replacement suspension park. After some debate they eventually agreed to pay the cost for budget tyres and generic suspension part and I made up the difference. I had further issues with the car and decided to contact Mercedes-Benz Giffnock, who's stamp was in the service book, to verify the servicing on the car. They took the registration and chassis number and confirmed they'd NEVER serviced the car and that the service stamps were fake. Now I can't say for sure that the dealer knew the service history was falsified, though my sneaking suspicion is they might well have, but they should have known the tyres were almost illegal and told me a crucial suspension part had been replaced when it hadn't. I traded the car in after a couple of months for a brand new VW and lost a lot of money in the process - but at least I knew what I was buying. Honesty and trust are a big factor for me when it comes to buying a car and for that they score a zero and I'll never return there.

A shearer in response to ralph1287

Hi l been thought same thing with Craig rip me off for £2000 repairs if u up for it l got local papers doing story on him to try stop him ripping people off get in touch cheers

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Margaret"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sale with Autotrade went really well with no problems at all, they were a very professional company and made the purchase simple and straightforward. I'd absolutely recommend them the customer service was excellent.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Autotrade Ayr"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From my experience with Autotrade Ayr I found the price was a bit high but also maybe it was the make of the car, thats my only negative. Otherwise they were really good to deal with as a car dealer and I would still recommend them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Stephen"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Before the purchase of my vehicle I found the sales staff very attentive and helpful. However they were not forthcoming or nearly as helpful when I discovered that my new car that was advertised with this header *** FULL SERVICE HISTORY*** actually had not had the timing belt replaced when it should have. Of all the service requirements in a car the replacement of the timing belt is the mozt critical. When I asked the question about this situation I was told that it was not Autotrade's responsibility. When I pointed out their header on the original advert the response was "It didn't say full DEALER service history - we are not trying to lie to you but you didn't ask the question - if you had asked the question we would have told you the truth" When I asked for their suggested remedy or solution I was told that they could get the timing belt replaced at cost. I asked for them to come back to me with a quote - THAT WAS TWELVE WEEKS AGO!!!!! The timing belt cost me £495 to be replaced and spoiled the good feeling about getting my new car. So at Autotrade be careful about their claims about service history etc etc. Ironically I came across another review along the same lines as this and when I mentioned it I was told "He is a nutter - we call him the Shaker Man - cos he was shaking every time he came in to complain!" Absolutely shocking!!! Actually when I think of how I was misled, I too can feel myself shaking.............funny that!!!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"EVO"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The range of cars and prices are really good at Autotrade Ayr. There was no normal salesman stuff, It was straight forward and honest from start to finish, so I can tell people I recommend their cars and service. Every question was answered with a 5

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Autotrade Review"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely recommend Autotrade to family and friends, everything went well the vehicle was clean and as expected when we went to get and the dealer resolved all our issues easily

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
"Sam"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Could not fault the service I received from Autotrade Ayr, so much so I thought I should share it with others. I live in Dundee and was looking for a used Audi A4. Having searched nationally on the internet I found Autotrade Ayr to be very competitively priced. I can genuinely say I feel I got a real bargain, and I was given a very good price for my trade in. Having now driven my new car for a while I am delighted with my purchase. Thanks to Greg and all the staff, I am more than happy to recommend.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Autotrade Ayr is an Independent dealership that is based in Ayr. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews4.2 out of 5 stars — Rated Very Good
Excellent
14
Very Good
1
Average
1
Poor
2
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Autotrade Ayr
    104 Green Street
    Ayr
    South Ayrshire Council
    KA8 8BG

    Get in touch

    01292 283706
    http://www.autotradeayr.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autotrade Ayr

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more