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8 reviews from our car dealer reviews community
Leave a review for Baskeyfield Motors

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8 reviews from our car dealer reviews community

Leave a review for Baskeyfield Motors
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"Skoda buyer "
3.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Baskeyfield Motors, the guys there are helpful and the cars they sell are clean. However I wouldn't recommend Skoda's as I've had lots of issues with mine.

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"Happy with my Audi! "
4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Baskeyfield Motors. I bought a lovely Audi of them and so far it hasn't missed a beat. The car was clean, as described and good value for money. Brilliant!

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"Mint! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I highly recommend Baskeyfield Motors and would definitely go back for my next car! They're great lads there and did things without me even asking like refurbishing the wheels! They are a very reputable dealership and everything was mint! Any issues I had were rectified by them!

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"really good "
4.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my car for a while now and it's been perfect. I purchased a Seat Leon back in February and I have had no issues with it. It was clean and in good condition when I received it and it was a very good price. I would happily recommend this dealership.

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"Wouldn't recommend or return"
2.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we purchased from Baskeyfield Motors the car the sales people were very friendly and not pushy at all which you get in a lot of other garages, so purchasing the car was a good experience however i really am disappointed with the after sales. After a few weeks the car started to make a high pitched squeaking sound so we rang Baskeyfield who advised us this was a common problem with golfs, after the noise got worse we rang back again and they eventually had the car in to look at. After looking they said there was nothing at all wrong with the car but the sound was still there. We have since taken it for its MOT and low and behold the garage picked up the problem and rectified it. I rang Baskeyfields to ask if they would reimburse any of the costs as they should of fixed it when we took it in, Mick did say to bring the car in but by this point it was too late as the other garage were doing it, we were told they wouldn't reimburse us so that was that and we were left to fork out the cost when it should of been fixed under the warranty. Due to this issue i wouldn't recommend or go back to purchase another vehicle from Baskeyfield Motors.

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"Cant fault them! "
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and personable dealership. I bought a car from Baskeyfield Motors in January. The made the sale smooth and easy and were very knowledgeable. I would very highly recommend this dealership, the service was second to none.

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"Gemma"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased several vehicles from Baskeyfield Motors over the years and had no issues whatsoever. From the initial visit/purchase to delivery of the vehicle the service was impeccable, the staff are all very helpful and cannot do enough for you. Baskeyfield Motors is always my first stop when I am looking for a new car!

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"jones"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

PROCEED WITH EXTREME CAUTION. Bought an Infiniti from Baskeyfield Motors that came with Gold Plus warranty. Within the space of 64 days it had been at main dealer for 54 days. Required new injectors, DPF regen, new transfer box and engine has tapping noise, none of which was covered by the useless Auto Protect Warranty. Value of repairs of has exceeded £9000. Be very careful, spend your hard earn money wisely.

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Gemma Hall in response to jones

I completely disagree with this comment, I have purchased several vehicles from Baskeyfield Motors over the years and had no issues whatsoever. From the initial visit/purchase to delivery of the vehicle the service was impeccable, the staff are all very helpful and cannot do enough for you. Baskeyfield Motors is always my first stop when I am looking for a new car!

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Dealership Information

Baskeyfield Motors is an Independent dealership that is based in Stoke On Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
8 reviews3.8 out of 5 stars — Rated Very Good
Excellent
4
Very Good
2
Average
1
Poor
0
Terrible
1

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Contact Information

Address

Baskeyfield Motors
Trentham Road
Stoke On Trent
Staffordshire
ST3 4EF

Get in touch

http://www.baskeyfields.co.uk

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Dealership Statistics

62%
Would recommend this dealer to family and friends
75%
Thought the dealer was knowledgeable and helpful
60%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Baskeyfield Motors

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