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10 reviews from our car dealer reviews community
Leave a review for Banchory Car Centre
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10 reviews from our car dealer reviews community

Leave a review for Banchory Car Centre
Leave a review
"Great service from John and Bill"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from Banchory Car Centre with help from John and Bill. There was no pressure, our questions were answered and they stepped up to help out. Everything was upfront, honest and delivered as promised. I recommend these guys, and I'm keeping an eye on their stock for a second car.

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+0 Found this review helpful
"Ignorant car sales manager"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This chap is probably the most ignorant I’ve ever met on a forecourt.( total gobshite) I looked at what seemed to be not a bad looking car at first glance and he was giving the usual sales man speech.... when I took a closer look and pointed out the glaringly obvious defects, he walked away, giving it loads! I was a cash buyer but this he also threw in my face. If that’s his attitude in trying to sell a car I’m sure his after sales service won’t be any better. I’d stay clear of this company! Unfortunately I can’t thick zero stars below.....

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+5 Found this review helpful
"Excellent Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wanted a used car to use as a commuter on my 60 mile a day round trip. I went to see Lee at the Banchory Car Centre and he was extremely helpful. I fancied a 62 plate Focus and Lee just gave me the keys for a no quibble test drive. The car drove fine and so I bought it. on the day of collection I didn't have a lift so Lee came to my home and took me to collect the car. Excellent. When I collected the car it was clean, freshly serviced, new MOT and a full tank of petrol. Excellent. I have done over 1000 miles in the car now and it has been faultless. I a really pleased all round. I would certainly use them again.

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+3 Found this review helpful
"Super service and cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed a car on quite a small budget, been around a few garages with either poor service due to low budget or just kept pushing finance. Found Banchory Car Sales through online search, went to see garage and they had 2 cars within budget, the guy was honest advising us that the car closer to budget was the better of the 2 (the other had slight body damage), let us test drive the car - was happy so agreed sale, he serviced and MOT'd car, really neat tidy car well presented and with all paperwork, really helpful staff within 3 days car was ready to be collected and he assisted in arranging the tax for the car online for us. Absolutely recommend the car centre for a car of any budget - service is outstanding and cars are fantastic.

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+3 Found this review helpful
"Really outstanding service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Two weeks ago, we did a trade in deal with Banchory Car Centre. We had spoken to a few other dealers in Aberdeen and Dundee over the last few weeks over several other possible purchases but were not happy at all with their approach and level of knowledge about the cars they were selling and actually so bad that I even considered just going to a car auction. But Banchory Car Centre were amazing. I've been driving since 1981 and I've never encountered such good sevice. in dealing with someone who actually has real knowledge and interest in cars and real pride and care over their level of service. They were very attentive and went to great lengths in resolving some minor squeaks (tailgate) and knocks ( bushings ) before handing the car over. I should add that the trade in price and purchase price was competitive compared to other dealers that treat you like a god in the selling process and then go into hiding if something goes wrong. Truly outstanding.

"Wicked service in a small time frame!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned them one day about the car. They stayed back after closing hours for me to make it I to view it. 2 days later I have a car with a fresh service and no dramas!! Would definitely buy from them again!

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"Overall perfect! "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The overall experience I personally had at Benchory Car Centre was pretty perfect I must say! Touch wood I've had no big issues with the car, there was some small issues at the start but they got sorted. The car was clean and my wife loved it so i'm happy with it. Recommend!

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+0 Found this review helpful
"Never again"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was told to take down my last review from this place because it was bad, but now since we had to pay £400 to sort a car sold by Banchory cars I'm putting it up again! Bought a car from here and we have had nothing but trouble with it. Steering was meant to be fixed before we got it, but the pipe started leaking within a month! We had to drive out to Banchory from Aberdeen with this faulty car as lee wouldn't agree to let a garage fix it here and he would pay them. He agreed to give us a courtesy car which was nice but he gave us a non roadworthy car, which was tiny and with a broken light also only 2 back seats when he knew we had children. Anyways we picked car up just for the engine light to appear. Went back to Aberdeen garage and it cost us £400 to sort out the problems they never fixed! Texted lee but he never cared and didn't bother to text us back. Never again would I deal with this place!

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+15 Found this review helpful

John Smith in response to Never again

I agree with what you say

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"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Benchory Car Centre, they are absolutely fantastic. No issues at all. I bought a Nissan Qashqai back in June and I have had no bother at all with it. It was received really nice and clean and just as described and Its great vale for money. The staff have been very helpful and they are very knowledgeable.

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+1 Found this review helpful
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"my experience of Banchory Car Centre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My own experience of buying a second hand car from Banchory Car Centre was brilliant. The whole process was quick and simple and I found the staff to be very patient people to deal with and really helpful. Would recommend to others definitely.

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+0 Found this review helpful
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Dealership Information

Banchory Car Centre is an Independent dealership that is based in Banchory. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.2 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
1
Terrible
1

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  • Contact Information

    Address

    Banchory Car Centre
    Tillybrake Road
    Banchory
    Aberdeenshire
    AB31 5UN

    Get in touch

    01330 824848
    http://www.banchorycarcentre.co.uk

    Opening times

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Banchory Car Centre

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