B & J Car Sales reviews, London
0% Reviews
replied to
16% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


6 reviews from our car dealer reviews community
Leave a review for B & J Car Sales

Click on the stars to start your review

6 reviews from our car dealer reviews community

Leave a review for B & J Car Sales
Click on the stars to start your review
"Paul"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes ML from Brian at BJ Car Sales in Tadworth when we were expecting our first child in April 2012, we wanted a big safe car for the family. I paid £16.000.00 We had taken a loan out, put some savings and part exchanged our Audi TT. On the day we were going to pick up the car Brian said he would drop it off. When Brian and his son dropped the car off later that night he said the battery was flat and he could not start it? alarm bells should have started ringing. Our daughter was born in April and we had a dry start to the year, the problems started when we had a bit of rain, the alarm started going off, when we were driving the lights would go on and off (very scary when your driven at night) and the lights would stay on causing the battery to go flat. I called Brian and he said it was just out side the 3 month guarantee and he was not interested. I went to Mercedes in Guildford and the said there was a big problem with the electrics in the boot of the car, the water was getting in and was causing the problems, it was going to be expensive I think £3500 was the price and that may not fix all the problems, I was so fed up with the car I asked what would they give me for the car, they said its worth 7k I nearly cried. I called Brian back and asked would he pay half £1750 to try and get the car fixed, he said NO, I said you have ripped me off and i was going to take further action, he said "go ahead it was not the first time some threatened to take him to court" I could not afford to take him to court and could not afford £3500 to fix it. I found a place in Send that fixed Mercedes and they were great. I got one of the boards replaced for £600 The guy said the car was knackered and he would recommend selling to avoid further costs. So I did, I sold it for £10.000.00 taken a loss off over £6.000.00 in less than a year. I run my own business and have not had time nor money to pursue this but i feel i need to say something so no one else gets loses money on a car by buying from BJ Car Sales in Tadworth.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"JANE"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

EVER BUY A CAR FROM THIS DEALER! IN 2014!! Bought a car recently, on the website indicate 2 key, with 68000 mileage.However when we check the car mileage, is actually 70000 . When we about to make payment, we was asking another space key, and the dealer say they are just receive the car recently and still waiting the previous owner send them the space key. After waiting for 4 weeks, they told us the previous owner couldn’t find the car key! They just making out the story! if the previous owner not sure if she have the space key, they should just advertise the advertisement for 1 key,and is not 2 key!! why would i buy a car with 1 key? and i have to pay another £160 to issue a new key!! And secondly after so long , we still waiting the terms and conditions from them.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"BX"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Keep away from this dealer. They are very rude and helpless. The A4 I bought from them has serious gearbox problem. It costs me £3700.

Respond to this review

+0 Found this review helpful
"Saman"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

B j carsales ltd are a small dealership, probably no more than a dozen cars on the forecourt and one man running the show. The man (whose name I cannot remember) was helpful and explained where my Mercedes had come from, he gave me the keys and let me test drive it, from then on everything was very straightforward and I had the car within a week. I was well taken care of and definitely recommend him.

Respond to this review

+0 Found this review helpful
"Fm"
2.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Terrible customer service Rude Unhelpful

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"I h8 B and J Car Sales"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I bought has had a full red spray (very poor). I did say to the dealer it had been sprayed, he assured me that it hadn't , Mercedes offer 30 year warranty on bodywork and because its been poorly resprayed it's now invalid. Car was supposed to be checked over by main dealer and taxed on collection but not done. Lying and dishonest.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Dealership Information

When you try to use the website for B & J Car Sales (www.bandjcarsalesltd.co.uk) it redirects you to another dealership website, GCS Car Sales (www.gcscarsalesltd.co.uk).

If anyone has any further information about this dealership then please share this with us by leaving a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
6 reviews1.9 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
1
Poor
0
Terrible
4

Add Review


Contact Information

Address

B & J Car Sales
Western Avenue
London
Greater London
W3 0TE

Get in touch

http://www.bandjcarsalesltd.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

16%
Would recommend this dealer to family and friends
16%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Are you the business owner?
Find out about improving your rating by Clicking here

Other Dealerships in Your Area

Stratstone Western Avenue Aston Martin

Western Avenue, London, W3 0TE

0 reviews0 out of 5 stars

GCS Car Sales Ltd

610 Western Avenue, London, W3 0TE

36 reviews3 out of 5 stars — Rated Average
  • Happy chappy reviewed in May 2017
  • Great service reviewed in April 2017
  • “Appaling customer service.” reviewed in March 2017

Z1 Auto Ltd

841 Coronation Road, London, NW10 7QJ

4 reviews2.2 out of 5 stars — Rated Poor
  • Andy reviewed in September 2016
  • z1 auto skoda buyer reviewed in July 2015
  • Dissatisfied reviewed in June 2015

Nissan London West

Western Avenue, London, W3 0RZ

7 reviews3.6 out of 5 stars — Rated Very Good
  • Jason reviewed in October 2016
  • Javed reviewed in July 2016
  • Cant fault them reviewed in June 2016

Renault London West

Western Avenue, London, W3 0RZ

1 reviews4.4 out of 5 stars — Rated Very Good
  • Great! reviewed in March 2017

Royal Saints Autos

Unit 6 Cumberland Business Park, London, NW10 7RT

2 reviews3.1 out of 5 stars — Rated Average
  • PETER reviewed in November 2016
  • Minhas reviewed in July 2016

Auto Capital

Dukes Road, London, W3 0SL

2 reviews3.5 out of 5 stars — Rated Very Good
  • Kemal reviewed in May 2016
  • Excellent all round reviewed in March 2014

Charles Hurst London West

152 Dukes Road, London, W3 0SL

0 reviews0 out of 5 stars

Lookers West London

Dukes Road, London, W3 0SL

0 reviews0 out of 5 stars

Suitable Marques Prestige Sales

Western Avenue, London, W3 0RS

0 reviews0 out of 5 stars

Additional Information About B & J Car Sales

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Benefits for business owners

Owning your dealership's page is an opportunity for your dealership to sell a service that is currently not available anywhere else. We're not just reviews, we get results.

Find out more