11% Reviews
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88% Recommend
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9 reviews from our car dealer reviews community
Leave a review for Avalon Autos

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9 reviews from our car dealer reviews community

Leave a review for Avalon Autos
Click on the stars to start your review
"Friendly dealer, helpful and no pressure"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Peugeot 3008. Dealer was friendly and helpful from the start, honestly spoke about the car and did not pressure us into making a decision. He gave us plenty of time to consider our purchase. Process was quick and easy. Would definitely recommend

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"Honest, friendly dealer"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a ford focus from Avalon autos with part exchange, dealer was friendly, honest and helpful from start to finish. Definitely recommend!

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"Faultless car faultless service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mini Cooper D and was such a stress free process from start to finish. Used car dealers have a bad rep but this guy turns all that around. A genuine & honest family man that wants to sell top quality cars. Fantastic car, recommend him 100%.

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"Good Service"
4.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw ad on Autotrader and MX5 was as described and in great condition.Paid deposit and arranged to collect Travelled up by train and Grant came to collect me from the station.All paperwork was ready to process,found Grant very easy to talk to,and he was very knowledgable on mechanicals of cars I would have no problem in recommending Avalon Autos for your next car purchase. I will definitely be recommending them to my friends.

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" Steer clear"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No different to any other. Problem and this clown behaves the same as all the rest. So if you decide to buy from this parasite make sure you get a thorough check up of the car cause any problems and your on your own. £6000 for a car I can't use. Getting cranky.

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+1 Found this review helpful

Grant Marsden from Avalon Autos in response to Steer clear

This review is unjustified. We have said to mr clark all along to bring his audi back and we will repair his car free of charge. (Please see text message screen shots atttached). Free of charge only includes parts and labour. Unfortunatly mr clark returned the car with very little fuel in it. (Please See photo attached). For the diagnostic equipment to carry out a forced regeneration on the diesel particulate filter the car needs a minimum of 1/4 tank of fuel which will ONLY then allow the diesel particulate filter to regenerate.(please see photo attached of computer screen with required criteria that needs fullfilling to allow dpf to regenerate). All this car requires to rectify the customers complaint is a glow plug (£11) and the diesel particulate filter regenating which is caused by short journeys. (diesel particulate filters only regenerate at normal operating tempretures and it takes around 20 minutes to regenerate). Mr clark has owned this car for 3 months and ONLY covered less than 1000 miles. He is clearly not fullfilling the required criteria to make the diesel particulate filter regenerate as it is designed to do. Please also see photo of the fault codes. We have always done our best to rectify the issue with mr clarks car but our warranty does not cover putting fuel in cars. All we asked is if we put £30 worth of diesel in his own vehicle how does he intent to refund us with the money. The cars repair will be free of charge like we have said all along. Please se all photos of sceen shots of our text communication regarding mr clarks car plus 3 other photos. 1. fuel guage. 2. Diagnostic equipment showing car needs at least 1/4 tank of diesel to regenerate the dpf. 3. Fault codes causing customer complaints. Please use our rebuttal to get the full story and hopefully get this unjustified review removed so it does not have a unwarranted negative affect on our future sales with autotrader. Kindest regards, Grant marsden, Director of avalon autos.

John Minett in response to Steer clear

I cannot be live this I found grant at avalon every honest and helpful I will be back for my next car. it just shows you can't please everyone.

wes howes in response to Steer clear

From the service I received today and having spend time talking with Grant I find this review harsh to say the least. Great honest guy who wanted to make sure I was 100% happy and even went out of his way to do so. Purchased an excellent mini copper. Faultless car and service.

"The most pleasant used car sale I've had"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After a nightmare weekend of trawling used car garages, Avalon autos was a refreshing change. Grants description of the Car was spot on, I made an hour and a half journey hoping it would not be a disappointment, however I had a good feeling from talking to him on the phone and as he was making a special trip on a Sunday when he doesn't normally open I thought he wouldn't do this if he didn't have confidence in the car. And true to his word it was immaculate exactly as he had described. A truly refreshing experience and a really nice guy. All the other cars I saw were also to a high standard, I'd have no problem recommending Avalon autos.

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"A true test in good service "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a problem with exhaust diesel filter after purchase from Avalaon Autos recently, excellent service Grant organised repair no hassle great service, lawrie Abercrombie.

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"john minett"
5 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

Grant at avalon was very helpful the price of the car was great no problems I will be back good honest dealer thanks john m

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"Avalon customer"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealership was easy to get to, everything went fine, good customer service the bloke was very helpful, knew his stuff, very reassuring. Found the car on Autotrader and it was bang on as advertised.

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Dealership Information

Avalon Autos is an Independent dealership that is based in Chesterfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
9 reviews4.4 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
0
Terrible
1

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Contact Information

Address

Avalon Autos
Storforth Lane Trading Estate Storforth Lane
Chesterfield
Derbyshire
S41 0QX

Get in touch

http://www.avalonautosltd.co.uk/

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Dealership Statistics

88%
Would recommend this dealer to family and friends
11%
Percent of reviews responded to by this dealer

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