Beadles Dartford Volkswagen

4 reviews2 out of 5 stars — Rated Poor
0% Reviews
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25% Recommend
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4 reviews from our car dealer reviews community

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"Missleading, rude and unhelpfull"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my vw golf for diagnosing a fault with my DSG gearbox. The staff at reception were very rude and unhelpful. They removed the engine cover and didn’t put it back. After a long phone call asking them where it is, they were still telling me that it may not have been there! Finally they found it and I was told to go and get it anytime! I went to pick it up and someone just handed to me at the reception LOL. I was expecting it to be put back on, nevertheless there was no screws given and I was told it didn’t had any! Well....... they told me there is a oil leak from mechatronic box. Apparently the leak it was at the turbo coolant pipe joint. Only had to tighten the clip and the leak stopped. They wanted £80.80 to replace the screws on the engine cover!. THOSE SCREWS MUST BE DIAMOND. VERY DISAPPOINTED WITH THEM. AVOID AT ANY COST. NOT WORTH IT. N Kolgjini Erith.

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"Terrible customer service! "
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had to take my new car in due to manufacturing faults and staff were very rude and unhelpful. Kept the car for three days. The faults returned in 2 days. Tried calling the manager this time instead, left several messages but he couldn’t be bothered to call back. Very disappointed.

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"Very Nice Dealership"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Tiguan from Wesley Brock in early February 2018 and found Wesley very helpful and generally just a nice guy, this is our third car from this dealership and I hope to use them again in the future

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"Ruby"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff are very unhelpful. They paid no attention to us coming in and walking around the building. It was about 5 minutes after being inside the building someone spoken to us. Then the saleswoman was very unhelpful. She was trying to patronise us because we wasn't buying the vehicle on the day we were coming in for rough prices for financing a new car. She spoke down to us and was trying to make us leave. I felt very awkward and she made us feel unwelcome. I will not be returning to this store. Next time I will travel to Romford. The women I dealt with was not a very good saleswoman.

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Dealership Information

Beadles Dartford Volkswagen is an Franchise dealership that is based in Dartford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews2 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
3

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Contact Information

Address

Beadles Dartford Volkswagen
370 Princes Road
Dartford
Kent
DA1 1LN

Get in touch

01322 329609
https://www.beadles.co.uk/volkswagen/locations/beadles-volkswagen-dartford

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

25%
Would recommend this dealer to family and friends
25%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Beadles Dartford Volkswagen

Company Formed: XXXXXXXXXX
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Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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