Balgonie Motor Company reviews, Lochgelly
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73% Recommend
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15 reviews from our car dealer reviews community
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15 reviews from our car dealer reviews community

Leave a review for Balgonie Motor Company
Click on the stars to start your review
"Terrible sales"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would be extremely wary about using Balgonie Motor Company and the nearby garage who they use to MOT their cars. A car I bought for my son was sold with a new MOT and not a single advisory note was mentioned on the MOT certificate. When I got the car MOT tested (1400 miles later) it failed its MOT and required the following work to be done on it to pass: New complete exhaust system, new front brake disks, new front brake pads, 4 x new tyres, new front brake pipe, new CV boot, 2 x new front wipers. The car was also serviced by this garage and when my local garage did out an oil change on the car I was informed that they had fitted the old oil filter upside down. Avoid this garage at all cost or be prepared to pay out a lot of money afterwards. The car went on to have further problems with the gear linkage arm, battery, CV joint, starter motor, ignition coil pack, ABS system, both rear brakes, hand brake, and the cambelt tensioner which kept failing. This ultimately lead to the cambelt continually being thrown and the water pump failing. This caused the engine to overheat and ultimately seize up. The car is now lying in a scrap yard and my son has been left with an empty bank account and without a car. All this was within 6000 miles of buying the car from this dealer. Stay well clear of Balgonie Motor Company....you have been warned!!!

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"Smooth and easy process. "
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Cirtoen C1 form here in September and The whole experience was great, the dealers were really helpful and friendly and up to now I have had no issues with the car, it was nice and clean and in great condition and a good price. I would use this dealership again.

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"Mac Maclean"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do NOT buy off this dealer. I bought a Peugeot 207 from him late last year and I've had nothing but trouble with it. I've ended up spending over £500 to date on repairs and it is still coming up with faulty messages! It came with a 3 month guarantee and I had to take it back 3 times. One of the appointments was not even booked in! I was getting a faulty air pollution message, was told it was fixed but all they had done was reset the computer. Very angry. Nearly blew the head gasket.

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"Volkswagen Fox"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Useless. Not valeted when handed the car, mud and stones inside. Was told it is a car that is an 'easy fix' handed it in three times in three weeks because in the first 20 miles of being handed the car each time the engine light and possibly battery light with the oil light would come on. Car would either cut out and i would have no power and also couldnt use the footbrake or reverse. Was told it passed an MOT at logelly motors too soon before picking up the car then they tried fixing it at andrew lamont motors the third time, that said it couldnt of passed an MOT. Had a lot of juddering. Drove the car maybe 3-4 days out of the 3 weeks i had it because it was too much of a hazard. Not road worthy. Bunch of cowboys. And had their own valeteer that refunded me, probably too emberresed to talk to me after trying to sell me a death trap. Too many problems, never resolved any of them after going to two different garages.... Goodluck to anyone thats bought one of there horses. And hope you have life insurance.

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"Great service"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with Balgonie Motor Company. In July I purchased a Vauxhall Astra and i am very happy with it! I have had no issues with it, it was nice and clean and in good condition when I received it and it's great value for money. The dealers were very helpful and friendly and able to answer any questions. I was actually very surprised at how easy the whole process was.

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"very good experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really good experience with Balgonie Motor Company! I purchased a Vauxhall Meriva from here back in July. The car was very nice and clean and in very good condition and I have had no issues with it at all. The dealers were very helpful throughout the process which was smooth and easy. i would recommend them to anyone.

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"Angela"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a cheap car ( under 2k) from this dealer 2 weeks ago and i must say ive been very impressed thus far, the car was ready and motd when they said it would be and was even fully valeted. highly recommended.

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"Golf buyer"
3 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Golf from here back in July. It was a flying visit everything was already sorted I just went to collect it, There is some serious damage to the alloys which looks like its beyond repair and have had to have some work carried out on the car but its running okay now. The car was supposed to have just had an MOT but there's no way it could have passed. I am happy with the car now though and its quite good value for money.

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"james brown"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car here on finance tho there was a repair to be done a switch for the passenger window as dose not work from drivers side. When i picked the car up i was told by the garage that it would take 7-10 days to arrive and they would come to my home and replace the switch, i have phoned them many times and they keep fobbing me off it is now 2 and half months and nothing??? Also they forgot to mention the roof leak stay clear of this company, I will be taking this further spent £3200. STAY CLEAR!!!!

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Laura Simpson in response to james brown

I bought a car from here at start of year and seemed good to start with until cracks started to appear. On further investigation the car had been crash damaged and they had tried to disguise this. they bought it back after 40 mins haggling. Stay clear!! They also sold it too me in this condition knowing I had a 3year old child!!

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"John"
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There was a few niggly bits wrong with the car within the first couple of weeks but credit to Balgonie Motor Company they had it all sorted within a day and didn't charge me a penny. I'd happily recommend them to friends, they had a good range of cars to choose from and the staff all seemed very nice.

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Dealership Information

Found in Cardenden near Glenrothes, Balgonie Motor Company have been selling quality used cars to those in the local area for a number of years. Offering popular choices in convertible, saloon and MPV cars they have Skoda, Ford and Peugeot models in stock in their showroom. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Warranty
Ratings
15 reviews3.8 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
1
Poor
1
Terrible
3

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Contact Information

Address

Balgonie Motor Company
Jamphlars Road
Cardenden
Lochgelly
Fife
KY5 0ND

Get in touch

07710 450692
http://www.balgoniemotorcompany.co.uk

Opening times

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Dealership Statistics

73%
Would recommend this dealer to family and friends
73%
Thought the dealer was knowledgeable and helpful
69%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Balgonie Motor Company

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
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